I just bought an HP ZBook 17 G2 laptop (Window 7 Professional x64 (downgrade rights)), and attempted to preview a stream of Entropia Universe on OBS. Immediately upon starting the game and preview (or starting the game and adding/activating the game as a source), OBS crashes, and offers the following crash log...
http://hastebin.com/bixiwazoxo.tex
The crash dump is attached to this thread. Streaming Entropia worked without error on my old laptop, a Lenovo p585, and streaming another game (Hearthstone) works fine so far on this new one. I have tried re-installing the latest graphic drivers for my gaming Display adapter (the NVIDIA Quadro K2200M one), with no change in behavior resulting. I tried all four combinations of 32-bit and 64-bit for Entropia and OBS. I am unable to spot the file named "c:\windows\system32\nvwgf2um.dll," though I do have one named "c:\windows\system32\nvwgf2umx.dll," and there are some files named "nvwgf2um.dll" and "nvwgf2umx.dll" in sub-directories of "c:\windows\system32." Searching the forums only revealed the following thread...
https://obsproject.com/forum/threads/game-capture-0-622b-crashes-game.13828/
There is no solution offered in the thread, and it seems to describe a slightly different flavor of crash (mine are consistent and predictable). Although switching from Game Capture to Window Capture is probably not a satisfactory solution (I paid too much for the machine to resort to performance-hindering workarounds from the get go), I gave it a try, and though OBS does not crash while in Window Capture, the Entropia source just shows up as a black screen in the OBS window. Returning the laptop for a new one is painful, but an option. If it comes to that, if the problem has no solution, my question is what scope of hardware does the problem apply to, so that I can avoid buying another product with the same issue? Many other laptops with similar specs have similar processors and/or graphics cards (i.e., different editions of the NVIDIA Quadro), so I would need to know how different another machine must be to avoid the issue.
Thanks in advance for any help! If this was a stack exchange site, I would put a bounty on this question. =P
http://hastebin.com/bixiwazoxo.tex
The crash dump is attached to this thread. Streaming Entropia worked without error on my old laptop, a Lenovo p585, and streaming another game (Hearthstone) works fine so far on this new one. I have tried re-installing the latest graphic drivers for my gaming Display adapter (the NVIDIA Quadro K2200M one), with no change in behavior resulting. I tried all four combinations of 32-bit and 64-bit for Entropia and OBS. I am unable to spot the file named "c:\windows\system32\nvwgf2um.dll," though I do have one named "c:\windows\system32\nvwgf2umx.dll," and there are some files named "nvwgf2um.dll" and "nvwgf2umx.dll" in sub-directories of "c:\windows\system32." Searching the forums only revealed the following thread...
https://obsproject.com/forum/threads/game-capture-0-622b-crashes-game.13828/
There is no solution offered in the thread, and it seems to describe a slightly different flavor of crash (mine are consistent and predictable). Although switching from Game Capture to Window Capture is probably not a satisfactory solution (I paid too much for the machine to resort to performance-hindering workarounds from the get go), I gave it a try, and though OBS does not crash while in Window Capture, the Entropia source just shows up as a black screen in the OBS window. Returning the laptop for a new one is painful, but an option. If it comes to that, if the problem has no solution, my question is what scope of hardware does the problem apply to, so that I can avoid buying another product with the same issue? Many other laptops with similar specs have similar processors and/or graphics cards (i.e., different editions of the NVIDIA Quadro), so I would need to know how different another machine must be to avoid the issue.
Thanks in advance for any help! If this was a stack exchange site, I would put a bounty on this question. =P
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