OBS crashes when starting stream

[samdegz12345]

after around 2 - 5 seconds every time I click "start stream" to youtube, OBS would hang for a few seconds then crash. There are some rare occasions it doesn't crash. I use the stream elements add on as well (SE Live) and I tried uninstalling it and running OBS on it's own but it still crashes so I don't know if that adds to the problem or not.

 

[PaiSand]

You're using SE.live plugin. Please contact them for support.
Alternatively, uninstall it. Then uninstall and reinstall OBS in order to fix the changes made by this plugin. Now please do a test stream/recording of more than 30 seconds and post the log file here.

 

[samdegz12345]

You're using SE.live plugin. Please contact them for support.
Alternatively, uninstall it. Then uninstall and reinstall OBS in order to fix the changes made by this plugin. Now please do a test stream/recording of more than 30 seconds and post the log file here.

I did as you asked, uninstalled SE.live, uninstalled OBS and then reinstalled OBS. I then did a 30 second test recording then 30 second test streaming and it's still the same results. Recording goes fine but OBS still hangs then crashes most of the time I begin streaming, it was rare for me to actually get the stream running. Here are the logs for both a successful & unsuccessful attempt.

 

[PaiSand]

You need to update windows.
Please read and follow direction/recommendations of the analizer:

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.

obsproject.com

 

[samdegz12345]

You need to update windows.
Please read and follow direction/recommendations of the analizer:

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.

obsproject.com

I updated to Windows 11 & still the same problem.

 

[PaiSand]

I suggested update windows 10, not go for 11 which has issues for many people.

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.

obsproject.com

I apologize for this, but when OBS crashes it generates a crash report. You can upload the crash report from within Help menu too, or access the folder where the reports are stored so you can attach in here a few of them (2 or 3)

If you didn't updated yet to the last versions of the nvidia drivers, please do so.

If you have instaled plugins, please check for updates on this plugins and if they're compatible with latest versions of OBS. If you don't use this plugins, simple remove them to avoid issues.

 

[samdegz12345]

I suggested update windows 10, not go for 11 which has issues for many people.

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.

obsproject.com

I apologize for this, but when OBS crashes it generates a crash report. You can upload the crash report from within Help menu too, or access the folder where the reports are stored so you can attach in here a few of them (2 or 3)

If you didn't updated yet to the last versions of the nvidia drivers, please do so.

If you have instaled plugins, please check for updates on this plugins and if they're compatible with latest versions of OBS. If you don't use this plugins, simple remove them to avoid issues.

I went back to windows 10 and updated to the latest version. Still no changes.

I sadly don't receive a crash report whenever this happens. Not even an error message appears.

My nvidia drivers are up to date and I even tried reinstalling them to no avail.

I don't have any new plugins and everything I have currently is what came with OBS when I reinstalled it.

 

[torbeng]

OBS does not make crash reports when crashing...
Also the logs and the analyze report always says the same... "blabla, it's your network", which is a BS statement to read, when you have 1000/100 mbit running at full speed with ANYTHING else than OBS youtube stream.

 

[rockbottom]

Since it doesn't crash during the recording but crashes when streaming, just wondering if it the OP's Wi-Fi?

12:06:21.543: [rtmp stream: 'adv_stream'] Connecting to RTMP URL rtmps://b.rtmps.youtube.com:443/live2?backup=1...
12:06:21.545: [rtmp stream: 'adv_stream'] Interface: Intel(R) Wireless-AC 9560 160MHz (802.11, 390 mbps)
12:06:22.129: [rtmp stream: 'adv_stream'] Connection to rtmps://b.rtmps.youtube.com:443/live2?backup=1 successful
12:06:22.129: [rtmp stream: 'adv_stream'] Socket send buffer is 65536 bytes
12:06:22.136: ==== Streaming Start ===============================================

 

[torbeng]

For my part it's cabled with cat7 brand new cables and a 1000/1000 connection on all devices.

 

[rockbottom]

Your issue is something else but I need a OBS is log to see what's going on.

 

[torbeng]

Your issue is something else but I need a OBS is log to see what's going on.

I wish I could... can't even get it to stream 5 secs at the moment. It connects to the pre-planned live stream, Youtube states connection is great, then OBS goes down. No crash report or anything. Just did another re-install after trying v 30.0.1

 

[rockbottom]

No crash log but there's still a session log created.

Please post a log with your issue! Here's how...

OBS Studio creates a log file each time you run it which contains very useful diagnostic information. Without a log file, it's much harder for any support volunteers to figure out problems and your post may be ignored. To upload a log file, go to the Help menu > Log Files > Upload Last Log...

obsproject.com

 

[torbeng]

Hm... managed to get it going again... running at 15000 now, but I had to connect with stream key instead of "connecting account"

If I try to connect account again, it crashes OBS without report.
If I go above 20000 in bit rate, I get 30% frame drops. 15000 is stable.

