Question / Help OBS randomly crashed

H

hakainokame

New Member
Don't know why it doesn't work, I was rendering in Camtasia for a youtube video, and OBS crashed and so did skype. But when I restarted and finished my rendering everything worked fine, until after about an hour (starting playing league) OBS crashed and gave me this log message in the spoiler, and idea how to fix this or what the problem is:
Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd64.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007FF7E25B36D (c:\windows\system32\igd10umd64.dll)
OBS version: Open Broadcaster Software v0.60b
Windows version: 6.2 (Build 9200) 
CPU: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz

Crashing thread stack trace:
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
000000000CEFEAC0 000007FF7E25B36D 000000000000001C 0000000000000000 000000000CEFEC58 0000000000000000 igd10umd64.dll!0x7ff7e25b36d
000000000CEFEB30 000007FF7E1E31D1 0000000000000001 0000000000000001 0000000000000000 000000000CEFEDB8 igd10umd64.dll!0x7ff7e1e31d1
000000000CEFEBC0 000007FF7E201FB9 000000000564A348 0000000000000001 0000000000000000 000000000566E0DC igd10umd64.dll!0x7ff7e201fb9
000000000CEFEC50 000007FF7E2077AD 0000000000000000 0000000005672828 0000000000000000 0000000000000000 igd10umd64.dll!0x7ff7e2077ad
000000000CEFED80 000007FF7E206787 0000000005672708 000007FF6A44AFDB 0000000004B31F60 00000000040C0010 igd10umd64.dll!0x7ff7e206787
000000000CEFEE20 000007FF7E1EA5E8 0000000000000000 0000000005672708 0000000000000000 0000000000000000 igd10umd64.dll!0x7ff7e1ea5e8
000000000CEFEEC0 000007FF7E1DDEE2 000000000082B470 00000000062227C0 0000000000000000 0000000000000000 igd10umd64.dll!0x7ff7e1ddee2
000000000CEFEF60 000007FF820CE4DB 0000000004941D70 000007FF6A57B9C5 0000000000000000 0000000000000000 nvumdshimx.dll!0x7ff820ce4db
000000000CEFEFC0 000007FF820CBB94 0000000004941D70 0000000004940C08 0000000004940C08 0000000000000000 nvumdshimx.dll!0x7ff820cbb94
000000000CEFF090 000007FF820C7924 0000000000000000 0000000004940C08 0000000000000000 0000000004934028 nvumdshimx.dll!0x7ff820c7924
000000000CEFF1A0 000007FF820CB210 0000000000000000 0000000006135790 000000000CEFF5D0 000007FF820CDEC1 nvumdshimx.dll!0x7ff820cb210
000000000CEFF220 000007FF83FEFE13 0000000000549EEF 000007FF83FA0968 00000000000010C0 000007FF840B80A1 d3d11.dll!0x7ff83fefe13
000000000CEFF2D0 000007FF83FEFED1 0000000000000000 000007FF83F91563 0000000006135750 000007FF8401679A d3d11.dll!0x7ff83fefed1
000000000CEFF300 000007FF841B2951 0000000003F0F980 000000000CEFF5D0 0000000004CEC468 0000000003F0F980 dxgi.dll!0x7ff841b2951
000000000CEFF360 000007F7F38194F5 0000000000000001 000007FF6A6AD421 000003736DB4CC01 0000000003F0D940 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x1b5
000000000CEFF430 000007F7F38234B1 00000000002A01C4 000000000CEFF600 0000000000000000 0000000000000000 obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x21
000000000CEFF4D0 000007F7F3823724 000000034563A943 000000000CE3B690 000000001598ED46 0000000000000000 obs.exe!DesktopImageSource::Preprocess+0x34
000000000CEFF7D0 000007FF715D4086 0000000001FCA054 000000000CEFF900 000003736DB4CC01 0000000000000170 obsapi.dll!Scene::Preprocess+0x66
000000000CEFF800 000007F7F38481E3 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0xa43
000000000CEFFC80 000007F7F3846169 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000000CEFFCB0 000007FF88981832 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ff88981832
000000000CEFFCE0 000007FF8911D609 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ff8911d609

A minidump was saved to C:\Users\Ashley\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-02-07_4.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address                      Module


*Edit* posted in the wrong forum -.-
 
H

hakainokame

New Member
For some reason it says unsupported? There are only 2 drivers for windows 8 graphics? I install one and it appears to get the whole way but says something about "wrong driver for this manufacturer and to do to the manufacturer for it? o.o

Is it relevant that I'm using an http://www.asus.com/Notebooks_Ultrabooks/X75A/ nvm im using the upgrade of this... <.<
 
H

hakainokame

New Member
Sorry for triple post...I have left the original Log in the first post on a spoiler...Sorry for long post I'm just trying to include as much information as possible, I know what it's like to be on the support end with some computer illiterate providing super vague information.

