Question / Help OBS Thread Crashed (w/ Report)

[Stod]

CPU is not overclocked, memory is not overclocked. Only 3rd party program I use is Elgato Capture for 4K60 cap card. No spikes in temperature. Normally runs at 30%-50% CPU usage maximum. But will suddenly say "Encoding Overloaded" very randomly.

Can work for weeks without crashes.

"Unhandled exception: c0000005 Date/Time: 2018-08-13, 21:41:49 Fault address: 7FFAEFF236D2 (c:\program files (x86)\obs-studio\bin\64bit\libx264-148.dll) libobs version: 21.1.2 Windows version: 10.0 build 17134 (revision: 165; 64-bit) CPU: AMD Ryzen 7 1800X Eight-Core Processor

Thread 3720 (Crashed)"

 

[WizardCM]

For those finding this page later - this is a known issue with the x264 encoder and older Ryzen processors/microcode - sometimes even overclocking.

Our recommendation is to update the BIOS, revert any overclock (as a test), and if neither of those help, you may need to use a hardware encoder like NVENC.