Very weird and confusing.

 

[torbeng]

Update...

Ok I managed to get this now. I don't know why it suddenly wanted to stream at 19000 again, but it did. I then stopped the stream to see if I could go above 20000 and it stopped. Restarting at 19000 seems to run ok, past 40 secs atm

15:54:27.366: CPU Name: Intel(R) Core(TM) i7-14700K
15:54:27.366: CPU Speed: 3417MHz
15:54:27.366: Physical Cores: 20, Logical Cores: 28
15:54:27.366: Physical Memory: 65277MB Total, 57825MB Free
15:54:27.366: Windows Version: 10.0 Build 22631 (release: 23H2; revision: 3296; 64-bit)
15:54:27.366: Running as administrator: true
15:54:27.366: Windows 10/11 Gaming Features:
15:54:27.366: Game Bar: Off
15:54:27.366: Game DVR: Off
15:54:27.366: Game DVR Background Recording: Off
15:54:27.366: Game Mode: On
15:54:27.367: Sec. Software Status:
15:54:27.368: Panda Dome: enabled (AV)
15:54:27.368: Microsoft Defender Antivirus: disabled (AV)
15:54:27.368: Windows Firewall: enabled (FW)
15:54:27.369: Current Date/Time: 2024-03-26, 15:54:27
15:54:27.369: Browser Hardware Acceleration: true
15:54:27.369: Hide OBS windows from screen capture: false
15:54:27.369: Qt Version: 6.6.2 (runtime), 6.6.2 (compiled)
15:54:27.369: Portable mode: false
15:54:27.656: OBS 30.1.1 (64-bit, windows)
15:54:27.656: ---------------------------------
15:54:27.656: ---------------------------------
15:54:27.656: audio settings reset:
15:54:27.656: samples per sec: 48000
15:54:27.656: speakers: 2
15:54:27.656: max buffering: 960 milliseconds
15:54:27.656: buffering type: dynamically increasing
15:54:27.658: ---------------------------------
15:54:27.658: Initializing D3D11...
15:54:27.658: Available Video Adapters:
15:54:27.665: Adapter 0: NVIDIA GeForce RTX 4080
15:54:27.666: Dedicated VRAM: 16829644800 (15.7 GiB)
15:54:27.666: Shared VRAM: 34223998976 (31.9 GiB)
15:54:27.666: PCI ID: 10de:2704
15:54:27.666: HAGS Status: Disabled (Default: No, Driver status: Supported)
15:54:27.666: Driver Version: 31.0.15.5186
15:54:27.666: output 0:
15:54:27.666: name=VG27A
15:54:27.666: pos={0, 0}
15:54:27.666: size={2560, 1440}
15:54:27.666: attached=true
15:54:27.666: refresh=165
15:54:27.666: bits_per_color=8
15:54:27.666: space=RGB_FULL_G2084_NONE_P2020
15:54:27.666: primaries=[r=(0.658203, 0.333008), g=(0.299805, 0.626953), b=(0.148438, 0.056641), wp=(0.312500, 0.328125)]
15:54:27.666: relative_gamut_area=[709=1.110633, P3=0.818726, 2020=0.587381]
15:54:27.666: sdr_white_nits=348
15:54:27.666: nit_range=[min=0.000000, max=603.698425, max_full_frame=603.698425]
15:54:27.666: dpi=96 (100%)
15:54:27.666: id=\\?\DISPLAY#AUS2722#5&2b671f06&2&UID4353#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}
15:54:27.666: alt_id=\\.\DISPLAY6
15:54:27.666: Loading up D3D11 on adapter NVIDIA GeForce RTX 4080 (0)
15:54:27.720: D3D11 loaded successfully, feature level used: b000
15:54:27.720: DXGI increase maximum frame latency success
15:54:27.720: D3D11 GPU priority setup success
15:54:27.858: ---------------------------------
15:54:27.858: video settings reset:
15:54:27.858: base resolution: 2560x1440
15:54:27.858: output resolution: 2560x1440
15:54:27.858: downscale filter: Bicubic
15:54:27.858: fps: 60/1
15:54:27.858: format: P010
15:54:27.858: YUV mode: Rec. 2100 (PQ)/Partial
15:54:27.858: NV12 texture support not available
15:54:27.858: P010 texture support enabled
15:54:27.860: Audio monitoring device:
15:54:27.860: name: Default
15:54:27.860: id: default
15:54:27.860: ---------------------------------
15:54:27.862: No AJA devices found, skipping loading AJA UI plugin
15:54:27.862: Failed to initialize module 'aja-output-ui.dll'
15:54:27.862: No AJA devices found, skipping loading AJA plugin
15:54:27.862: Failed to initialize module 'aja.dll'
15:54:27.862: Skipping module '../../obs-plugins/64bit/chrome_elf.dll', not an OBS plugin
15:54:27.864: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
15:54:27.864: Failed to load 'en-US' text for module: 'decklink-captions.dll'
15:54:27.864: Failed to load 'en-US' text for module: 'decklink-output-ui.dll'
15:54:27.866: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
15:54:27.866: Failed to initialize module 'decklink.dll'
15:54:27.878: Skipping module '../../obs-plugins/64bit/libcef.dll', not an OBS plugin