I installed the graphics HD VGA intel driver from the asus website on my laptop, however now my OBS doesn't show the intel hd 4000. Instead it shows 2x 720 GT m (which I don't have) I only have one. However it also shows "Microsoft Basic Render Driver", both graphics HD 4000 and the 720m GT both show in device manager, but OBS still continuously crashes, it can run fine but as soon as I run a game it crashes, and I have the black screen problem when I try to capture a game, and I can't set it to the primary monitor as my HD Intel 4000 no longer shows in OBS.

OBS had problems, I was basically rendering a video on camtasia this morning, and finally updated my OBS. I changed no settings in OBS, and clicked "start streaming" and as soon as I got to the game, OBS crashed. I can literally run OBS, and force a crash by opening up Dishonored, The moment dishonored reaches the title screen, OBS crashes. This is a big inconvenience as I can only stream for long hours on friday and saturdays, which hinders the progress of my stream.

most recent crash log:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd64.dll' module.

**** UNHANDLED EXCEPTION: c0000094
Fault address: 000007FEAECD0FBB (c:\windows\system32\igd10umd64.dll)
OBS version: Open Broadcaster Software v0.60b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000001289E660 000007FEAECD0FBB 0000000003303C00 000000001289E740 00000000031E6F00 000007FEAED69300 igd10umd64.dll!0x7feaecd0fbb
000000001289E710 000007FEAED5BD74 0000000000000001 000000001289E7E0 00000000031E938C 00000000031E6FDC igd10umd64.dll!0x7feaed5bd74
000000001289E740 000007FEAECD0060 0000000000000001 00000000031E6FDC 00000000031E6FDC 000000001289E810 igd10umd64.dll!0x7feaecd0060
000000001289E770 000007FEAED55565 0000000000000001 000007FE00000001 0000000000000001 00000000031E6FDC igd10umd64.dll!0x7feaed55565
000000001289E7E0 000007FEAECD5B45 0000000000000001 000000001289E890 00000000031E5D2C 00000000031E5D2C igd10umd64.dll!0x7feaecd5b45
000000001289E810 000007FEAECC8A3D 000000003F800000 0000000000000001 0000000000000078 00000000031E668C igd10umd64.dll!0x7feaecc8a3d
000000001289E840 000007FEAEB91C3E 0000000000000001 000000000331BB8C 000000001289E960 00000000031E64EC igd10umd64.dll!0x7feaeb91c3e
000000001289E890 000007FEAEB920C5 0000000000000001 000000001289E9F8 000000000000001C 0000000003357C80 igd10umd64.dll!0x7feaeb920c5
000000001289E8D0 000007FEAEB83001 0000000000000001 00000000031E6FDC 0000000000000000 000000001289EB58 igd10umd64.dll!0x7feaeb83001
000000001289E960 000007FEAEBA1EB9 0000000003339808 0000000000000001 0000000000000000 000000000335DCAC igd10umd64.dll!0x7feaeba1eb9
000000001289E9F0 000007FEAEBA76AD 0000000000000000 0000000003357968 0000000000000000 0000000000000000 igd10umd64.dll!0x7feaeba76ad
000000001289EB20 000007FEAEBA6687 0000000003352788 0000000000000004 000000001289EC00 00000000000A7F2C igd10umd64.dll!0x7feaeba6687
000000001289EBC0 000007FEAEB8A4E8 0000000000FFEF20 0000000003352788 0000000000FFEA30 0000000000000000 igd10umd64.dll!0x7feaeb8a4e8
000000001289EC60 000007FEAEB7DDE2 0000000010302DA0 0000000008C23448 0000000000000000 0000000000000000 igd10umd64.dll!0x7feaeb7dde2
000000001289ED00 000007FEAFCBE4DB 00000000103FF380 0000000000FB1108 0000000000000000 0000000010415450 nvumdshimx.dll!0x7feafcbe4db
000000001289ED60 000007FEAFCBBE11 000000001028EB70 0000000000004DFD 0000000000000000 0000000000000000 nvumdshimx.dll!0x7feafcbbe11
000000001289EE40 000007FEAFCB7AEB 00000000086BD8D0 00000000103FE218 00000000103FE218 000007FEB11218B0 nvumdshimx.dll!0x7feafcb7aeb
000000001289EF20 000007FEAFCB7D7D 0000000000FAD738 00000000086BD9B0 00000000103FE218 000000001289F0D8 nvumdshimx.dll!0x7feafcb7d7d
000000001289EF70 000007FEAFCBDE2B 000007F73CE4E7F0 0000000000FAD770 00000000086BD9B0 000000001289F300 nvumdshimx.dll!0x7feafcbde2b
000000001289EFA0 000007FEAFCA4EDD 00000000086BD7D0 000007FEB111124F 0000000000000001 000007FEB112C9C8 nvumdshimx.dll!0x7feafca4edd
000000001289EFD0 000007FEB12514F6 00000000086BD8D0 0000000000FAD730 0000000000FB13F8 000007FEB1111563 d3d11.dll!0x7feb12514f6
000000001289F020 000007FEB12380A1 0000000100000057 0000000000000000 0000000000000028 0000009900002100 d3d11.dll!0x7feb12380a1
000000001289F050 000007FEB1196787 000000000299A380 000000001289F300 0000000000000000 000000000299C2C0 d3d11.dll!0x7feb1196787
000000001289F090 000007F73CD794D6 0000000000000001 000007FE96A2D421 0000003D5870AD01 000000000299A300 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x196
000000001289F160 000007F73CD834B1 00000000000A7F27 000000001289F330 0000000000000000 0000000000000000 obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x21
000000001289F200 000007F73CD83724 0000000063D1741E 00000000035CB0EA 0000000006448E9A 0000000000000000 obs.exe!DesktopImageSource::Preprocess+0x34
000000001289F500 000007FE97A34086 0000000001FCA054 000000001289F630 0000003D5870AD01 0000000000000170 obsapi.dll!Scene::Preprocess+0x66
000000001289F530 000007F73CDA81E3 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0xa43
000000001289F9B0 000007F73CDA6169 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000001289F9E0 000007FEB5CB1832 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7feb5cb1832
000000001289FA10 000007FEB684D609 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7feb684d609

