cant hear audio when streamlabs is open

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i cant hear audio when streamlabs is open but when i close it i can hear audio again this is important for me because in discord calls i wont be able to hear others talking when recording with streamlabs is there a fix for this, so i can record while i can hear the audio? (i posted this here because in the official streamlabs help center they wont let me post the question)
 
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