Question / Help Multiple Cams Started Lagging for no Apparent Reason

[CrashKoeck]

So, I've Googled the crap out of this and can't find a solid answer. Over the last couple weeks all of my cams have been skipping frames, and this has started showing up in the logs:

DShow: HDevice::ConnectPins: failed to connect pins (0x80040207): The owner SID on a per-user subscription doesn't exist


01:59:57.998: ---------------------------------
01:59:57.998: [DShow Device: 'Sony Alpha a5100'] settings updated:
01:59:57.998: video device: Game Capture HD60 Pro (Video) (#01)
01:59:57.998: video path: \\?\pci#ven_12ab&dev_0380&subsys_00061cfa&rev_00#6&2d845f9b&0&0018020b#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{6f814be9-9af6-43cf-9249-c03401000222}
01:59:57.998: resolution: 1920x1080
01:59:57.998: fps: 59.94 (interval: 166833)
01:59:57.998: format: NV12
01:59:58.076: using video device audio: no
01:59:58.076: separate audio filter
01:59:58.076: sample rate: 48000
01:59:58.076: channels: 2
01:59:58.076: audio type: Capture
01:59:58.255: ---------------------------------
01:59:58.255: [DShow Device: 'C920 - Rear'] settings updated:
01:59:58.255: video device: HD Pro Webcam C920
01:59:58.255: video path: \\?\usb#vid_046d&pid_082d&mi_00#8&2f6090bd&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
01:59:58.255: resolution: 1920x1080
01:59:58.255: fps: 30.00 (interval: 333333)
01:59:58.255: format: MJPEG
01:59:58.256: DShow: HDevice::ConnectPins: failed to connect pins (0x80040207): The owner SID on a per-user subscription doesn't exist
01:59:58.256:
01:59:58.341: ---------------------------------
01:59:58.341: [DShow Device: 'C920 - Front'] settings updated:
01:59:58.341: video device: HD Pro Webcam C920
01:59:58.341: video path: \\?\usb#vid_046d&pid_082d&mi_00#7&612516e&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
01:59:58.341: resolution: 1920x1080
01:59:58.341: fps: 30.00 (interval: 333333)
01:59:58.341: format: MJPEG
01:59:58.341: DShow: HDevice::ConnectPins: failed to connect pins (0x80040207): The owner SID on a per-user subscription doesn't exist
01:59:58.341:
02:00:01.879: ---------------------------------
02:00:01.879: [DShow Device: 'C922'] settings updated:
02:00:01.879: video device: C922 Pro Stream Webcam
02:00:01.879: video path: \\?\usb#vid_046d&pid_085c&mi_00#7&38af76a0&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
02:00:01.879: resolution: 1280x720
02:00:01.879: fps: 60.00 (interval: 166666)
02:00:01.879: format: MJPEG
02:00:01.879: DShow: HDevice::ConnectPins: failed to connect pins (0x80040207): The owner SID on a per-user subscription doesn't exist


I have no idea what that means, and Google has been less than helpful. I don't get any dropped/missed/skipped frames. The stream is buttery smooth, but the cams just started acting up (as well as my Elgato HD60 Pro and Cam Link - Cam Link not installed in this Scene Collection)

I even went as far as building all scenes from scratch and reformatted my drive last night and did fresh installs of all software including Windows. Still an issue.

Any insight would be greatly appreciated.

Log is attached, I didn't stream with it. Issue is during preview I get stuttering/frame skipping of the cams, but the rest of the stream is perfect.

Cheers

 

[R1CH]

Try lowering the resolution of the webcams, 1080p uses a lot of USB bandwidth which is limited. Moving the devices to different controllers could help, or purchase an additional controller.

See https://r1ch.net/blog/managing-usb-bandwidth-with-usbview for more info.

 

[CrashKoeck]

Try lowering the resolution of the webcams, 1080p uses a lot of USB bandwidth which is limited. Moving the devices to different controllers could help, or purchase an additional controller.

See https://r1ch.net/blog/managing-usb-bandwidth-with-usbview for more info.

Thanks R1CH. I actually use them all in full screen in my scenes, which is why I have them up at 1920x1080. As for USB controllers, my motherboard has 3 separate ones and I have moved each cam around the controllers. Also don’t think it’s fully a USB bandwidth/controller issue as my Elgato HD60 Pro (PCIe) also stutters the exact same way as my USB cams and the Elgato stuttering started when the Logitech cams started stuttering.