15:54:27.878: Skipping module '../../obs-plugins/64bit/libEGL.dll', not an OBS plugin
15:54:27.879: Skipping module '../../obs-plugins/64bit/libGLESv2.dll', not an OBS plugin
15:54:27.887: [obs-browser]: Version 2.23.4
15:54:27.887: [obs-browser]: CEF Version 103.0.5060.134 (runtime), 103.0.0-5060-shared-textures.2594+gc69ad37+chromium-103.0.5060.134 (compiled)
15:54:27.890: NVENC supported
15:54:27.999: [noise suppress]: NVIDIA denoiser disabled, redistributable not found or could not be loaded.
15:54:27.999: Failed to get NVVideoEffects.dll version info size
15:54:28.000: [NVIDIA VIDEO FX]: FX disabled, redistributable not found or could not be loaded.
15:54:28.035: [obs-websocket] [obs_module_load] you can haz websockets (Version: 5.4.2 | RPC Version: 1)
15:54:28.035: [obs-websocket] [obs_module_load] Qt version (compile-time): 6.6.2 | Qt version (run-time): 6.6.2
15:54:28.035: [obs-websocket] [obs_module_load] Linked ASIO Version: 102900
15:54:28.048: [obs-websocket] [obs_module_load] Module loaded.
15:54:28.054: [vlc-video]: VLC 3.0.20 Vetinari found, VLC video source enabled
15:54:28.060: ---------------------------------
15:54:28.060: Loaded Modules:
15:54:28.060: win-wasapi.dll
15:54:28.060: win-dshow.dll
15:54:28.060: win-capture.dll
15:54:28.060: vlc-video.dll
15:54:28.060: text-freetype2.dll
15:54:28.060: rtmp-services.dll
15:54:28.060: obs-x264.dll
15:54:28.060: obs-websocket.dll
15:54:28.060: obs-webrtc.dll
15:54:28.060: obs-vst.dll
15:54:28.060: obs-transitions.dll
15:54:28.060: obs-text.dll
15:54:28.060: obs-qsv11.dll
15:54:28.061: obs-outputs.dll
15:54:28.061: obs-filters.dll
15:54:28.061: obs-ffmpeg.dll
15:54:28.061: obs-browser.dll
15:54:28.061: image-source.dll
15:54:28.061: frontend-tools.dll
15:54:28.061: decklink-output-ui.dll
15:54:28.061: decklink-captions.dll
15:54:28.061: coreaudio-encoder.dll
15:54:28.061: ---------------------------------
15:54:28.061: QWidget::setTabOrder: 'first' and 'second' must be in the same window
15:54:28.061: ==== Startup complete ===============================================
15:54:28.129: All scene data cleared
15:54:28.129: ------------------------------------------------
15:54:28.135: [win-wasapi: 'Desktop Audio'] update settings:
15:54:28.135: device id: {0.0.0.00000000}.{4af73557-860f-42a5-bbf3-8e5b416bda9f}
15:54:28.135: use device timing: 1
15:54:28.135: [Loaded global audio device]: 'Desktop Audio'
15:54:28.136: [win-wasapi: 'Mic/Aux'] update settings:
15:54:28.136: device id: {0.0.1.00000000}.{21085fd5-99f1-4100-b39c-211c5c76cc25}
15:54:28.136: use device timing: 0
15:54:28.136: [Loaded global audio device]: 'Mic/Aux'
15:54:28.266: WASAPI: Device 'Microphone (2- Arctis Pro Wireless)' [48000 Hz] initialized (source: Mic/Aux)
15:54:28.319: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Mic/Aux)
15:54:28.319:
15:54:28.531: WASAPI: Device 'Speakers (Realtek(R) Audio)' [48000 Hz] initialized (source: Desktop Audio)
15:54:29.324: Switched to scene 'Scene'
15:54:29.324: ------------------------------------------------
15:54:29.324: Loaded scenes:
15:54:29.324: - scene 'Scene':
15:54:29.324: - source: 'Game Capture' (game_capture)
15:54:29.324: ------------------------------------------------
15:54:29.424: YT: InitYTUserUrl() User is not signed
15:54:29.424: YT: InitYTUserUrl() User is not signed
15:54:36.834: OpenType support missing for "Open Sans", script 11
15:54:36.835: OpenType support missing for "Arial", script 11
15:54:36.835: OpenType support missing for "Tahoma", script 11
15:54:36.836: OpenType support missing for "MS UI Gothic", script 11
15:54:36.837: OpenType support missing for "SimSun", script 11
15:54:36.838: OpenType support missing for "Segoe UI Emoji", script 11
15:54:36.838: OpenType support missing for "Segoe UI Symbol", script 11
15:54:36.840: OpenType support missing for "Open Sans", script 12
15:54:36.840: OpenType support missing for "Arial", script 12
15:54:36.840: OpenType support missing for "Tahoma", script 12
15:54:36.841: OpenType support missing for "MS UI Gothic", script 12
15:54:36.841: OpenType support missing for "SimSun", script 12
15:54:36.841: OpenType support missing for "Segoe UI Emoji", script 12
15:54:36.841: OpenType support missing for "Segoe UI Symbol", script 12
