Question / Help Elgato game capture HD60

Why not use the provided software from Elgato? Am I missing something?

I'm not sure I understand your question within the context that is, you asking on a forum for a dedicated streaming and recording software. We aren't using elgato's provided software because we prefer the options OBS provides.
 

jpetro49

New Member
Hell I would use the elgato software if it had options to add overlays and clr browsers. I've been fighting with this thing for almost 2 months now. I just hope I can still return it to best buy.

I will say this. I tried the new multiplatform OBS early development release, I think 0.8.1 is what I downloaded. It works better, but the early release OBS doesn't have all the options I need to make things works,
 

daniellangeplays

New Member
Aliright, I want to see if I can add something to this delay situation.
From my experience using the Elgato HD60, there will be a "fixed" delay after a while ending up at around 1700 ms.
But, when your computer changes source input, the delay becomes about non-existent, then gradually progresses up to 1700.
Atleast that's from my personal experience.

I've tried troubleshooting this device a lot, as it's my main source for capturing my games. And if you try a source that will change in resolution, it messes up your capture.
And I think this is the same thing that happens when you stream your computers signal, when "changing" input (going from your desktop to a game), the capture device refreshes itself, and you get no delay, but either way, after a while, the delay ends up at being around 1700ms.

Streaming 720p 30 fps.
 

Videophile

Elgato
Aliright, I want to see if I can add something to this delay situation.
From my experience using the Elgato HD60, there will be a "fixed" delay after a while ending up at around 1700 ms.
But, when your computer changes source input, the delay becomes about non-existent, then gradually progresses up to 1700.
Atleast that's from my personal experience.

I've tried troubleshooting this device a lot, as it's my main source for capturing my games. And if you try a source that will change in resolution, it messes up your capture.
And I think this is the same thing that happens when you stream your computers signal, when "changing" input (going from your desktop to a game), the capture device refreshes itself, and you get no delay, but either way, after a while, the delay ends up at being around 1700ms.

Streaming 720p 30 fps.
Have you tried using buffering and setting the buffer time to 1? If not, please try it.
 

Videophile

Elgato
Personally I have tried that and it doesn't work. I honestly can't think of anything I haven't tried to get this thing to work with OBS.
When you use that setting, what happens? Does the video and audio from the HD60 become desynced, or does the delay from the incoming HD60 audio/video desync from your mic/webcam?
 

jpetro49

New Member
When you use that setting, what happens? Does the video and audio from the HD60 become desynced, or does the delay from the incoming HD60 audio/video desync from your mic/webcam?
What happens is every few seconds the video from the elgato skips. It's not incredibly detrimental to the stream, but it is rather annoying. I'll try to get some video later today. I have also noticed that after time the webcam and elgato are seconds apart. This happens after a half hour or so of streaming.
 

jpetro49

New Member
When you use that setting, what happens? Does the video and audio from the HD60 become desynced, or does the delay from the incoming HD60 audio/video desync from your mic/webcam?
I am currently uploading a video for you demonstrating this. I will PM you the link and more details as soon as youtube is done processing the upload.
 

Agentgoomba

New Member
Have you tried using buffering and setting the buffer time to 1? If not, please try it.
After streaming for about 2 hours and changing the buffer time to 1, I'm sad to say that the delay is still there. Game Audio simply desyncs from the game, lagging behind. My voice seems to match the video though. I don't know what else to do :(
 

Videophile

Elgato
Thank you everyone for your interest in testing the beta drivers.

Currently, we have lots of you testing, and are getting some good results. No eta yet, but we hope to have these drivers public soon!
 
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Radau

New Member
I got my HD60 on yesterday from Amazon with big hopes but I got this delay issue too (PS4) :/

Before you ask, I say I tried buffer time to 1 but didn't fix anything.

For the official software (which is 2.1 ver), my webcam, my mic.'s sound and the game video have the same delay. Actually for a viewer, it doesn't annoying (because no delay for them) but I can't play my games properly with this input delay (I need to use preview screen for playing during the stream). Also, mostly, game's video glitches out ( I tried every resolution, 60fps etc. option but it's the same). (CPU uses max. 30-40%)

For OBS (which is 0.65b ver), my webcam and my sound is OK and no glitches out but game video has delay (input delay on preview screen). Not possible to stream of course.

My computer (Win7 OS) has enough power to stream any game with 1080p/60 fps by the way. After all we know that this issue is not a poor PC issue.

I'm sure I can find a slippy solution to stream with hdmi splitter, webcam-mic. delay or whatever but I don't wanna try to hard way or getting new stuff. I'll wait for a solid, quick solution/upgare from Elgato team.
 

Videophile

Elgato
I got my HD60 on yesterday from Amazon with big hopes but I got this delay issue too (PS4) :/

Before you ask, I say I tried buffer time to 1 but didn't fix anything.

For the official software (which is 2.1 ver), my webcam, my mic.'s sound and the game video have the same delay. Actually for a viewer, it doesn't annoying (because no delay for them) but I can't play my games properly with this input delay (I need to use preview screen for playing during the stream). Also, mostly, game's video glitches out ( I tried every resolution, 60fps etc. option but it's the same). (CPU uses max. 30-40%)

For OBS (which is 0.65b ver), my webcam and my sound is OK and no glitches out but game video has delay (input delay on preview screen). Not possible to stream of course.

My computer (Win7 OS) has enough power to stream any game with 1080p/60 fps by the way. After all we know that this issue is not a poor PC issue.

I'm sure I can find a slippy solution to stream with hdmi splitter, webcam-mic. delay or whatever but I don't wanna try to hard way or getting new stuff. I'll wait for a solid, quick solution/upgare from Elgato team.
Hey, the preview delay comes from the fact that the HD60 processes the video before sending it your computer, to reduce the file size, and get awesome quality. I would say its impossible to play via the preview. The HD60 is seen as a passthrough device, connected between your console and TV/Monitor, it does not replace your monitor.
 

Radau

New Member
Hey, the preview delay comes from the fact that the HD60 processes the video before sending it your computer, to reduce the file size, and get awesome quality. I would say its impossible to play via the preview. The HD60 is seen as a passthrough device, connected between your console and TV/Monitor, it does not replace your monitor.

So you say this preview screen delay is normal and I better use TV or second monitor for playing?
 

Agentgoomba

New Member
So I did a few tests with the beta driver, so far game+audio, seems to be synced and it stays that way. However. I noticed that the video would freeze for a second occasionally. I caught this by checking my recordings. Are you guys aware of this or could it be something on my end?
 
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