My 3.0 USB capture card won't show up even if selected in OBS

[FrozenBanana]

When I plug in my capture card, select it as a device I do not see it show up like in the instructions. I was wondering if i was doing something wrong or if I had just wasted a lot of money on the wrong product. If you can help me please respond. Thanks!

log file: https://obsproject.com/logs/9caMya-6V3jr97Yi

 

[cindydoo22]

You don't say what card you have. You don't say what resolution you're trying to strream. Too hign a resolution usually ends up in black screen. At least my experience.

 

[FrozenBanana]

You don't say what card you have. You don't say what resolution you're trying to strream. Too hign a resolution usually ends up in black screen. At least my experience.

I got it working thanks!