Bug Report Razer Kraken 7.1 Error, Can't Stream Audio, Any Fix?

Nick K.

New Member
Hi, I use a Razer Kraken 7.1 USB headset when I stream for both the mic and for audio. However, my viewers say they can't hear in-game or my friends talking on skype. I have tried everything so far and nothing seems to work. I've looked up previous threads on this topic but I haven't found a fix. The mic works perfect, Its just I can't get any audio when streaming. Anyone know a fix to this?
 

Nick K.

New Member
Can you post your log? (Here's how)
12:59:51: CLR host plugin strings not found, dynamically loading 4 strings
12:59:51: CLRHost::Initialize() attempting to load and start the .NET runtime (null)
12:59:51: CLRHost::Initialize() Found version v2.0.50727 .NET runtime
12:59:51: CLRHost::Initialize() Found version v4.0.30319 .NET runtime
12:59:51: CLRHost::Initialize() attempting to use v4.0.30319 .NET runtime
12:59:51: CLRHost::LoadInteropLibrary() load the assembly plugins\CLRHostPlugin\CLRHost.Interop.dll
12:59:51: CLRHost::LoadPlugins() attempting to load the plugin assembly CLRBrowserSourcePlugin
12:59:51: CLRHost:: Could not find/load browser settings at location C:\Users\Nick\AppData\Roaming\OBS\pluginData\browser.json
12:59:51: CLRHost::LoadPlugins() successfully added CLR plugin [Type: CLRBrowserSourcePlugin.CLRBrowserSourcePlugin, Name: CLR Browser Source Plugin]
13:00:03: Open Broadcaster Software v0.625b - 32bit (´・ω・`)
13:00:03: -------------------------------
13:00:03: CPU Name: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
13:00:03: CPU Speed: 3398MHz
13:00:03: Physical Memory: 4095MB Total, 3561MB Free
13:00:03: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
13:00:03: monitor 1: pos={0, 0}, size={1920, 1080}
13:00:03: Windows Version: 6.1 Build 7601 S
13:00:03: Aero is Disabled
13:00:03: -------------------------------
13:00:03: OBS Modules:
13:00:03: Base Address Module
13:00:03: 013E0000 OBS.exe
13:00:03: 0F200000 OBSApi.dll
13:00:03: 6FD50000 CLRHostPlugin.dll
13:00:03: 5E190000 DShowPlugin.dll
13:00:03: 5E0D0000 GraphicsCapture.dll
13:00:03: 508B0000 NoiseGate.dll
13:00:03: 50890000 PSVPlugin.dll
13:00:03: ------------------------------------------
13:00:03: Adapter 1
13:00:03: Video Adapter: NVIDIA GeForce GTX 760
13:00:03: Video Adapter Dedicated Video Memory: 2087387136
13:00:03: Video Adapter Shared System Memory: 2147807232
13:00:03: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
13:00:03: =====Stream Start: 2014-08-22, 13:00:03===============================================
13:00:03: Multithreaded optimizations: On
13:00:03: Base resolution: 1920x1080
13:00:03: Output resolution: 1280x720
13:00:03: ------------------------------------------
13:00:03: Loading up D3D10 on NVIDIA GeForce GTX 760 (Adapter 1)...
13:00:04: ------------------------------------------
13:00:04: Audio Format: 48000 Hz
13:00:04: ------------------------------------------
13:00:04: Audio Channels: 2 Ch
13:00:04: Playback device {0.0.0.00000000}.{fec28ae6-a87a-4a4d-a02f-38549a3f18cf}
13:00:04: ------------------------------------------
13:00:04: Using desktop audio input: Razer Kraken 7.1 (Razer Kraken 7.1)
13:00:04: Global Audio time adjust: 0
Warning -- MMDeviceAudioSource::Initialize(0): Could not initialize audio client, result = 88890008

Error: Cannot initialize desktop audio sound, more info in the log file.

Thats the entire log.
 

dodgepong

Administrator
Community Helper
This is a known issue with Kraken headsets. The solution is to either use the 64bit version of OBS, or disable the Kraken Launcher by running msconfig and disabling it, and then rebooting.
 

Nick K.

New Member
Which part? The 64bit OBS, or the disabling of Kraken Launcher?
I was going to say disabling kraken launcher but I ran the program which one is it because there are a few with the kraken involved and I don't want to mess with anything
 

dodgepong

Administrator
Community Helper
Press the Win key + R and type msconfig into the box and press enter. Then go to the Startup tab, find the Kraken Launcher, and uncheck it. Then reboot your computer.
 
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