Question / Help OBS Camera Footage Freezing using Blackmagic

[cces]

Hello Guys,

I just stared using OBS with the Blackmagic ATEM, and the footage going from the Blackmagic to OBS freezes after a while. Everything else work perfectly fine. On the Blackmagic ATEM screen the footage keeps going as normal. I am not sure what is happening.

Camera Setup:
Camer (1-8) --> Blackmagic ATEM --> Blackmagic DeckLink ---> OBS

PC Specs:
CPU: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz
GPU: GTX 1060 6GB
Capture Card: Blackmagic DeckLink Mini Recorder 4k Audio

Log:
20:12:48.801: CPU Name: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz
20:12:48.801: CPU Speed: 3696MHz
20:12:48.802: Physical Cores: 6, Logical Cores: 6
20:12:48.802: Physical Memory: 16318MB Total, 12954MB Free
20:12:48.802: Windows Version: 10.0 Build 17134 (revision: 471; 64-bit)
20:12:48.802: Running as administrator: false
20:12:48.802: Aero is Enabled (Aero is always on for windows 8 and above)
20:12:48.803: Windows 10 Gaming Features:
20:12:48.803: Game DVR: On
20:12:48.818: Sec. Software Status:
20:12:48.820: Windows Defender Antivirus: enabled (AV)
20:12:48.820: Windows Firewall: enabled (FW)
20:12:48.821: Windows Defender Antivirus: enabled (ASW)
20:12:48.821: Browser Hardware Acceleration: true
20:12:48.839: Portable mode: false
20:12:48.938: OBS 22.0.2 (64-bit, windows)
20:12:48.938: ---------------------------------
20:12:48.940: ---------------------------------
20:12:48.940: audio settings reset:
20:12:48.940: samples per sec: 44100
20:12:48.940: speakers: 2
20:12:48.945: ---------------------------------
20:12:48.945: Initializing D3D11...
20:12:48.945: Available Video Adapters:
20:12:48.967: Adapter 1: NVIDIA GeForce GTX 1060 6GB
20:12:48.967: Dedicated VRAM: 2051014656
20:12:48.967: Shared VRAM: 4260579328
20:12:48.967: output 1: pos={0, 0}, size={1920, 1080}, attached=true
20:12:48.977: Loading up D3D11 on adapter NVIDIA GeForce GTX 1060 6GB (0)
20:12:49.247: D3D11 loaded successfully, feature level used: 45056
20:12:49.971: ---------------------------------
20:12:49.971: video settings reset:
20:12:49.971: base resolution: 1920x1080
20:12:49.971: output resolution: 1280x720
20:12:49.971: downscale filter: Lanczos
20:12:49.971: fps: 30/1
20:12:49.971: format: RGBA
20:12:49.971: YUV mode: None
20:12:49.971: GPU conversion not available for format: 6
20:12:49.976: Audio monitoring device:
20:12:49.976: name: Default
20:12:49.976: id: default
20:12:49.977: ---------------------------------
20:12:49.982: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
20:12:49.991: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
20:12:50.185: [AMF] AMF Test failed due to one or more errors.
20:12:50.185: Failed to initialize module 'enc-amf.dll'
20:12:50.255: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
20:12:50.257: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
20:12:50.257: (127)
20:12:50.257: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
20:12:50.278: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
20:12:50.283: [obs-browser]: Version 2.1.5
20:12:50.296: NVENC supported
20:12:50.625: VLC found, VLC video source enabled
20:12:50.711: ---------------------------------
20:12:50.711: Loaded Modules:
