Bug Report OBS Crash

Jack0r

Jack0r

The Helping Squad
hmm maybe try typing in your cmd prompt instead of ctrl+v
tasklist > tasklist.txt

and if that doesnt work:
tasklist > C:\Users\**John**\tasklist.txt
 
H

HomeWorld

Developer
Press winkey+r this will show , type cmd there and hit Ok
cmdr.png
(or click on Start button and type cmd)
Type tasklist >tasks.txt it will look like this
cmdrtask.png

Type tasks.txt , it should start notepad.
 
W

wh0isj0hngalt

New Member
Image Name PID Session Name Session# Mem Usage
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
System 4 Services 0 1,884 K
smss.exe 272 Services 0 140 K
csrss.exe 424 Services 0 2,136 K
wininit.exe 472 Services 0 256 K
csrss.exe 492 Console 1 9,016 K
services.exe 536 Services 0 6,248 K
winlogon.exe 564 Console 1 1,712 K
lsass.exe 592 Services 0 7,692 K
lsm.exe 600 Services 0 2,032 K
svchost.exe 700 Services 0 4,640 K
ATKFUSService.exe 760 Services 0 1,376 K
nvvsvc.exe 780 Services 0 2,808 K
nvSCPAPISvr.exe 804 Services 0 1,948 K
svchost.exe 856 Services 0 6,876 K
svchost.exe 948 Services 0 16,484 K
svchost.exe 996 Services 0 7,392 K
svchost.exe 116 Services 0 16,924 K
svchost.exe 312 Services 0 26,068 K
svchost.exe 1112 Services 0 10,864 K
spoolsv.exe 1364 Services 0 3,720 K
svchost.exe 1392 Services 0 16,540 K
NvXDSync.exe 1420 Console 1 10,024 K
nvvsvc.exe 1428 Console 1 4,040 K
armsvc.exe 1532 Services 0 288 K
ASDR.exe 1600 Services 0 892 K
BrowserProtect.exe 1644 Services 0 492 K
hamachi-2.exe 1736 Services 0 2,160 K
c2c_service.exe 1844 Services 0 2,720 K
svchost.exe 1992 Services 0 3,700 K
svchost.exe 2012 Services 0 234,944 K
ToolbarUpdater.exe 1144 Services 0 4,696 K
WLIDSVC.EXE 1136 Services 0 2,784 K
svchost.exe 2220 Services 0 10,020 K
SearchIndexer.exe 2356 Services 0 36,424 K
WLIDSVCM.EXE 2460 Services 0 208 K
taskhost.exe 2844 Console 1 8,104 K
dwm.exe 2932 Console 1 49,068 K
explorer.exe 2956 Console 1 78,724 K
BrowserProtect.exe 2996 Console 1 3,092 K
ATKFastUserSwitching.exe 2504 Console 1 1,184 K
RAVCpl64.exe 2912 Console 1 2,036 K
ipoint.exe 2796 Console 1 5,696 K
netsession_win.exe 544 Console 1 2,028 K
GamerOSD.exe 3268 Console 1 3,180 K
AdobeARM.exe 3284 Console 1 1,616 K
jusched.exe 3296 Console 1 520 K
hamachi-2-ui.exe 3304 Console 1 2,004 K
RzSynapse.exe 3368 Console 1 25,992 K
nvtray.exe 3428 Console 1 5,648 K
netsession_win.exe 3528 Console 1 7,588 K
wmpnetwk.exe 2832 Services 0 13,864 K
svchost.exe 4200 Services 0 10,972 K
daemonu.exe 5072 Services 0 1,900 K
dllhost.exe 4560 Services 0 1,576 K
svchost.exe 3888 Services 0 44,140 K
jucheck.exe 316 Console 1 5,488 K
chrome.exe 4536 Console 1 159,552 K
chrome.exe 4952 Console 1 182,232 K
chrome.exe 5340 Console 1 30,812 K
chrome.exe 5000 Console 1 42,392 K
chrome.exe 4720 Console 1 18,692 K
chrome.exe 4624 Console 1 5,132 K
chrome.exe 3996 Console 1 88,224 K
chrome.exe 1060 Console 1 232,824 K
chrome.exe 5620 Console 1 109,652 K
chrome.exe 6016 Console 1 91,996 K
notepad.exe 5108 Console 1 2,712 K
LOLRecorder.exe 5492 Console 1 84,568 K
PresentationFontCache.exe 2604 Services 0 364 K
taskeng.exe 4268 Services 0 5,472 K
Ventrilo.exe 352 Console 1 17,260 K
audiodg.exe 2424 Services 0 33,504 K
rads_user_kernel.exe 5420 Console 1 10,344 K
LoLLauncher.exe 4260 Console 1 31,684 K
LolClient.exe 5608 Console 1 419,784 K
chrome.exe 4336 Console 1 51,588 K
calc.exe 5272 Console 1 13,160 K
chrome.exe 2516 Console 1 88,268 K
chrome.exe 4440 Console 1 45,696 K
chrome.exe 5140 Console 1 110,836 K
chrome.exe 3200 Console 1 73,288 K
cmd.exe 6224 Console 1 2,980 K
conhost.exe 5960 Console 1 5,684 K
tasklist.exe 1080 Console 1 5,664 K
WmiPrvSE.exe 5352 Services 0 6,408 K
 
H

HomeWorld

Developer
That's exactly what I've suspected the moment I saw c:\progra~3\browse~1\261249~1.132\{c16c1~1\browse~1.dll which uses AppInit_DLL reg key to attach itself to each new process. And it's a pain in the ass to remove it.

Anyway I see you have GamerOSD running, can you close it and try again previewing in OBS ?
 
