Question / Help Video file won't open in any program

K

KacTheRedPanda

New Member
Hi,

I recently recorded some footage that was over 2 hours long. For some reason, this time I can't open it or edit it or do anything at all. I used over 5 different programs to open it and I still can't do it. The programs I've used are:

-Windows Media Player
-Windows Movie Maker
-Camtasia Studio
-VLC Media Player
-Avidemux
-Handbrake

None of these programs can open the file. Is there a way I can somehow recover it? I really need it. It is over 2GB meaning there is something there but it just won't open.
 
It was in .mp4 and OBS did not crash. I just pressed the key I use to stop recording and then checked the footage to see it wouldn't open.
 
I have the same exact problem and it was MP4 too, no it did not crash and it seems like it only happens during long stream sessions. For example, i have this 17 mins recording here and i can do w/e the frak i want with it. . . But the 4 hours one, forget about this.
 
Im having this same problem , day in , day out. I stream for upwards of 3+ hours each day @ 720p and sometimes do 6+ hours. I have found i have to keep reinstalling OBS and then it works for a few days and then does the same thing as before. OBS does not crash and its saved as mp4, Maybe try and save as mkv instead ?

I am using a Nvidia GFX card with Geforce 344.11 Driver dates 18/09/2014. I am now updating to Version 344.48 , dated 22/10/2014 to see if that solves it. I will repost back if that sorts out the problem.

Here is the file info of a properly working after a reinstall of OBS as per below and using x264 settings to encode:

Code: 
General
Complete name  : F:\2014-10-22-1720-30.mp4
Format  : MPEG-4
Format profile  : Base Media
Codec ID  : isom
File size  : 4.24 MiB
Duration  : 9s 880ms
Overall bit rate  : 3 598 Kbps
Encoded date  : UTC 2014-10-22 16:20:42
Tagged date  : UTC 2014-10-22 16:20:42
Writing application  : Open Broadcaster Software v0.637b
Video
ID  : 2
Format  : AVC
Format/Info  : Advanced Video Codec
Format profile  : Main@L4.1
Format settings, CABAC  : Yes
Format settings, ReFrames  : 4 frames
Format settings, GOP  : M=4, N=50
Muxing mode  : Container profile=High@3.1
Codec ID  : avc1
Codec ID/Info  : Advanced Video Coding
Duration  : 9s 880ms
Source duration  : 9s 840ms
Bit rate  : 3 464 Kbps
Width  : 1 280 pixels
Height  : 720 pixels
Display aspect ratio  : 16:9
Frame rate mode  : Constant
Frame rate  : 25.000 fps
Color space  : YUV
Chroma subsampling  : 4:2:0
Bit depth  : 8 bits
Scan type  : Progressive
Bits/(Pixel*Frame)  : 0.150
Stream size  : 4.08 MiB (96%)
Source stream size  : 4.08 MiB (96%)
Encoded date  : UTC 2014-10-22 16:20:42
Tagged date  : UTC 2014-10-22 16:20:42
Color primaries  : BT.709
Transfer characteristics  : sYCC
Matrix coefficients  : BT.709
mdhd_Duration  : 9880
Audio
ID  : 1
Format  : AAC
Format/Info  : Advanced Audio Codec
Format profile  : LC
Codec ID  : 40
Duration  : 9s 863ms
Source duration  : 9s 845ms
Bit rate mode  : Constant
Nominal bit rate  : 128 Kbps
Channel(s)  :  channel0
Channel(s)_Original  : 2 channels
Channel positions  : Front: L R
Sampling rate  : 44.1 KHz
Compression mode  : Lossy
Source stream size  : 153 KiB (4%)
Language  : English
Encoded date  : UTC 2014-10-22 16:20:42
Tagged date  : UTC 2014-10-22 16:20:42
mdhd_Duration  : 9822
Below is a previous video using the same exact settings but NVENC , BUT for a video file that will not play in any media player.
Code: 
General
Complete name  : F:\2014-10-21-2119-22.mp4
Format  : MPEG-4
Format profile  : Base Media
Codec ID  : isom
File size  : 3.40 GiB
Duration  : 2h 47mn
Overall bit rate  : 2 905 Kbps
Encoded date  : UTC 2014-10-21 23:07:58
Tagged date  : UTC 2014-10-21 23:07:58
Writing application  : Open Broadcaster Software v0.637b
Video
ID  : 2
Format  : AVC
Format/Info  : Advanced Video Codec
Codec ID  : avc1
Codec ID/Info  : Advanced Video Coding
Duration  : 2h 47mn
Source duration  : 2h 47mn
Bit rate  : 2 772 Kbps
Width  : 1 280 pixels
Height  : 720 pixels
Display aspect ratio  : 16:9
Frame rate mode  : Constant
Frame rate  : 25.000 fps
Bits/(Pixel*Frame)  : 0.120
Stream size  : 3.25 GiB (95%)
Source stream size  : 3.25 GiB (95%)
Encoded date  : UTC 2014-10-21 23:07:58
Tagged date  : UTC 2014-10-21 23:07:58
mdhd_Duration  : 10064680
Audio
ID  : 1
Format  : AAC
Format/Info  : Advanced Audio Codec
Format profile  : LC
Codec ID  : 40
Duration  : 2h 47mn
Source duration  : 2h 47mn
Bit rate mode  : Constant
Bit rate  : 128 Kbps
Channel(s)  :  channel0
Channel(s)_Original  : 2 channels
Channel positions  : Front: L R
Sampling rate  : 48.0 KHz
Compression mode  : Lossy
Stream size  : 154 MiB (4%)
Source stream size  : 154 MiB (4%)
Language  : English
Encoded date  : UTC 2014-10-21 23:07:58
Tagged date  : UTC 2014-10-21 23:07:58
mdhd_Duration  : 10064661

all info in the code segments were obtained by MediaInfo.

I am using a Nvidia GFX Card with Geforce 344.11 Driver dates 18/09/2014. I am now updating to Version 344.48 , dated 22/10/2014 to see if that solves it. I will repost back if that sorts out the problem.

Any advice or suggestions from Devs about this problem ?
 
Update 1:


Well i updated my GFX drivers and reinstalled OBS. I am using the 64 bit Version fyi. Done a 15 min test using x264 as encoding option instead of nvenc and it recorded and played faultlessly. I then Done a 4 hour Stream @ 3500kbps (Twitch) using NVENC for the encoding part and resulting recording was over 4.3GB.

VLC , WMP , MPC-HC refuse to open the file in question. No crashes or hangs when starting or ending encoding, everything start and ends correctly.

What do the Devs think ? I think something is possibly broken in NVENC or OBS for large file sizes and or headers written to video files improperly ?

as i think i might roll back to a older version to see if that fixes any problems. I will do that tommorrow as it`s late now where i am 02:45am.
 
Last edited:
Update2:


Went back to OBS 0.35b and its still the same as using 0.357b, The recording stops @ 2 hours automaticly for some reason, i`m guessing its a problem in the Encoding and or Saving of the video file while streaming ? Any advice ? I am now assuming that it`s a problem with the NVENC side of things , all be it a driver or a obs problem.
 
Hey guys. I just got done with my Extra Life Charity Stream and I am also encountering this problem. The file in question is actually 19.00 GB. If anyone has any updates to their situations, please fill me in :)
 
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