Video Runs Smoothly, Audio Completely Missing

[mioru]

I'm kind of losing my mind at this point and figured, why not let's try here.

The problem is just as listed in the title of the post: my video capture (for both PS4 and Switch) runs completely smoothly with no lag for inputs. The sound, however, is absolutely nowhere to be found. I had just bought the capture card recently as well as a note, and yes, it is one of those $20 USB plug-ins (this one specifically), but from the quality of the video it's not doing all that bad. Aside from, y'know, the audio being MIA.

I'm not using any splitters and my setup has been that I have the console plugged in, HDMI cable plugged directly into the capture card from the console, and the card itself plugged into my computer with the provided USB extension cable. I have already tried plugging it in directly and in different USB ports.

I've done all of the following:

• Uninstalled and reinstalled OBS, about three times now.
• Uninstalled and reinstalled the audio driver from the Device Manager, twice.
• Restarted (several times now) and checked for updates on Windows.
• Added an Audio Input Capture source and made sure the proper device was selected.
• Made sure that my microphone wasn't being blocked under the Privacy settings.
• Deleted and re-added different combinations of the sources.

Also to specify what I mean by the audio not working, in the mixer I can see that my Mic/Aux and the Desktop Audio are working whenever I speak or I'm having something playing respectively. I haven't seen either the Audio Input Capture or Video Capture Source move once even with everything I've done above.

Here is my log if this helps hopefully:

https://obsproject.com/logs/NcdmZXgn8ILALiA2

 

[jilliey]

I may be a little late getting to you.. but I was having this same problem up until a minute ago when I combined some things I read and got it to work!
1) Add Video Capture Device and Audio Input Capture to a scene.
• When adding Video Capture Device, change your device to whatever you are trying to capture with your capture card. (Our case is USB Video.) Click 'OK'.
• When adding Audio Input Capture, change the Device to Digital Audio Interface (#ofports- USB Digital Audio). [My laptop has 3 ports, yours may have more; if so the #ofports will be different.] Click 'OK'.
2) Look under Audio Mixer and find your Audio Input Capture. Beside the volume adjustment slider, click the gear(settings) button. Select Advanced Audio Properties.
• Once the Advanced Audio Properties tab is opened, find your Audio Input Capture, and find the drop down under Audio Monitoring for your Audio Input Capture.
• Change the drop down from default "Monitor Off" to "Monitor and Output". Click 'Close' to close Advanced Audio Properties. (What you just did will save, don't worry.)
3) Click 'File' in the upper left corner of OBS, then click 'Settings'.
• Once the Settings tab is open, click 'Audio' which is located on the left side listing.
• Locate the Advanced section under the Audio Settings.
• Change your Monitoring Device from 'Default' to whatever device you want sound to come through from OBS. (Example: I have my headphones jacked in so 'Headphones' will come up as an option for a Monitoring Device.)
• Click 'Apply' then click 'OK'.
4) Give your joystick a wiggle and see if you're now able to hear the normal menu settings!

P.S.. You might want to adjust the Audio Input Capture and Desktop Audio volume slider to your liking. The sliders' default is pretty loud. Another thing I did for myself is I clicked on 'Profile' at the top of OBS and 'New'. Gave the profile a name, and selected the option for just recording, not streaming. I won't be recording or streaming, this just makes my computer not have to work as much trying to optimize for a stream. I'm also using a very cheap Video Capture Card from Walmart for $20 that works great. It is a Vivitar Creator Series HDMI to USB Video Capture Card.

Sorry this is such a long post! I had been trying to figure this problem out for a couple hours and could not find any complete answers in one so I wanted to be very thorough. If it doesn't work, let me know and I will go through my settings and see if there's anything important changed that I forgot I had changed. Hope this helps! <3

 

[JAPStudios]

"Locate the Advanced section under the Audio Settings.
• Change your Monitoring Device from 'Default' to whatever device you want sound to come through from OBS. (Example: I have my headphones jacked in so 'Headphones' will come up as an option for a Monitoring Device.)
• Click 'Apply' then click 'OK'."
I'm sure that would work really well if the issue wasn't the fact nothing is listed.
Which is what I'm searching a solution for, but Google keeps taking me to unrelated nonsense.
Getting really annoyed with this dumb search engine.
If anyone knows of a probable cause and solution, feel free to write it.
Because I sure as hell can't find one.
All I want is for OBS to reconize my capture card so I can use the damn microphone.
But no, capture card doesn't exist.
You can't hear through it.
OBS can't pickup audio through it.
No capture card for you.
I'm OBS and I only know how to be unintuitive.