20:12:50.711: win-wasapi.dll
20:12:50.711: win-mf.dll
20:12:50.711: win-ivcam.dll
20:12:50.711: win-dshow.dll
20:12:50.711: win-decklink.dll
20:12:50.711: win-capture.dll
20:12:50.711: vlc-video.dll
20:12:50.711: text-freetype2.dll
20:12:50.711: rtmp-services.dll
20:12:50.712: obs-x264.dll
20:12:50.712: obs-vst.dll
20:12:50.712: obs-transitions.dll
20:12:50.712: obs-text.dll
20:12:50.712: obs-qsv11.dll
20:12:50.712: obs-outputs.dll
20:12:50.712: obs-filters.dll
20:12:50.712: obs-ffmpeg.dll
20:12:50.712: obs-browser.dll
20:12:50.712: image-source.dll
20:12:50.712: frontend-tools.dll
20:12:50.712: enc-amf.dll
20:12:50.712: coreaudio-encoder.dll
20:12:50.712: ---------------------------------
20:12:50.712: ==== Startup complete ===============================================
20:12:50.718: Switched to Preview/Program mode
20:12:50.718: ------------------------------------------------
20:12:50.720: All scene data cleared
20:12:50.720: ------------------------------------------------
20:12:50.776: WASAPI: Device 'BenQ GW2780 (NVIDIA High Definition Audio)' initialized
20:12:50.825: Blackmagic Device: Starting capture...
20:12:50.834: Switched to scene 'Camera'
20:12:50.836: ------------------------------------------------
20:12:50.836: Loaded scenes:
20:12:50.836: - scene 'Staring Soon':
20:12:50.836: - source: 'Stating Soon' (image_source)
20:12:50.836: - scene 'Camera':
20:12:50.836: - source: 'Blackmagic Device' (decklink-input)
20:12:50.836: - source: 'Image' (image_source)
20:12:50.836: - scene 'Scene 2':
20:12:50.836: - source: 'Display Capture' (monitor_capture)
20:12:50.836: - scene 'Test':
20:12:50.836: ------------------------------------------------
20:12:50.939: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
20:12:51.028: CalculateFileHash: Failed to open file 'C:\Users\ccest\AppData\Roaming\obs-studio\updates\whatsnew.json':
20:12:51.031: adding 46 milliseconds of audio buffering, total audio buffering is now 92 milliseconds
20:12:51.173: adding 23 milliseconds of audio buffering, total audio buffering is now 116 milliseconds
20:12:52.622: adding 23 milliseconds of audio buffering, total audio buffering is now 139 milliseconds
20:12:54.755: adding 23 milliseconds of audio buffering, total audio buffering is now 162 milliseconds
20:12:58.757: ---------------------------------
20:12:58.757: [x264 encoder: 'recording_h264'] preset: veryfast
20:12:58.757: [x264 encoder: 'recording_h264'] settings:
20:12:58.757: rate_control: CBR
20:12:58.757: bitrate: 2000
20:12:58.757: buffer size: 2000
20:12:58.757: crf: 0
20:12:58.757: fps_num: 30
20:12:58.757: fps_den: 1
20:12:58.757: width: 1280
20:12:58.757: height: 720
20:12:58.757: keyint: 250
20:12:58.757:
20:12:58.762: ---------------------------------
20:12:58.780: [FFmpeg aac encoder: 'Track1'] bitrate: 160, channels: 2, channel_layout: 3
20:12:58.780:
20:12:58.840: ==== Recording Start ===============================================
20:12:58.840: [ffmpeg muxer: 'adv_file_output'] Writing file 'C:/Users/ccest/Videos/2018-12-20 20-12-58.mov'...
20:14:21.660: adding 23 milliseconds of audio buffering, total audio buffering is now 185 milliseconds
20:14:22.691: adding 23 milliseconds of audio buffering, total audio buffering is now 208 milliseconds

