Question / Help Elgato game capture HD60

Videophile

Videophile

Elgato
Agentgoomba said:
So I did a few tests with the beta driver, so far game+audio, seems to be synced and it stays that way. However. I noticed that the video would freeze for a second occasionally. I caught this by checking my recordings. Are you guys aware of this or could it be something on my end?
Click to expand...
First off all, post a log from a stream where you notice this issue, and second, check your PM's. :)
 
T

Twitch.tv/Roesch21

New Member
I want to make sure I'm having the same issue as everyone else or if I'm just crazy. I stream xbox one through Elgato HD 60 using OBS. Here is what happens to me. I'll use a FPS game as an example. While viewing my stream my webcam and mic sync just fine and the game play video and audio sync just fine. However as a whole they don't sync together. Example: Modern Warfare...If you are watching my stream you will see my webcam (see my mouth move) and hear my voice Synced just fine. When looking at the game play, you will hear the gun shot and see the recoil at the same time (synced) just fine. However i seem clairvoyant to the stream because they see and hear me say something along the lines of "die noob" (lolz) but in the game i'm simply ABOUT to run around a corner. 2-3 SECONDS later i round the corner and kill someone. This is not HUGE with FPS games however streaming anything like Dance Central (Come at me bro) is impossible and i end up looking like that drunk uncle that thinks he can dance. Again they see and hear me synced...they see and hear the game synced...and even though everything is registering on my end (I see and hear everything correctly)...It appears to the stream that I'm dancing 2-3 seconds ahead of what the game is saying to do. Sorry for the long post...it's my first one and i can't figure out what else to do and really want this fixed so i didn't end up wasting $170 and have to go buy a different Capture Card. Thanks everyone!
 
ahotiK

ahotiK

New Member
Hi guys!

I'm thinking of buying the Elgato HD60 for streaming my iOS devices with OBS. What is the latest status for the issue described above? Is there any solution or workaround in place?
Thanks!

ahotiK
 
R

RADDY1993

New Member
Anyone know how to fix this issue:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6CD9D5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1AD1F9B0 6CD9D5B0 1BE14000 1B8C0000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
1AD1F9D0 6CD960F8 008D0000 6CABC8F0 00CEDFB8 00CEBDF0 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
1AD1FA24 6CAB5908 00CEBDF0 00CEBDF0 00FFFFFF 01010001 obsapi.dll!Scene::Preprocess+0x28
1AD1FA30 00CEDFB8 776E7C04 00000000 776E7BE0 B3BDB4CA obs.exe!OBS::MainCaptureLoop+0xaf8
1AD1FD6C 00CEBDF5 00000000 776E7BE0 B3BDB4CA 1AD1FDC4 obs.exe!OBS::MainCaptureThread+0x5
1AD1FD70 776E7C04 00000000 B30282D9 00000000 00000000 kernel32.dll!0x776e7c04
1AD1FD84 77B7AD1F FFFFFFFF 77B60246 00000000 00000000 ntdll.dll!0x77b7ad1f
1AD1FDCC 77B7ACEA 00CEBDF0 00000000 00000000 00000000 ntdll.dll!0x77b7acea

A minidump was saved to C:\Users\Matthew\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-04-30_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
Click to expand...

It happens when i try to preview stream, i am using an Elgato HD60 and running Windows 8.1 64bit.
 
D

David Parkes

New Member
Elgato HD 60 Beta drivers 2.30.6.1006 has expired for me and was told by Elgato via email that Elgato 2.10.67(874) have the new OBS fixes.
I uninstalled the Beta driver and installed the latest Elgato driver several times along with OBS program due to a crash. Every time I preview OBS with Elgato in a Global Source as video capture device I get this crash.
Elgato does run with it's own software.
Here is the crash log:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 685ED5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1CC0F980 685ED5B0 1D9F4000 1D100000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
1CC0F9A0 685E60F8 00000000 00000000 00FFFFFF 01010001 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
1CC0F9F0 0026DFE3 75A1336A 00000000 1CC0FD7C 772792B2 obs.exe!OBS::MainCaptureLoop+0xb23
1CC0FD34 0026BDF5 00000000 1CC0FD7C 772792B2 00000000 obs.exe!OBS::MainCaptureThread+0x5
1CC0FD38 75A1336A 00000000 6BE98FB0 00000000 00000000 kernel32.dll!0x75a1336a
1CC0FD44 772792B2 0026BDF0 00000000 00000000 00000000 ntdll.dll!0x772792b2
1CC0FD84 77279285 0026BDF0 00000000 00000000 00000000 ntdll.dll!0x77279285

A minidump was saved to C:\Users\Server\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-05-03_7.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

Thank you for your time.
Dave
 

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M

Michael Ismail

New Member
RADDY1993 said:
Anyone know how to fix this issue:



It happens when i try to preview stream, i am using an Elgato HD60 and running Windows 8.1 64bit.
Click to expand...

It doesn't crash for me when one of my consoles is on and the HD60 is receiving a signal from it. If the HD60 is not receiving any signal from a console, OBS crashes for me constantly. I hope this helps.
 
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