Question / Help Help please, won't stay connected

[Mark3]

Hi, my issue is as follows. I have been able to connect on and off over time (been using for a month) but I'd say 75% of the time I cannot get a good stream going. When I hit preview stream everything looks fine, my stream is, my fps is >1000. When I am able to connect my stream is fine, my fps is >1000. But most of the time it just sits at 0.

I have uninstalled and reinstalled it repeatedly, sometimes that helps it work but usually only gives me 1 opportunity to stream. Then the 2nd time I try to stream it goes back to 0 fps.

Here is the last log comments - what can I do to fix this? I dont have older logs because I have been deleting the entire program and re-installing it to try to make it work.

19:17:55: No Intel graphics adapter visible in QSVHelper.exe, Optimus problem?
19:17:55: Failed loading CUDA dll

 

[Osiris]

I doubt that's the complete log.
https://obsproject.com/forum/threads/problem-make-sure-to-post-a-log-and-or-crash-dump-howto.97/

 

[Mark3]

I doubt that's the complete log.
https://obsproject.com/forum/threads/problem-make-sure-to-post-a-log-and-or-crash-dump-howto.97/

ok that was a log window

Here are 2 logs

https://gist.github.com/1abb45170d2592cc556f

https://gist.github.com/075a81fd787558f34fa8

 

[Osiris]

19:09:24: Connection to rtmp://live.ticker.tv/stream failed: Could not access the specified channel or stream key. This could be because the key/channel is invalid, or because the server still thinks you are logged in.

 

[Mark3]

19:09:24: Connection to rtmp://live.ticker.tv/stream failed: Could not access the specified channel or stream key. This could be because the key/channel is invalid, or because the server still thinks you are logged in.

yes it showed me as logged in. I had a "live channel" at that moment even though I was not actually on since I rebooted. But that is not the bigger issue - this has happened constantly for 3 weeks now.

 

[Kriis-k]

Hello

Did you try to reinstall your graphics driver and change your location server ?

 

[Mark3]

Hello

Did you try to reinstall your graphics driver and change your location server ?

I have had no issues with graphic drivers in the past but I can try to reinstall. Where would I change my location server from? Thanks

 

[Mark3]

I updated the graphics drivers and downloaded AMD "Catalyst Control" center to boot to make sure everything else was updated. Same issue. Basically connects me for 30 seconds, at either 0 or very low 50-200 kp/s, then at 30-35 seconds disconnects me. No different than before.

When I "preview stream" it shows a full >1000 kp/s

Here is the latest log

https://gist.github.com/925f42f50204fa2cfa92

 

[lee]

Trying to stream 1080@30 on 1000kbps is a no no especially with that CPU that may be some of the problem. Downscale it right down to the Max 720@30 and up the bitrate to about 2200-2500. You may be causing to much work for the equipment and bitrate you are trying. Just try that first and see how you get on. Keep an eye on KBS to see if it gives you a high CPU warning and if it does downscale it more. Until you find the sweet spot. Also check the keyframe interval and did you change it? Put the preset from very fast to supetfast and see what we get.

 

[Mark3]

Trying to stream 1080@30 on 1000kbps is a no no especially with that CPU that may be some of the problem. Downscale it right down to the Max 720@30 and up the bitrate to about 2200-2500. You may be causing to much work for the equipment and bitrate you are trying. Just try that first and see how you get on. Keep an eye on KBS to see if it gives you a high CPU warning and if it does downscale it more. Until you find the sweet spot. Also check the keyframe interval and did you change it? Put the preset from very fast to supetfast and see what we get.

Where do I make the change to the rate from 1080 to 720? Thanks

 

[RisupFIN]

At settings --> video --> Resolution Downscale.

Don't know if I missed something, but what's your upload speed?