Thank You!

 

[cces]

17:49:37.958: CPU Name: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz
17:49:37.958: CPU Speed: 3696MHz
17:49:37.958: Physical Cores: 6, Logical Cores: 6
17:49:37.958: Physical Memory: 16318MB Total, 13717MB Free
17:49:37.959: Windows Version: 10.0 Build 17134 (revision: 472; 64-bit)
17:49:37.959: Running as administrator: false
17:49:37.959: Aero is Enabled (Aero is always on for windows 8 and above)
17:49:37.959: Windows 10 Gaming Features:
17:49:37.959: Game DVR: On
17:49:37.966: Sec. Software Status:
17:49:37.967: Windows Defender Antivirus: enabled (AV)
17:49:37.968: Windows Firewall: enabled (FW)
17:49:37.969: Windows Defender Antivirus: enabled (ASW)
17:49:37.969: Browser Hardware Acceleration: true
17:49:37.969: Portable mode: false
17:49:38.058: OBS 22.0.2 (64-bit, windows)
17:49:38.058: ---------------------------------
17:49:38.112: ---------------------------------
17:49:38.112: audio settings reset:
17:49:38.112: samples per sec: 44100
17:49:38.112: speakers: 2
17:49:38.115: ---------------------------------
17:49:38.115: Initializing D3D11...
17:49:38.115: Available Video Adapters:
17:49:38.119: Adapter 1: NVIDIA GeForce GTX 1060 6GB
17:49:38.120: Dedicated VRAM: 2051014656
17:49:38.120: Shared VRAM: 4260579328
17:49:38.120: output 1: pos={0, 0}, size={1920, 1080}, attached=true
17:49:38.130: Loading up D3D11 on adapter NVIDIA GeForce GTX 1060 6GB (0)
17:49:38.389: D3D11 loaded successfully, feature level used: 45056
17:49:39.128: ---------------------------------
17:49:39.128: video settings reset:
17:49:39.128: base resolution: 1920x1080
17:49:39.128: output resolution: 1280x720
17:49:39.128: downscale filter: Bicubic
17:49:39.128: fps: 30/1
17:49:39.128: format: RGBA
17:49:39.128: YUV mode: None
17:49:39.129: GPU conversion not available for format: 6
17:49:39.143: Audio monitoring device:
17:49:39.143: name: Default
17:49:39.143: id: default
17:49:39.144: ---------------------------------
17:49:39.149: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
17:49:39.179: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
17:49:39.335: [AMF] AMF Test failed due to one or more errors.
17:49:39.335: Failed to initialize module 'enc-amf.dll'
17:49:39.401: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
17:49:39.403: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
17:49:39.403: (127)
17:49:39.403: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
17:49:39.406: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
17:49:39.430: [obs-browser]: Version 2.1.5
17:49:39.443: NVENC supported
17:49:39.780: VLC found, VLC video source enabled
17:49:39.866: ---------------------------------
17:49:39.866: Loaded Modules:
17:49:39.866: win-wasapi.dll
17:49:39.866: win-mf.dll
17:49:39.866: win-ivcam.dll
17:49:39.866: win-dshow.dll
17:49:39.866: win-decklink.dll
17:49:39.866: win-capture.dll
17:49:39.866: vlc-video.dll
17:49:39.866: text-freetype2.dll
17:49:39.866: rtmp-services.dll
17:49:39.867: obs-x264.dll
17:49:39.867: obs-vst.dll
17:49:39.867: obs-transitions.dll
17:49:39.867: obs-text.dll
17:49:39.867: obs-qsv11.dll
17:49:39.867: obs-outputs.dll
17:49:39.867: obs-filters.dll
17:49:39.867: obs-ffmpeg.dll
17:49:39.867: obs-browser.dll
17:49:39.867: image-source.dll
17:49:39.867: frontend-tools.dll
17:49:39.867: enc-amf.dll
17:49:39.867: coreaudio-encoder.dll
17:49:39.867: ---------------------------------
17:49:39.867: ==== Startup complete ===============================================
17:49:39.875: Switched to Preview/Program mode
17:49:39.875: ------------------------------------------------
17:49:39.877: All scene data cleared
17:49:39.877: ------------------------------------------------
17:49:39.935: WASAPI: Device 'BenQ GW2780 (NVIDIA High Definition Audio)' initialized
17:49:40.007: Blackmagic Device: Starting capture...
17:49:40.017: Switched to scene 'Camera'
17:49:40.018: ------------------------------------------------
17:49:40.019: Loaded scenes:
17:49:40.019: - scene 'Staring Soon':
17:49:40.019: - source: 'Stating Soon' (image_source)
17:49:40.019: - scene 'Camera':
17:49:40.019: - source: 'Image' (image_source)
17:49:40.019: - source: 'Blackmagic Device' (decklink-input)
17:49:40.019: - scene 'Scene 2':