A minidump was saved to C:\Users\Ashley\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-02-07_8.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

also this:
23:14:55: Open Broadcaster Software v0.60b - 64bit (　^ω^)
23:14:55: -------------------------------
23:14:55: CPU Name: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
23:14:55: CPU Speed: 2594MHz
23:14:55: Physical Memory: 8077MB Total, 6443MB Free
23:14:55: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
23:14:55: monitor 1: pos={0, 0}, size={1600, 900}
23:14:55: monitor 2: pos={1600, 0}, size={1024, 768}
23:14:55: Windows Version: 6.2 Build 9200
23:14:55: Aero is Enabled
23:14:55: -------------------------------
23:14:55: OBS Modules:
23:14:55: Base Address Module
23:14:55: 000000003CD70000 OBS.exe
23:14:55: 0000000097A20000 OBSApi.dll
23:14:55: 00000000983F0000 DShowPlugin.dll
23:14:55: 00000000983C0000 GraphicsCapture.dll
23:14:55: 0000000098960000 NoiseGate.dll
23:14:55: 00000000983A0000 PSVPlugin.dll
23:14:55: ------------------------------------------
23:14:55: Adapter 1
23:14:55: Video Adapter: Intel(R) HD Graphics 4000
23:14:55: Video Adapter Dedicated Video Memory: 33554432
23:14:55: Video Adapter Shared System Memory: 1711276032
23:14:55: Video Adapter Output 1: pos={0, 0}, size={1600, 900}, attached=true
23:14:55: Video Adapter Output 2: pos={1600, 0}, size={1024, 768}, attached=true
23:14:55: ------------------------------------------
23:14:55: Adapter 2
23:14:55: Video Adapter: NVIDIA GeForce GT 720M
23:14:55: Video Adapter Dedicated Video Memory: 2091511808
23:14:55: Video Adapter Shared System Memory: 2147168256
23:14:55: Using fixed low latency mode, factor 20
23:14:55: =====Stream Start: 2014-02-07, 23:14:55===============================================
23:14:55: Multithreaded optimizations: On
23:14:55: Base resolution: 1600x900
23:14:55: Output resolution: 1280x720
23:14:55: ------------------------------------------
23:14:55: Loading up D3D10 on Microsoft Basic Render Driver (Adapter 3)...
23:14:55: ------------------------------------------
23:14:55: Audio Format: 44100hz
23:14:55: Playback device Default
23:14:55: ------------------------------------------
23:14:55: Using desktop audio input: Speakers (Realtek High Definition Audio)
23:14:55: ------------------------------------------
23:14:55: Using auxilary audio input: Microphone (Realtek High Definition Audio)
23:14:55: ------------------------------------------
23:14:55: Audio Encoding: AAC
23:14:55: bitrate: 128
23:14:55: Using text output
23:14:55: Using text output
23:14:55: Using bitmap image
23:14:56: Using bitmap image
23:14:56: Using bitmap image
23:14:56: Using text output
23:14:56: Using bitmap image
23:14:56: Scene buffering time set to 700
23:14:56: ------------------------------------------
23:14:56: Video Encoding: x264
23:14:56: fps: 30
23:14:56: width: 1280, height: 720
23:14:56: preset: veryfast
23:14:56: profile: main
23:14:56: keyint: 60
23:14:56: CBR: no
23:14:56: CFR: yes
23:14:56: max bitrate: 1500
23:14:56: buffer size: 1500
23:14:56: quality: 8
23:14:56: ------------------------------------------
