Bug Report OBS Not Responding

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belissa

New Member
I just bought this computer yesterday
http://www.amazon.com/Alienware-AX51R2-5743BK-Gaming-Desktop/dp/B00K0HMVKA

It has windows 8.. so I feel very insecure with this system but I'm a quick learner. I looked up how to view crash logs.... those instructions definitely dont apply to windows 8 to I dont know how to provide those on this system but every time I click preview or start stream, it freeze for a few minutes and goes into Not responding forcing me to close it. It sometimes even did start streaming bout it would only show few scene things rather than others that were selected or it would just be black all together. that happened about 3 out of the 50 times it just closed from not responding. I have a strict stream schedule and people are mad at me atm so im really stressing about this. I made sure all the obs setting were the same as my old computer, so i know its not that. Pleasee help find out how to see the crash logs on windows 8 like baby steps please so i can get somewhere. I didnt spend $1544 yesterday for obs to turn me down like this :(
 
B

belissa

New Member
Last game capture log:
2014-09-07, 18:16:47: we're booting up:
18:16:47: CaptureThread: attached to process LolClient.exe
18:16:47: D3D9 Present
18:16:47: (half life scientist) everything.. seems to be in order
18:16:47: D3D9EndScene called
18:16:47: D3DPRESENT_PARAMETERS {
18:16:47: BackBufferWidth: 16
18:16:47: BackBufferHeight: 16
18:16:47: BackBufferFormat: D3DFMT_X8R8G8B8
18:16:47: BackBufferCount: 1
18:16:47: MultiSampleType: D3DMULTISAMPLE_NONE
18:16:47: MultiSampleQuality: 0
18:16:47: SwapEffect: D3DSWAPEFFECT_COPY
18:16:47: hDeviceWindow: 393772
18:16:47: Windowed: true
18:16:47: EnableAutoDepthStencil: false
18:16:47: AutoDepthStencilFormat: D3DFMT_UNKNOWN
18:16:47: Flags: None
18:16:47: FullScreen_RefreshRateInHz: 0
18:16:47: PresentationInterval: 0
18:16:47: };
18:16:47: successfully set up d3d9 hooks
18:16:47: D3D9SwapPresent called
18:16:47: DoD3D9GPUHook: success
18:16:47: D3DSURFACE_DESC {
18:16:47: Format: D3DFMT_X8R8G8B8
18:16:47: Type: D3DRTYPE_SURFACE
18:16:47: Usage: D3DUSAGE_RENDERTARGET
18:16:47: Pool: D3DPOOL_DEFAULT
18:16:47: MultiSampleType: D3DMULTISAMPLE_NONE
18:16:47: MultiSampleQuality: 0
18:16:47: Width: 1280
18:16:47: Height: 800
18:16:47: };
18:16:47: successfully capturing d3d9 frames via GPU
18:17:05: ---------------------- Cleared D3D9 Capture ----------------------
18:17:05: received restart event, capturing
18:17:05: DoD3D9GPUHook: success
18:17:06: D3D9EndScene called
18:17:06: D3D9SwapPresent called
18:17:06: D3DSURFACE_DESC {
18:17:06: Format: D3DFMT_X8R8G8B8
18:17:06: Type: D3DRTYPE_SURFACE
18:17:06: Usage: D3DUSAGE_RENDERTARGET
18:17:06: Pool: D3DPOOL_DEFAULT
18:17:06: MultiSampleType: D3DMULTISAMPLE_NONE
18:17:06: MultiSampleQuality: 0
18:17:06: Width: 1280
18:17:06: Height: 800
18:17:06: };
18:17:06: successfully capturing d3d9 frames via GPU
18:17:08: ---------------------- Cleared D3D9 Capture ----------------------
18:17:09: D3D9EndScene called
18:17:09: D3D9SwapPresent called
 
R

R1CH

Forum Admin
Developer
You need to post the OBS log, not the game capture log. Run OBS, reproduce the problem, then restart OBS and choose "Upload last log file".
 
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