OBS constant and random crashes

[LeftY_CRO]

Hello!

I just made an account after weeks of searching (for a possible) solution for "my" constant crashes.
I've been using the Streamelements plugin, so after contacting them (I thought that the recent OBS update broke the plugin) they didn't have a clue what was going on.

Now I'm using the NDI plugin so I can stream from my 2nd PC, but that's not it... If someone can help me, that would be nice; since I don't have any more ideas about what to do.
The crashes started after updating to the latest version of the OBS, and they are completely random:
- sometimes after pressing the "Stream" button
- sometimes after 2 minutes
- sometimes after 1 hour
- you get the point

What I've tried:
- uninstall plugins
- uninstall obs
- clear registry traces
- revert to one of the previous versions (vent back a full year lol)
- change the audio from 48 to 44.1
- create separate sources so the display capture and game capture arent in the same scene
- update drivers
- reset bios
- using the default bios settings
- update bios
- repair windows (10)
- Upgrade Windows from 10 to 11
- reinstall a fresh windows (11)
- obs analyzer suggestions
- streamelements support

The reports indicates "Unhandled exception: c0000005" on the threads with the following addresses:
- libx264-164.dll
- kernel32.dll
- ntdll.dll

thanks,
Tom

 

[Suslik V]

Thread 6090: (Crashed)
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
000000E953BF7E00 00007FF86D1154FB 0000028D00000000 0000000000000001 00000000000008A0 0000000000000010 libx264-164.dll!0x7ff86d1154fb
000000E953BF7FE0 00007FF86D11F452 0000028D095F1040 0000000000000071 0000000000000010 0000028DFFFFFFFF libx264-164.dll!0x7ff86d11f452
000000E953BFDDC0 00007FF86D155191 0000028D095F1040 0000000000000000 000000000000095F 0000028D0ADF1380 libx264-164.dll!0x7ff86d155191
000000E953BFFDA0 00007FF86D15602F 0000028D14E544C0 0000000000000000 0000028D0ADF1380 0000000000000000 libx264-164.dll!0x7ff86d15602f
000000E953BFFDD0 00007FF86D15E5E4 0000000000000000 0000000000000000 0000000000000000 0000000000000000 libx264-164.dll!0x7ff86d15e5e4
000000E953BFFE00 00007FF86D0D4470 0000028D68D31AD0 0000000000000000 0000000000000000 0000000000000000 libx264-164.dll!0x7ff86d0d4470
000000E953BFFE30 00007FF86D1FF76A 0000000000000000 0000000000000000 0000000000000000 0000000000000000 libx264-164.dll!0x7ff86d1ff76a
000000E953BFFE60 00007FF912BB257D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ff912bb257d
000000E953BFFE90 00007FF914ECAF28 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ff914ecaf28

Your PC is no longer stable. Try stress test it with x264-based encoders.

 

[LeftY_CRO]

What does that mean? Possible CPU issue?
Tried OCCT and memtest and it was fine, looks like I'll need to find something else..
Thanks!

 

[Suslik V]

It can be any component (including firmware). Details: https://obsproject.com/forum/threads/obs-crashing-every-few-minutes.168562/post-619305

Edit: you may try to run number of FFmpeg looped endless encodings for test purposes: https://obsproject.com/forum/threads/crash-during-stream-c0000005-libx264-164-dll.167133/post-614297

 

[LeftY_CRO]

I can see that the issue is the same as mine...
Regarding the FFmpeg, I tried the code that you wrote there but I am getting some error which looks like the FFmpeg is not installed on my system.

Btw, I've tried prime95 today and didn't find any failures. I'm gonna try with Cinebench, Aida, prime and occt again

 

[Suslik V]

FFmpeg is command line util. It doesn't require installation. Its main .exe and .dlls (shared build) should be unpacked to some folder on user's PC. By specifying full path to the .exe file it can be used as any other command line util.

For example, the "ffmpeg-4.3.1-win64-shared.zip" (has a bit older libx264 core 161) can be found in old archives, like: https://archive.org/download/zeranoe/win64/shared/ - I think, even this older core may crash your PC in case there is HW instability. You may give it a try.

As far as I understand, OBS 30.2.3 uses libx264 (core 164) same as in FFmpeg 6.0

 

[LeftY_CRO]

3 months later, the problem still exists...

 

[Suslik V]

Hardware problems very rarely solved by itself. You need to change something.

 

[LeftY_CRO]

So this means that the issue is 100% in HW?
That is really strange, because any other APP works just fine, only the OBS is the problem...

 

[Suslik V]

Less than 100%. But did you even read the: https://obsproject.com/forum/threads/obs-crashing-every-few-minutes.168562/post-619305 ?

 

[DeathNation]

Hello guys !
I have the exact same problem for a few days now. My computer suddenly crashes during my lives. I have an Intel processor and I still haven't updated the bios. Do you think that could be the problem?

 

[prgmitchell]

Hello guys !
I have the exact same problem for a few days now. My computer suddenly crashes during my lives. I have an Intel processor and I still haven't updated the bios. Do you think that could be the problem?

This is not the same problem, this is your GPU driver crashing.

 

[DeathNation]

This is not the same problem, this is your GPU driver crashing.

Thank you very much for your reply. Do you think I should go back to an older version of my driver?

 

[Suslik V]

@DeathNation

22:57:07.952: Device Remove/Reset!  Rebuilding all assets...

this is the evidence that graphics driver was restarted (usually display blinks/off at this moment).

...Do you think I should go back to an older version of my driver?

In your case, likely, not. You better look at stable clocks, temperature and power.

...and I still haven't updated the bios

Usually, new firmware releases has brief description of what was fixed/added.