15:54:36.842: OpenType support missing for "Open Sans", script 16
15:54:36.842: OpenType support missing for "Arial", script 16
15:54:36.843: OpenType support missing for "Tahoma", script 16
15:54:36.843: OpenType support missing for "MS UI Gothic", script 16
15:54:36.843: OpenType support missing for "SimSun", script 16
15:54:36.843: OpenType support missing for "Segoe UI Emoji", script 16
15:54:36.844: OpenType support missing for "Segoe UI Symbol", script 16
15:54:36.844: OpenType support missing for "Open Sans", script 20
15:54:36.844: OpenType support missing for "Arial", script 20
15:54:36.845: OpenType support missing for "Tahoma", script 20
15:54:36.845: OpenType support missing for "MS UI Gothic", script 20
15:54:36.845: OpenType support missing for "SimSun", script 20
15:54:36.846: OpenType support missing for "Segoe UI Emoji", script 20
15:54:36.846: OpenType support missing for "Segoe UI Symbol", script 20
15:54:47.602: Settings changed (outputs)
15:54:47.602: ------------------------------------------------
15:55:01.072: [obs-nvenc: 'advanced_video_stream'] settings:
15:55:01.072: codec: HEVC
15:55:01.072: rate_control: CBR
15:55:01.072: bitrate: 19000
15:55:01.072: cqp: 20
15:55:01.072: keyint: 120
15:55:01.072: preset: p6
15:55:01.072: tuning: hq
15:55:01.072: multipass: qres
15:55:01.072: profile: main10
15:55:01.072: width: 2560
15:55:01.072: height: 1440
15:55:01.072: b-frames: 2
15:55:01.072: lookahead: false
15:55:01.072: psycho_aq: true
15:55:01.072:
15:55:01.117: ---------------------------------
15:55:01.117: [FFmpeg aac encoder: 'adv_stream_audio'] bitrate: 160, channels: 2, channel_layout: stereo
15:55:01.117:
15:55:01.117: [ffmpeg muxer: 'adv_stream'] Using muxer settings:
15:55:01.117: method=PUT
15:55:01.117: http_persistent=1
15:55:01.117: ignore_io_errors=1
15:55:01.117: http_user_agent=libobs/30.1.1
15:55:01.117: hls_time=2
15:55:01.142: ==== Streaming Start ===============================================
15:55:01.142: [ffmpeg hls muxer: 'adv_stream'] Writing to path 'https://a.upload.youtube.com/http_upload_hls?cid={stream_key}&copy=0&file=out.m3u8'...
15:58:13.392: [ffmpeg muxer: 'adv_stream'] Output of file 'https://a.upload.youtube.com/http_upload_hls?cid={stream_key}&copy=0&file=out.m3u8' stopped
15:58:13.392: Output 'adv_stream': stopping
15:58:13.392: Output 'adv_stream': Total frames output: 11426
15:58:13.392: Output 'adv_stream': Total drawn frames: 11535
15:58:13.396: ==== Streaming Stop ================================================
15:58:27.294: Settings changed (outputs)
15:58:27.294: ------------------------------------------------
15:58:34.189: [obs-nvenc: 'advanced_video_stream'] settings:
15:58:34.189: codec: HEVC
15:58:34.189: rate_control: CBR
15:58:34.189: bitrate: 21000
15:58:34.189: cqp: 20
15:58:34.189: keyint: 120
15:58:34.189: preset: p6
15:58:34.189: tuning: hq
15:58:34.189: multipass: qres
15:58:34.189: profile: main10
15:58:34.189: width: 2560
15:58:34.189: height: 1440
15:58:34.189: b-frames: 2
15:58:34.189: lookahead: false
15:58:34.189: psycho_aq: true
15:58:34.189:
15:58:34.229: ---------------------------------
15:58:34.229: [FFmpeg aac encoder: 'adv_stream_audio'] bitrate: 160, channels: 2, channel_layout: stereo
15:58:34.229:
15:58:34.229: [ffmpeg muxer: 'adv_stream'] Using muxer settings:
15:58:34.229: method=PUT
15:58:34.229: http_persistent=1
15:58:34.229: ignore_io_errors=1
15:58:34.229: http_user_agent=libobs/30.1.1
15:58:34.229: hls_time=2
15:58:34.242: ==== Streaming Start ===============================================
15:58:34.242: [ffmpeg hls muxer: 'adv_stream'] Writing to path 'https://a.upload.youtube.com/http_upload_hls?cid={stream_key}&copy=0&file=out.m3u8'...
16:01:09.021: [ffmpeg muxer: 'adv_stream'] Output of file 'https://a.upload.youtube.com/http_upload_hls?cid={stream_key}&copy=0&file=out.m3u8' stopped
16:01:09.021: Output 'adv_stream': stopping
16:01:09.021: Output 'adv_stream': Total frames output: 8474 (9186 attempted)
16:01:09.021: Output 'adv_stream': Total drawn frames: 9287
16:01:09.021: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 712 (7.8%)
16:01:09.024: ==== Streaming Stop ================================================

