OBS randomly crashes with "Fault address: 7FFEB7AC8A4C (c:\windows\system32\mmdevapi.dll)" [crash log included]

sableraph

New Member
Hello, I've recently experienced several crashes. They seem to happen at random times, whether I'm streaming or not, which makes it difficult to debug.

The issue looks like it is happening in "c:\windows\system32\mmdevapi.dll" as can be seen in the crash logs below.

Running OBS Studio as administrator did not fix the issue.

As far as I can tell, the issue appeared after installing those two plugins:
- Audio Monitor: https://obsproject.com/forum/resources/audio-monitor.1186/
- OBS Midi: https://obsproject.com/forum/resources/obs-midi.1023/

Ideally, I'd like to be able to keep them as they made my life a lot easier otherwise.

Thanks in advance!

Note: all the logs start like this (full log attached):

Code:
Unhandled exception: c0000005
Date/Time: 2022-01-05, 14:00:49
Fault address: 7FFEB7AC8A4C (c:\windows\system32\mmdevapi.dll)
libobs version: 27.1.3 (64-bit)
Windows version: 10.0 build 19042 (release: 2009; revision: 1415; 64-bit)
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz


Thread 13AC: (Crashed)
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
000000CB304FF4E0 00007FFEB7AC8A4C 0000000000002080 00000223F0770328 0000000000000000 00007FFEC0E7251D mmdevapi.dll!Ordinal14+0x1dcac
000000CB304FF510 00007FFEB7AC84DA 000000CB304FF609 00007FFEB7AC8F66 000000CB33F8F980 00007FFE93CF1A36 mmdevapi.dll!Ordinal14+0x1d73a
000000CB304FF540 00007FFEB7AC8684 00000223F0770270 000000007FFE0301 0000000000000000 000000CB304FF7E8 mmdevapi.dll!Ordinal14+0x1d8e4
000000CB304FF570 00007FFEB7AC9088 00000223F0770270 00007FFEB7A90000 000000CB304FF7E8 000000CB304FF7E8 mmdevapi.dll!Ordinal14+0x1e2e8
000000CB304FF5A0 00007FFEB7AC91E7 00000223E3815F00 0000000000000000 00000223E3815F00 00000223D08D0B50 mmdevapi.dll!Ordinal14+0x1e447
000000CB304FF620 00007FFEC32D2150 0000000000000000 0000000000000000 00000223D08D0B50 00000223D09144F0 ntdll.dll!0x7ffec32d2150
000000CB304FF670 00007FFEC32C315A 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffec32c315a
000000CB304FF970 00007FFEC1477034 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffec1477034
000000CB304FF9A0 00007FFEC32C2651 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffec32c2651
 

Attachments

  • Crash 2022-01-05 14-00-50.txt
    96.3 KB · Views: 41

sableraph

New Member
After some research and asking on the OBS Discord, it seems that the issue was caused by my version of Windows 10 being incompatible with the win-audio-capture plugin. Updating to Windows 10 version 21H2 looks like it may have fixed the issue.
 

RheaRainbow

New Member
Actually the removal of the plugins did not stop the problem. I had to roll back OBS to 27.1.3 to get a stable version that will not crash every time I have it on. This cost me a stream and a possible sponsorship opportunity. So I'm not happy.
 
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