wilderf353
Member
We have been using PTZ Controls since last summer. On Sunday we had some problems with PTZ Controls: All the presets for a camera would turn light grey (they seemed to be disabled) and then a few minutes later, they would work again.
I tried :
- restarting OBS multiple times
- restarting the computer.
- reinstalling PTZ Controls.
- unplugging the external power to the PTZ camera, counting to 10, then plugging them back in.
After trying on or more of the above a few times, everything would be working fine, then a minute later the presets would be disabled, so I would try something else. In the end I had to start our church service and just use the remote control. But during the service, it seemed if I waited for a few minutes, they would be working again for a short while then go grey again.
This enable/disable loop affected both USB cameras. Otherwise, they seemed to be working fine: I could select a scene with the camera and see the live video feed, and use the RF remote control that came with the camera to select a preset.
At one point I tried adding a new camera with the same settings as one of the disabled cameras. It worked for a while, then it would go grey too.
Question: I think this may be either a camera hardware issue, a Windows driver issue or an OBS issue. Looking through the PTZ Controls source code, it looks like the presetListView frame is only enabled for a specific camera when the camera is in an active scene. It has nothing to do with communication to the camera over VISCA. Can anyone confirm this? The next time I go into our church, I am going to unplug our serial->RS 232 adapter and see if I can duplicate the problem. FYI: I checked to forums and found a few post about cameras randomly deactivating, maybe this is happing to us too?
(I did a quick look at the log files on Sunday, but nothing jumped out at me. I am going by either tonight or tomorrow night to look at the OBS logs again.)
I tried :
- restarting OBS multiple times
- restarting the computer.
- reinstalling PTZ Controls.
- unplugging the external power to the PTZ camera, counting to 10, then plugging them back in.
After trying on or more of the above a few times, everything would be working fine, then a minute later the presets would be disabled, so I would try something else. In the end I had to start our church service and just use the remote control. But during the service, it seemed if I waited for a few minutes, they would be working again for a short while then go grey again.
This enable/disable loop affected both USB cameras. Otherwise, they seemed to be working fine: I could select a scene with the camera and see the live video feed, and use the RF remote control that came with the camera to select a preset.
At one point I tried adding a new camera with the same settings as one of the disabled cameras. It worked for a while, then it would go grey too.
Question: I think this may be either a camera hardware issue, a Windows driver issue or an OBS issue. Looking through the PTZ Controls source code, it looks like the presetListView frame is only enabled for a specific camera when the camera is in an active scene. It has nothing to do with communication to the camera over VISCA. Can anyone confirm this? The next time I go into our church, I am going to unplug our serial->RS 232 adapter and see if I can duplicate the problem. FYI: I checked to forums and found a few post about cameras randomly deactivating, maybe this is happing to us too?
(I did a quick look at the log files on Sunday, but nothing jumped out at me. I am going by either tonight or tomorrow night to look at the OBS logs again.)