Stuck on Stopping Recording and no MKV file in output folder.

[hjonesjr53]

This is the second time this has occured, and I am unsure as to why it happens, but after recording and clicking stop recording it gets stuck saying 'stopping recording'. Typically when this happens the file is still existing in the output file, but it just does not exist in the folder anywhere. I have attached the crash report.

I am also using an Elgato 4ks capture card to stream Switch 2 gameplay to my laptop (system info below). I am recording in MKV format

I would like to recover the video, but even if the file is unrecoverable, I would like to know what causes this issue because its starting to piss me off.

If any other info is needed, please let me know.

Thanks

 

[Suslik V]

Unhandled exception: e
Date/Time: 2026-07-17, 00:15:56
Fault address: 7FFC1F65FE0A (c:\windows\system32\kernelbase.dll)
libobs version: 32.1.1 (64-bit)
Windows version: 10.0 build 26200 (release: 25H2; revision: 8457; 64-bit)
CPU: 13th Gen Intel(R) Core(TM) i9-13950HX


Thread 8B9C: audio-io: audio thread (Crashed)
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
0000007CF0AFF100 00007FFC1F65FE0A 0000000000000022 0000000000000000 0000000000000020 00007FFC1FD3922B kernelbase.dll!0x7ffc1f65fe0a
0000007CF0AFF200 00007FFBE1AF6D4D 000002187EB01340 0000007CF0AFF2E0 000002187EB01340 0000000000000000 obs.dll!push_back_audio+0x19d
0000007CF0AFF260 00007FFBE1AF7083 0000007CF0AFF410 000002187EB01340 000A520A64AB9572 000002187EB01340 obs.dll!buffer_audio+0xe3
0000007CF0AFF2B0 00007FFBE1AF732D 000000000000BB80 000002187948A9D8 0000007CF0AFF4A0 00007FFC0DCA529C obs.dll!receive_audio+0xad
0000007CF0AFF3A0 00007FFBE1B78FB7 00000218794EAA68 0000000000000000 0000000000000400 000A520A9F298AC8 obs.dll!do_audio_output+0x307
0000007CF0AFF500 00007FFBE1B79440 000A520A9F298AC8 00001E626B1F8D7C 000000171DD8B000 000A520A9F298AC8 obs.dll!input_and_output+0x240
0000007CF0AFF740 00007FFBE1B795B0 000000000000012E 0000079BABA33682 000000000000131C FFFFFFFFFFFFFFFF obs.dll!audio_thread+0x120
0000007CF0AFF7A0 00007FFC0DCA1461 00000218793F0DF0 0000000000000000 0000000000000000 0000000000000000 w32-pthreads.dll!ptw32_threadStart+0x171
0000007CF0AFF810 00007FFC1FCD37B0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ucrtbase.dll!0x7ffc1fcd37b0
0000007CF0AFF840 00007FFC20CBE957 0000000000000000 0000000000000000 000004F0FFFFFB30 000004D0FFFFFB30 kernel32.dll!0x7ffc20cbe957
0000007CF0AFF870 00007FFC2230427C 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffc2230427c
...

OBS was unable to place part of the sound to the audio buffer, because no free RAM space left. OS manages RAM allocations, so almost nothing you can do about it. At least, you can monitor overall RAM consumption with the Task Manager and run OBS as admin (to get some advantage during memory allocation). The error itself "Unhandled exception: e" is the "ERROR_OUTOFMEMORY" or "Not enough memory resources are available to complete this operation."

Something similar was in the: https://obsproject.com/forum/threads/obs-crashing-for-no-reason.195727/

 

[hjonesjr53]

Unhandled exception: e
Date/Time: 2026-07-17, 00:15:56
Fault address: 7FFC1F65FE0A (c:\windows\system32\kernelbase.dll)
libobs version: 32.1.1 (64-bit)
Windows version: 10.0 build 26200 (release: 25H2; revision: 8457; 64-bit)
CPU: 13th Gen Intel(R) Core(TM) i9-13950HX


Thread 8B9C: audio-io: audio thread (Crashed)
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
0000007CF0AFF100 00007FFC1F65FE0A 0000000000000022 0000000000000000 0000000000000020 00007FFC1FD3922B kernelbase.dll!0x7ffc1f65fe0a
0000007CF0AFF200 00007FFBE1AF6D4D 000002187EB01340 0000007CF0AFF2E0 000002187EB01340 0000000000000000 obs.dll!push_back_audio+0x19d
0000007CF0AFF260 00007FFBE1AF7083 0000007CF0AFF410 000002187EB01340 000A520A64AB9572 000002187EB01340 obs.dll!buffer_audio+0xe3
0000007CF0AFF2B0 00007FFBE1AF732D 000000000000BB80 000002187948A9D8 0000007CF0AFF4A0 00007FFC0DCA529C obs.dll!receive_audio+0xad
0000007CF0AFF3A0 00007FFBE1B78FB7 00000218794EAA68 0000000000000000 0000000000000400 000A520A9F298AC8 obs.dll!do_audio_output+0x307
0000007CF0AFF500 00007FFBE1B79440 000A520A9F298AC8 00001E626B1F8D7C 000000171DD8B000 000A520A9F298AC8 obs.dll!input_and_output+0x240
0000007CF0AFF740 00007FFBE1B795B0 000000000000012E 0000079BABA33682 000000000000131C FFFFFFFFFFFFFFFF obs.dll!audio_thread+0x120
0000007CF0AFF7A0 00007FFC0DCA1461 00000218793F0DF0 0000000000000000 0000000000000000 0000000000000000 w32-pthreads.dll!ptw32_threadStart+0x171
0000007CF0AFF810 00007FFC1FCD37B0 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ucrtbase.dll!0x7ffc1fcd37b0
0000007CF0AFF840 00007FFC20CBE957 0000000000000000 0000000000000000 000004F0FFFFFB30 000004D0FFFFFB30 kernel32.dll!0x7ffc20cbe957
0000007CF0AFF870 00007FFC2230427C 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffc2230427c
...

OBS was unable to place part of the sound to the audio buffer, because no free RAM space left. OS manages RAM allocations, so almost nothing you can do about it. At least, you can monitor overall RAM consumption with the Task Manager and run OBS as admin (to get some advantage during memory allocation). The error itself "Unhandled exception: e" is the "ERROR_OUTOFMEMORY" or "Not enough memory resources are available to complete this operation."

Something similar was in the: https://obsproject.com/forum/threads/obs-crashing-for-no-reason.195727/

ive updated my computer, cut a few memory intensive programs (tho they werent super intensive) via task manager, and updated the process priority to high in the settings. I didnt notice antything out of the ordinary in the resource monitor. Are there any other recommendations for things to do that you may have?