Question / Help OBS with Elgato recording PS3 - getting audio cracking/popping in game audio

NickA

New Member
Recording PS3 through a HDMI splitter (because HDCP) going into monitor and Elgato HD 60s with OBS. Have two OBS windows open. One recording facecam and the other recording gameplay- that's the one getting popping / crackling in the audio. It's pretty bad

log for gameplay window https://obsproject.com/logs/nSTvXeVSMoaiXSQH
log for facecam window if needed https://obsproject.com/logs/Uj54TqKY_mMzzmV8
This is the HDMI splitter (i know it says it doesn't bypass HDCP anymore, but i got it before they changed that, it records and bypasses it fine, just having these audio issues. I've seen this one recommended a lot and know other YouTubers that use it): https://www.amazon.com/dp/B005HXFARS?psc=1&ref=ppx_pop_dt_b_asin_title

MOBO: (amd X470 Gaming Pro) GPU: (gtx 1070ti) CPU: (AMD Ryzen 7) RAM: (2 16gb ddr4) PSU: (Corsair RM850x) STORAGE: (4TB HDD, 2Tb SSD, 14TB External HDD) OS: (Win 10)
 

FerretBomb

Active Member
Your logfiles do not contain a streaming or recording session; we need one from a session where the issue was occurring to be able to diagnose the problem.

That said, the most common source of clicking/popping audio like you're describing is a sample-rate mismatch. Your logfile does show that your base sample rate is 48kHz, make sure the Elgato's audio isn't running at 44.1kHz. It wasn't listed what it was running at in the log due to the lack of a recording session.
It DID show that your 'Mic/Aux' device is having an issue, with all that audio buffering being added. It should probably also be looked into, and could be related depending on how you have your setup.
 

NickA

New Member
Your logfiles do not contain a streaming or recording session; we need one from a session where the issue was occurring to be able to diagnose the problem.

That said, the most common source of clicking/popping audio like you're describing is a sample-rate mismatch. Your logfile does show that your base sample rate is 48kHz, make sure the Elgato's audio isn't running at 44.1kHz. It wasn't listed what it was running at in the log due to the lack of a recording session.
It DID show that your 'Mic/Aux' device is having an issue, with all that audio buffering being added. It should probably also be looked into, and could be related depending on how you have your setup.
appolgies for the log, not experienced with that. This should be a better log for the gameplay window: https://obsproject.com/logs/cB-qINq_GMftgyNJ

Thanks for the reply! How do i look at/ change the Elgato audio sample rate? And what's whats up with all that audio buffering with the mic? Why is it doing that, what does it mean, and do i need to do anything about it? It seems to work fine for me, unless that is what's causing the issue.

Sorry for my lack of knowledge with this stuff, I really appreciate you reaching out! been asking all over and no one has been able to help. Really desperate.
 
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