Thank you for your thoughts.
1) I tested the system at home with the same cables as used in the church. The PTZ Control panel worked perfectly.
2)The control cable is the approriate shielded cable. By the way, there are two cameras in the system.
I can control the camera via the OBS Camera Control functions so I'm fairly sure that it is not a contol cable problem. Is it possible to uninstall and reinstall the ptz plug-in? Could that help? I wonder, if the streaming deck has someting to do do with the problem, although, it worked well with PTZ Control panel at home.
1) I tested the system at home with the same cables as used in the church. The PTZ Control panel worked perfectly.
2)The control cable is the approriate shielded cable. By the way, there are two cameras in the system.
I can control the camera via the OBS Camera Control functions so I'm fairly sure that it is not a contol cable problem. Is it possible to uninstall and reinstall the ptz plug-in? Could that help? I wonder, if the streaming deck has someting to do do with the problem, although, it worked well with PTZ Control panel at home.