23:14:58: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
23:14:58: New Scene
23:14:58: Using text output
23:14:58: Using text output
23:14:58: Using bitmap image
23:14:58: Using Monitor Capture
23:14:58: Using RTMP service: Twitch / Justin.tv
23:14:58: Server selection: rtmp://live-lhr.justin.tv/app
23:14:58: ------------------------------------------
23:14:58: device: ASUS USB2.0 Webcam,
23:14:58: device id \\?\usb#vid_1bcf&pid_2883&mi_00#7&3a2cd6af&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
23:14:58: chosen type: MJPG, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
23:14:58: use buffering: false - 0, fourCC: 'MJPG'
23:14:58: audio device: Disable,
23:14:58: audio device id Disabled,
23:14:58:
23:14:58: Interface: Qualcomm Atheros AR9485 Wireless Network Adapter (802.11, 225 mbps)
23:14:58: Completed handshake with rtmp://live-lhr.justin.tv/app in 372 ms.
23:14:59: Using directshow input
23:14:59: PERFORMANCE WARNING: Scene change took 1201 ms, maybe some sources should be global sources?
23:14:59: SO_SNDBUF was at 65536
23:14:59: SO_SNDBUF is now 65536
23:15:12: Using Monitor Capture
23:15:14: Using Monitor Capture
23:15:27: Total frames encoded: 913, total frames duplicated: 126 (13.80%)
23:15:27: Total frames rendered: 881, number of late frames: 2 (0.23%) (it's okay for some frames to be late)
23:15:27: RTMPPublisher::SocketLoop: Graceful loop exit
23:15:27: Average send payload: 2765 bytes, average send interval: 51 ms
23:15:27: Number of times waited to send: 0, Waited for a total of 0 bytes
23:15:27: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
23:15:27: Number of bytes sent: 1471052
23:15:27:
23:15:27: Profiler time results:
23:15:27:
23:15:27: ==============================================================
23:15:27: video thread frame - [100%] [avg time: 21.026 ms] [children: 4.65%] [unaccounted: 95.4%]
23:15:27: | scene->Preprocess - [1.3%] [avg time: 0.274 ms]
23:15:27: | GPU download and conversion - [3.34%] [avg time: 0.703 ms] [children: 3.18%] [unaccounted: 0.162%]
23:15:27: | | flush - [0.205%] [avg time: 0.043 ms]
23:15:27: | | CopyResource - [2.95%] [avg time: 0.62 ms]
23:15:27: | | conversion to 4:2:0 - [0.0285%] [avg time: 0.006 ms]
23:15:27: Convert444Thread - [100%] [avg time: 0.88 ms] [children: 99.3%] [unaccounted: 0.682%]
23:15:27: | Convert444toNV12 - [99.3%] [avg time: 0.874 ms]
23:15:27: encoder thread frame - [100%] [avg time: 1.428 ms]
23:15:27: ==============================================================
23:15:27:
23:15:27:
23:15:27: Profiler CPU results:
23:15:27:
23:15:27: ==============================================================
23:15:27: video thread frame - [cpu time: avg 0.975 ms, total 859.375 ms] [avg calls per frame: 1]
23:15:27: | scene->Preprocess - [cpu time: avg 0.035 ms, total 31.25 ms] [avg calls per frame: 1]
23:15:27: | GPU download and conversion - [cpu time: avg 0.549 ms, total 484.375 ms] [avg calls per frame: 1]
23:15:27: | | flush - [cpu time: avg 0.017 ms, total 15.625 ms] [avg calls per frame: 1]
23:15:27: | | CopyResource - [cpu time: avg 0.508 ms, total 437.5 ms] [avg calls per frame: 1]
