Question / Help OBS crash

slens

New Member
I tried to stream again after awhile. I have the latest version and when i want to start streaming (even preview), it's crashing.
this is the crash rapport:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 5421DFEB (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.657b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
084FF6F0 5421DFEB 0D5ECF38 0A8E11D8 0D5ECF38 0076E1F0 nvwgf2um.dll!0x5421dfeb
084FF71C 5426C382 0A8E11D8 00059678 6239D07C 138AEE08 nvwgf2um.dll!0x5426c382
084FF73C 54398044 0A8E11D8 007C839C 00059678 6239D07C nvwgf2um.dll!0x54398044
084FF7D0 54198C40 00000000 0A98A670 007670A0 0D640000 nvwgf2um.dll!0x54198c40
084FF800 54195CD9 0A8D1540 084FF858 5490D0DE 0A98A670 nvwgf2um.dll!0x54195cd9
084FF81C 54274185 0A98A670 831D35D9 00000000 0A8D1540 nvwgf2um.dll!0x54274185
084FF828 5490D0DE 00000000 084FF870 76AE338A 007670A0 nvwgf2um.dll!0x5490d0de
084FF860 5490D206 007670A0 084FF8B0 77509A02 007670A0 nvwgf2um.dll!0x5490d206
084FF86C 76AE338A 007670A0 7EB66F7D 00000000 00000000 kernel32.dll!0x76ae338a
084FF878 77509A02 5490D18A 007670A0 00000000 00000000 ntdll.dll!0x77509a02
084FF8B8 775099D5 5490D18A 007670A0 00000000 00000000 ntdll.dll!0x775099d5

A minidump was saved to C:\Users\stef\AppData\Roaming\OBS\crashDumps\OBSCrashDump2016-02-20_4.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

Ps. it's a laptop (nvidea - geforce GT 630m)

Hope someone can help me.
 

c3r1c3

Member
Every instance of that error that I can find in Google indicates that the drivers you're using are ancient (as in 3+ years old). Update your GPU drivers to the newest (both NVidia and Intel) and try again.
 

slens

New Member
Ye ty i can stream again now but i need to put aero off, + the game im streaming (runescape) is laggy. Maybe i need to buy a new pc XD
 

c3r1c3

Member
Well... that CPu isn't very good for compressing video in real-time. You might be able to use the QuickSync encoder option in OBS to (greatly) reduce the load on your CPU.
 
Top