 

[torbeng]

And now this:

16:04:27.335: Settings changed (outputs)
16:04:27.335: ------------------------------------------------
16:04:32.159: [obs-nvenc: 'advanced_video_stream'] settings:
16:04:32.159: codec: HEVC
16:04:32.159: rate_control: CBR
16:04:32.159: bitrate: 19000
16:04:32.159: cqp: 20
16:04:32.159: keyint: 120
16:04:32.159: preset: p6
16:04:32.159: tuning: hq
16:04:32.159: multipass: qres
16:04:32.159: profile: main10
16:04:32.159: width: 2560
16:04:32.159: height: 1440
16:04:32.159: b-frames: 2
16:04:32.159: lookahead: false
16:04:32.159: psycho_aq: true
16:04:32.159:
16:04:32.202: ---------------------------------
16:04:32.202: [FFmpeg aac encoder: 'adv_stream_audio'] bitrate: 160, channels: 2, channel_layout: stereo
16:04:32.202:
16:04:32.202: [ffmpeg muxer: 'adv_stream'] Using muxer settings:
16:04:32.202: method=PUT
16:04:32.202: http_persistent=1
16:04:32.202: ignore_io_errors=1
16:04:32.202: http_user_agent=libobs/30.1.1
16:04:32.202: hls_time=2
16:04:32.212: ==== Streaming Start ===============================================
16:04:32.212: [ffmpeg hls muxer: 'adv_stream'] Writing to path 'https://a.upload.youtube.com/http_upload_hls?cid={stream_key}&copy=0&file=out.m3u8'...
16:06:40.404: [ffmpeg muxer: 'adv_stream'] Output of file 'https://a.upload.youtube.com/http_upload_hls?cid={stream_key}&copy=0&file=out.m3u8' stopped
16:06:40.406: Output 'adv_stream': stopping
16:06:40.406: Output 'adv_stream': Total frames output: 5841 (7625 attempted)
16:06:40.406: Output 'adv_stream': Total drawn frames: 7691
16:06:40.406: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 1784 (23.4%)
16:06:40.411: ==== Streaming Stop ================================================

 

[rockbottom]

I'm not familiar with streaming in that Color Format so I'm just going to assume you've got it correct.

Dropped frames/stalls @ 19 & 21k. The first time you tried 19k it looked OK but the 2nd time, not so good. Are you on cable? Try 16k.

I also noticed Panda Dome anti-virus, not sure if that's causing some issues. Never heard of it.

Also, the local connection info appears to have been removed/not copied to the thread.

 

[torbeng]

Yep cabled. Cat7 double shielded

Dunno about the local connection info, this is the file in its entirety.

Panda is a firewall / av, but obs has exceptions going through it.

I might try again later, its just disheartening that is has to be so complicated. I wonder if its youtube that has some faulty stuff going on in their end.