23:15:27: | | conversion to 4:2:0 - [cpu time: avg 0.036 ms, total 31.25 ms] [avg calls per frame: 1]
23:15:27: Convert444Thread - [cpu time: avg 0.873 ms, total 750 ms] [avg calls per frame: 1]
23:15:27: | Convert444toNV12 - [cpu time: avg 0.836 ms, total 718.75 ms] [avg calls per frame: 1]
23:15:27: encoder thread frame - [cpu time: avg 0.858 ms, total 765.625 ms] [avg calls per frame: 1]
23:15:27: ==============================================================
23:15:27:
23:15:27: =====Stream End: 2014-02-07, 23:15:27=================================================
23:15:28: Using fixed low latency mode, factor 20
23:15:28: =====Stream Start: 2014-02-07, 23:15:28===============================================
23:15:28: Multithreaded optimizations: On
23:15:28: Base resolution: 1600x900
23:15:28: Output resolution: 1280x720
23:15:28: ------------------------------------------
23:15:28: Loading up D3D10 on NVIDIA GeForce GT 720M (Adapter 1)...
23:15:29: ------------------------------------------
23:15:29: Audio Format: 44100hz
23:15:29: Playback device Default
23:15:29: ------------------------------------------
23:15:29: Using desktop audio input: Speakers (Realtek High Definition Audio)
23:15:29: ------------------------------------------
23:15:29: Using auxilary audio input: Microphone (Realtek High Definition Audio)
23:15:29: ------------------------------------------
23:15:29: Audio Encoding: AAC
23:15:29: bitrate: 128
23:15:29: Using text output
23:15:29: Using text output
23:15:29: Using bitmap image
23:15:29: Using Monitor Capture
23:15:29: ------------------------------------------
23:15:29: device: ASUS USB2.0 Webcam,
23:15:29: device id \\?\usb#vid_1bcf&pid_2883&mi_00#7&3a2cd6af&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
23:15:29: chosen type: MJPG, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
23:15:29: use buffering: false - 0, fourCC: 'MJPG'
23:15:29: audio device: Disable,
23:15:29: audio device id Disabled,
23:15:29:
23:15:29: Using directshow input
23:15:29: Scene buffering time set to 700
23:15:29: ------------------------------------------
23:15:29: Video Encoding: x264
23:15:29: fps: 30
23:15:29: width: 1280, height: 720
23:15:29: preset: veryfast
23:15:29: profile: main
23:15:29: keyint: 60
23:15:29: CBR: no
23:15:29: CFR: yes
23:15:29: max bitrate: 1500
23:15:29: buffer size: 1500
23:15:29: quality: 8
23:15:29: ------------------------------------------
23:15:31: Using RTMP service: Twitch / Justin.tv
23:15:31: Server selection: rtmp://live-lhr.justin.tv/app
23:15:31: Interface: Qualcomm Atheros AR9485 Wireless Network Adapter (802.11, 225 mbps)
23:15:32: Completed handshake with rtmp://live-lhr.justin.tv/app in 362 ms.
23:15:33: SO_SNDBUF was at 65536
23:15:33: SO_SNDBUF is now 65536
23:17:24: CUDA loaded successfully
23:17:24: 1 CUDA capable devices found
23:17:24: [ GPU #0 - < GeForce GT 720M > has Compute SM 2.1, NVENC Not Available ]
23:17:24: No NVENC capable devices found
23:22:10: RTMPPublisher::SocketLoop: Stalled for 2004 ms to write 11548 bytes (buffer: 65406 / 207872), unstable connection?

