OBS Crashes (whenever, no specific reason)

[JokoPiano]

Hello there,

Since a week, OBS crashes literally with no specific reason.
It can be by launching, during a live stream, or just while switching scenes or launching....Chrome.

I tried to reinstall it, update my drivers, stop the game mode, run as administrator...still crashing 1 over 2 times.

(by the way : I tried to read what could be the possible reason from the log file, but I see no evidence there, besides some transition that won't launch, there's no even a line that shows that OBS has crashed in the log file :d)

I had to let 3 lives streaming go because of that. Could someone please help me?? Thanks !!

 

[FerretBomb]

Unfortunately that is not a Crashlog. You can upload one of those by opening OBS, going to the Help menu, Upload last Crashlog and post the link it gives you here. We should be able to tell more from that what is causing the crash.

 

[WBE]

OBS Log Analyzer shows some issues that might not directly lead to crashing, but should have your attention nevertheless.

Hardware-accelerated GPU Scheduler
The new Windows 10 Hardware-accelerated GPU scheduling ("HAGS") added with version 2004 is currently known to cause performance and capture issues with OBS, games and overlay tools. It's a new and experimental feature and we recommend disabling it via these instructions.

Mismatched Sample Rates
At least one of your audio devices has a sample rate that doesn't match the rest. This can result in audio drift over time or sound distortion. Check your audio devices in Windows settings (both Playback and Recording) and ensure the Default Format (under Advanced) is consistent. 48000 Hz is recommended.
VoiceMeeter Output (VB-Audio VoiceMeeter VAIO): 44100 Hz

 

[JokoPiano]

Unfortunately that is not a Crashlog. You can upload one of those by opening OBS, going to the Help menu, Upload last Crashlog and post the link it gives you here. We should be able to tell more from that what is causing the crash.

Here you go :), thanks !

OBS Log Analyzer shows some issues that might not directly lead to crashing, but should have your attention nevertheless.

Mismatched Sample Rates
At least one of your audio devices has a sample rate that doesn't match the rest. This can result in audio drift over time or sound distortion. Check your audio devices in Windows settings (both Playback and Recording) and ensure the Default Format (under Advanced) is consistent. 48000 Hz is recommended.
VoiceMeeter Output (VB-Audio VoiceMeeter VAIO): 44100 Hz

That's fun because everything is set on 48kHz : the physical in and out, Voicemeeter too...I just checked again. Strange..

 

[FerretBomb]

It's been a while since I've seen a d3d11.dll crash; if memory serves, that can be caused by an unstable overclock, or on some Ryzen-based systems that need a motherboard BIOS update to fix the stability problem due to a CPU microcode patch.

 

[JokoPiano]

Hi, some feedback of the case :)

I couldn't update the bios, every kind of way simply didn't work (too old computer/CPU?). So I reinstalled Win10 (full reinstall with hard drive formatting).
I made the mistake to install OBS with all the plugins and scenes, so it crashed again.

Finally, I reinstalled OBS and try step by step activation of the plugins, and stopped at the most useful ones, kinda minimal set up so I can stream without being expelled after 20 minutes.

It worked.

Conclusion : in my opinion the CPU is kinda instable, even without overclocking, so when too much plugins require too much workload, it crashes. I will reactivate the plugins once I get a new computer :)

Thanks for your help.

By the way, I haven't answered this part of your message WBE, sorry :

Hardware-accelerated GPU Scheduler
The new Windows 10 Hardware-accelerated GPU scheduling ("HAGS") added with version 2004 is currently known to cause performance and capture issues with OBS, games and overlay tools. It's a new and experimental feature and we recommend disabling it via these instructions.

>>I simply don't have this option on my Win10, it simply doesn't appear (family version??). Thanks anyway for the piece of advice :)

 

[Lawrence_SoCal]

>>I simply don't have this option on my Win10, it simply doesn't appear (family version??).

Different versions show different things in the GUI. But same OS, and settings stored in same place. So if you don't have a GUI option, I'd recommend researching if/how to directly manipulate via the Registry (showing proper care, of course, to not hose the entire OS in the process)