R

R1CH

Forum Admin
Developer
You should clean your PC of malware and viruses etc. OBS can't run reliably if your PC is compromised.
 
W

wh0isj0hngalt

New Member
not sure how to clean my pc anymore than i already have, i've run various diagnostics, only other thing i can think of is spending a dozen hours in my registry.
 
H

HomeWorld

Developer
Do this at your own risk, I'm not responsible if you break something.
In Computer management -> Services and Applications -> Services find Browser protect service , right click on it , select properties , select startup type: Disabled, apply, next click on Recovery tab and for First failure/Second failure/Subsequent failures select Take No Action, apply , ok.
Run command prompt (winkey+R cmd sau start button , type cmd) and in it type taskkill /f /im browserprotect.exe
Download and install FileAssassin from http://www.malwarebytes.org/products/fileassassin/ , run it.
Paste this c:\progra~3\browse~1\261249~1.132\{c16c1~1\browse~1.dll in the file location and make sure you select USE DELETE ON WINDOWS REBOOT FUNCTIONS. Click on execute button and reboot. Check if OBS still crashes.
PS: Also run Malwarebytes Antimalware again (quick scan is more than enough)
 
W

wh0isj0hngalt

New Member
Progression: When I attempted to preview stream with just League set as my only source, it crashed both league and OBS. Maybe that is relevant information.
 
H

HomeWorld

Developer
Go to c:\ProgramData\browserprotect and look for the folder that ends with 132 then find in that folder or its subfolders browserprotect.dll file, drag and drop it in fileassassin.
 
H

HomeWorld

Developer
Please post the crash log and tasklist again.

(ProgamData folder is a hidden folder, it won't show unless you configure explorer to show hidden folders too)
 
W

wh0isj0hngalt

New Member
I checked program data, No existing files found for browser protect



Log
17:50:34: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
17:50:34: -------------------------------
17:50:34: CPU Name: AMD FX(tm)-4100 Quad-Core Processor
17:50:34: CPU Speed: 3592MHz
17:50:34: Physical Memory: 4095MB Total, 4095MB Free
17:50:34: stepping id: 2, model 1, family 15, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 4, total cores 2
17:50:34: monitor 1: pos={0, 0}, size={1440, 900}
17:50:34: Windows Version: 6.1 Build 7601 S
17:50:34: Aero is Disabled
17:50:34: -------------------------------
17:50:34: OBS Modules:
17:50:34: Base Address Module
17:50:34: 013B0000 OBS.exe
17:50:34: 5D440000 OBSApi.dll
17:50:34: 5D640000 DShowPlugin.dll
17:50:34: 70E20000 GraphicsCapture.dll
17:50:34: 62F70000 NoiseGate.dll
17:50:34: ------------------------------------------
17:50:34: Adapter 1
17:50:34: Video Adapter: NVIDIA GeForce GT 520
17:50:34: Video Adapter Dedicated Video Memory: 1025966080
17:50:34: Video Adapter Shared System Memory: 3221106688
17:50:34: =====Stream Start: 2013-05-17, 17:50:34===============================================
17:50:34: Multithreaded optimizations: On
17:50:34: Base resolution: 1440x900
17:50:34: Output resolution: 1152x720
17:50:34: ------------------------------------------
17:50:34: Loading up D3D10...
17:50:34: Playback device Default
17:50:34: ------------------------------------------
17:50:34: Using desktop audio input: Speakers (Realtek High Definition Audio)
17:50:34: ------------------------------------------
17:50:34: Using auxilary audio input: Microphone (Realtek High Definition Audio)
17:50:34: ------------------------------------------
17:50:34: Audio Encoding: AAC
17:50:34: bitrate: 128
17:50:34: Using graphics capture
17:50:34: ------------------------------------------
17:50:34: Video Encoding: x264
17:50:34: fps: 30
17:50:34: width: 1152, height: 720
17:50:34: preset: veryfast
17:50:34: CBR: no
17:50:34: CFR: no
17:50:34: max bitrate: 557
17:50:34: buffer size: 334
17:50:34: quality: 6
17:50:34: ------------------------------------------

Crash
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 0055F40C (<unknown>)
OBS version: Open Broadcaster Software v0.522b
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0F8CF42C 0055F40C 76241194 00000584 00000001 B0A22A41 <unknown>!0x55f40c
0F8CF470 75F614D0 00000584 00000001 B0A22A41 0F8CF4D0 kernelbase.dll!0x75f614d0
0F8CF474 76241194 03DFB84C 00000001 0F8CF4B0 00000000 kernel32.dll!0x76241194
0F8CF488 60591D0C 0055F40C 00000001 0F8CF4F0 00000000 d3d11.dll!0x60591d0c
0F8CF4D8 0006C884 00000000 00000000 00000000 03BC811D obs.exe!D3D10System::ResizeView+0x24
0F8CF500 0008601B 762433AA 00000000 0F8CF9FC 76FC9EF2 obs.exe!OBS::MainCaptureLoop+0x76b
0F8CF9B4 00084EE5 00000000 0F8CF9FC 76FC9EF2 00000000 obs.exe!OBS::MainCaptureThread+0x5
0F8CF9B8 762433AA 00000000 7ACBB091 00000000 00000000 kernel32.dll!0x762433aa
0F8CF9C4 76FC9EF2 00084EE0 00000000 00000000 00000000 ntdll.dll!0x76fc9ef2
0F8CFA04 76FC9EC5 00084EE0 00000000 00000000 00000000 ntdll.dll!0x76fc9ec5

A minidump was saved to C:\Users\John Galt\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-05-18_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 
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