*edit* in the time of writing this post, my Intel HD 4000 has magically (literally) reappeared, in OBS settings. If I start stream, it disappears, but if I close OBS and re-open it, the Intel HD 4000 reappears, then I click "start streaming" and it disappears again

Also when I installed the graphics driver from the website Asus, it told me "this is an older version" however I cannot find a more recent version, that will install.

Thanks for any help in advanced. I really don't want to have to system recovery, sooooooooo much data to move that I need and I only have 1 day of streaming (long duration) left.

*edit* http://ark.intel.com/products/72056 this is my processor
 
H

hilalpro

Member
Hmm i see what's happening, First update your HD 4000 drivers back (here's a direct link http://downloadmirror.intel.com/23405/a ... _15338.exe ) and restart.

Don't run OBS or anything just yet, go to your nvidia global 3D settings and change the global preferred graphics processor to "high performance NVIDIA" and apply.. this picture should better describe what I'm talking about http://i1109.photobucket.com/albums/h42 ... 0764cd.jpg once you're done with that, launch OBS go strait to Settings>video and select the top adapter (don't mind the name of the adapter) just make sure you pick the top one.
 
H

hakainokame

New Member
I thought this would solve the problem as soon as I saw the post but, after installing the intel driver, it gets to like 99,9% complete, literally too, and then errors saying "The driver being installed is not validated for this computer. Please obtain the appropriate driver the computer manufacturer. Set up will exit."

www.asus.com/Notebooks_Ultrabooks/X75A/
This is my laptop
 
H

hilalpro

Member
Well you can still install the driver manually in that case.
Get and extract the zip version, http://downloadmirror.intel.com/23405/a ... _15338.zip
then follow the steps.
Press the Windows key and the X key together.
Select Device Manager.
Click Yes when prompted for permission from User Account Control.
Expand the Display adapters section.
Right-click the Intel graphics entry and select Update Driver Software.
Click Browse my computer for driver software.
Click Browse and select the directory where the driver files are located.
Click Next. Drivers are now being installed.
Reboot computer when prompted.
Click to expand...
 
H

hakainokame

New Member
It wasn't letting me do that saying that it was already up to date, so I uninstaleld the intel hd graphics and re-extracted the zip you linked, it seems to be working at the moment...will restart after and give an update. Thanks for the help
 
H

hakainokame

New Member
Hmmm it still seems to change from "Intel HD Graphics" and "Nvidea GT 720m" to 2x "Nvidea GT 720m" and "Microsoft Basic Render Driver" in OBS when I hit "Start Streaming". Also this HD Graphics Control Panel looks different to the one I had before? Same crash error as before when I run a game while using OBS, it all seemed fine before 0.60, I don't know what happened, did my graphics driver get corrupt or something? Or could it be OBS? Everything still seems to work fine if OBS isn't open.

http://www.asus.com/Notebooks_Ultrabook ... t_Download

im trying this driver now "Intel Graphics Driver" 2012.11.22

*edit* same thing...nothing changed except now i have the control panel I had back

*edit* the problem is also present when using "Preview Stream"

The default for OBS is my Intel HD 4000 but that disappears from the drop down box when I actually get OBS to do something :/
 
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hakainokame

New Member
This is silly, everything was working PERFECTLY for weeeeeeeeeeeeeeks until 0.60 now it doesn't wan't to do ANYTHING and I can't find 0.59 anywhere.
 
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hilalpro

Member
Can you post a new log file ? Actually before you that try creating a new scene with only game capture and see if you can get it to crash again that way.
 
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hakainokame

New Member
11 minutes with game capture only, no crash. that's probably long enough to assume it's not game capture since it was almost instant before. a further ten minutes with cam + text. 2-3 minutes of monitor capture and it crashes.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd64.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007F98D04608E (c:\windows\system32\igd10umd64.dll)
OBS version: Open Broadcaster Software v0.60b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000000D68EA60 000007F98D04608E 000000000D68EB90 0000000000000000 0000000002E9B57C 0000000000000001 igd10umd64.dll!0x7f98d04608e
000000000D68EA90 000007F98D30B1AF 0000000000000001 0000000002F6EBDC 0000000002E9B57C 000000000F930080 igd10umd64.dll!0x7f98d30b1af
000000000D68EB00 000007F98D292FD9 0000000000000001 0000000002C26FAC 0000000000000000 000000000D68ED88 igd10umd64.dll!0x7f98d292fd9
000000000D68EB90 000007F98D2B1EB9 0000000002EBA478 0000000000000001 0000000000000000 0000000002EDD50C igd10umd64.dll!0x7f98d2b1eb9
000000000D68EC20 000007F98D2B76AD 0000000000000000 0000000002EE1598 0000000000000000 0000000000000000 igd10umd64.dll!0x7f98d2b76ad
000000000D68ED50 000007F98D2B6687 0000000002EE1E98 0000000000000000 0000000000A6A6D0 0000000000000000 igd10umd64.dll!0x7f98d2b6687
000000000D68EDF0 000007F98D29A4E8 0000000000000000 0000000002EE1E98 00007445979A6922 0000000000000000 igd10umd64.dll!0x7f98d29a4e8
000000000D68EE90 000007F98D28DDE2 00000000009C84D0 000000000307EA80 0000000000000000 0000000000000000 igd10umd64.dll!0x7f98d28dde2
000000000D68EF30 000007F98EEEE4DB 0000000000A3FA50 0000000000A3E8E8 000000000301E080 0000000007D76830 nvumdshimx.dll!0x7f98eeee4db
000000000D68EF90 000007F98EEEBB94 0000000000A3FA50 0000000000A3E8E8 0000000000A3E8E8 0000000000000000 nvumdshimx.dll!0x7f98eeebb94
000000000D68F060 000007F98EEE7924 0000000000000000 0000000000A3E8E8 0000000000000000 0000000002D337C8 nvumdshimx.dll!0x7f98eee7924
000000000D68F170 000007F98EEEB210 0000000000000000 0000000007D76790 000000000D68F5A0 000007F98EEEDEC1 nvumdshimx.dll!0x7f98eeeb210
000000000D68F1F0 000007F99044FE13 000000000031F390 000007F990400968 00000000000010C0 000007F9905180A1 d3d11.dll!0x7f99044fe13
000000000D68F2A0 000007F99044FED1 0000000000000000 000007F9903F1563 0000000007D76750 000007F99047679A d3d11.dll!0x7f99044fed1
000000000D68F2D0 000007F990612951 000000000239D200 000000000D68F5A0 0000000007CD85A8 000000000239D200 dxgi.dll!0x7f990612951
000000000D68F330 000007F7E53E94F5 0000000000000000 000007F9904E7502 000001A91E461001 0000000002356400 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x1b5
000000000D68F400 000007F7E53F34B1 0000000000000000 000000000D68F590 0000000000000000 000000000D68F650 obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x21
000000000D68F4A0 000007F7E53F3724 0000000002382E40 0000000000000580 0000000006B49D20 0000000000000000 obs.exe!DesktopImageSource::Preprocess+0x34
000000000D68F7A0 000007F98B524086 0000000001FCA054 000000000D68F8D0 000001A91E461001 0000000000000178 obsapi.dll!Scene::Preprocess+0x66
000000000D68F7D0 000007F7E54181E3 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0xa43
000000000D68FC50 000007F7E5416169 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000000D68FC80 000007F9932E1832 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7f9932e1832
000000000D68FCB0 000007F995B2D609 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7f995b2d609

A minidump was saved to C:\Users\Ashley\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-02-08_4.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 
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hakainokame

New Member
What about windows 8.1?

And how come it worked from mid December until yesterday? The problem literally happened as soon as the update happened. The version of OBS I had before ran it perfectly...check all my vods on twitch.tv/hakainokame was all using monitor capture o.0 same PC, same config, only thing that changed was OBS update. :/


Also I was running it all off my Intel HD 4000? Which it no longer detects...it just screws up...and doesn't recognize it and shit, like if I select the Intel HD 4000 and start stream it disappears, I originally had the geforce running physics only, and I doubt the build in Intel is incapable of monitor capture, this is how I originally had it set up before the new patch errored on me and stopped detecting my intel hd 4000.
 
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hilalpro

Member
Can you post a log from of a mid December streaming run when you were using monitor capture? Does monitor capture still cause the issue if you set the global preferred graphics adapter to power saving mode while selecting the top one on OBS?
 
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hakainokame

New Member
hmmm strange, i just noticed, why do I only have 2 days of logs? when you can see on my twitch that I've been using OBS waaaaaaaay longer than that lol am i looking in the wrong place? is there an archive or something?

*edit* i don't think i've ever used power saving mode, i just know my primary adapter was the HD 4000 but now it's being run on the 720 m GT because for some reason OBS drops the Intel HD 4000 when i click "start streaming"
 
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