17:49:40.019: - source: 'Display Capture' (monitor_capture)
17:49:40.019: - scene 'Test':
17:49:40.019: ------------------------------------------------
17:49:40.111: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
17:49:40.184: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds
17:49:40.188: CalculateFileHash: Failed to open file 'C:\Users\ccest\AppData\Roaming\obs-studio\updates\whatsnew.json':
17:49:40.253: adding 23 milliseconds of audio buffering, total audio buffering is now 92 milliseconds
17:49:40.299: adding 23 milliseconds of audio buffering, total audio buffering is now 116 milliseconds
17:49:40.345: adding 23 milliseconds of audio buffering, total audio buffering is now 139 milliseconds
17:50:42.273: adding 46 milliseconds of audio buffering, total audio buffering is now 185 milliseconds
17:51:54.224: adding 23 milliseconds of audio buffering, total audio buffering is now 208 milliseconds
18:01:59.601: ==== Shutting down ==================================================
18:01:59.626: Switched to scene '(null)'
18:01:59.647: Blackmagic Device: Stopping capture of 'DeckLink Mini Recorder 4K'...
18:02:00.670: WASAPI: Device 'BenQ GW2780 (NVIDIA High Definition Audio)' Terminated
18:02:00.688: All scene data cleared
18:02:00.707: ------------------------------------------------
18:02:00.816: Freeing OBS context data
18:02:00.902: [Scripting] Total detached callbacks: 0
18:02:00.960: == Profiler Results =============================
18:02:00.960: run_program_init: 3721.63 ms
18:02:00.960: ┣OBSApp::AppInit: 91.764 ms
18:02:00.960: ┃ ┗OBSApp::InitLocale: 3.969 ms
18:02:00.960: ┗OBSApp::OBSInit: 3557.68 ms
18:02:00.960: ┣obs_startup: 30.586 ms
18:02:00.961: ┗OBSBasic::OBSInit: 2077.17 ms
18:02:00.961: ┣OBSBasic::InitBasicConfig: 2.162 ms
18:02:00.961: ┣OBSBasic::ResetAudio: 0.397 ms
18:02:00.961: ┣OBSBasic::ResetVideo: 1030.38 ms
18:02:00.961: ┣OBSBasic::InitOBSCallbacks: 0.005 ms
18:02:00.961: ┣OBSBasic::InitHotkeys: 0.031 ms
18:02:00.961: ┣obs_load_all_modules: 721.778 ms
18:02:00.961: ┃ ┣obs_init_module(coreaudio-encoder.dll): 25.224 ms
18:02:00.961: ┃ ┣obs_init_module(enc-amf.dll): 150.336 ms
18:02:00.961: ┃ ┣obs_init_module(frontend-tools.dll): 24.717 ms
18:02:00.961: ┃ ┣obs_init_module(image-source.dll): 0.003 ms
18:02:00.961: ┃ ┣obs_init_module(obs-browser.dll): 0.572 ms
18:02:00.961: ┃ ┣obs_init_module(obs-ffmpeg.dll): 2.554 ms
18:02:00.961: ┃ ┃ ┗nvenc_check: 2.451 ms
18:02:00.961: ┃ ┣obs_init_module(obs-filters.dll): 0.008 ms
18:02:00.961: ┃ ┣obs_init_module(obs-outputs.dll): 0.005 ms
18:02:00.961: ┃ ┣obs_init_module(obs-qsv11.dll): 216.694 ms
18:02:00.961: ┃ ┣obs_init_module(obs-text.dll): 0.645 ms
18:02:00.962: ┃ ┣obs_init_module(obs-transitions.dll): 0.004 ms
18:02:00.962: ┃ ┣obs_init_module(obs-vst.dll): 0.001 ms
18:02:00.962: ┃ ┣obs_init_module(obs-x264.dll): 0 ms
18:02:00.962: ┃ ┣obs_init_module(rtmp-services.dll): 4.21 ms
18:02:00.962: ┃ ┣obs_init_module(text-freetype2.dll): 0.32 ms
18:02:00.962: ┃ ┣obs_init_module(vlc-video.dll): 4.914 ms
18:02:00.962: ┃ ┣obs_init_module(win-capture.dll): 0.339 ms
18:02:00.962: ┃ ┣obs_init_module(win-decklink.dll): 12.064 ms
18:02:00.962: ┃ ┣obs_init_module(win-dshow.dll): 2.605 ms
18:02:00.962: ┃ ┣obs_init_module(win-ivcam.dll): 0.002 ms
18:02:00.962: ┃ ┣obs_init_module(win-mf.dll): 0 ms
18:02:00.962: ┃ ┣obs_init_module(win-wasapi.dll): 0.005 ms
18:02:00.962: ┃ ┗reset_win32_symbol_paths: 0.061 ms
18:02:00.962: ┣OBSBasic::ResetOutputs: 2.053 ms
18:02:00.962: ┣OBSBasic::CreateHotkeys: 0.022 ms
18:02:00.963: ┣OBSBasic::InitService: 2.603 ms
18:02:00.963: ┣OBSBasic::InitPrimitives: 0.769 ms
18:02:00.963: ┗OBSBasic::Load: 146.131 ms
18:02:00.963: obs_hotkey_thread(25 ms): min=0.002 ms, median=0.003 ms, max=19.807 ms, 99th percentile=0.184 ms, 100% below 25 ms
18:02:00.963: audio_thread(Audio): min=0 ms, median=0.012 ms, max=4.771 ms, 99th percentile=0.042 ms
18:02:00.963: obs_graphics_thread(33.3333 ms): min=0.101 ms, median=1.245 ms, max=76.552 ms, 99th percentile=19.956 ms, 99.991% below 33.333 ms
18:02:00.963: ┣tick_sources: min=0.001 ms, median=0.007 ms, max=73.578 ms, 99th percentile=1.677 ms
18:02:00.963: ┣output_frame: min=0.09 ms, median=0.155 ms, max=21.855 ms, 99th percentile=18.148 ms
18:02:00.963: ┃ ┗gs_context(video->graphics): min=0.09 ms, median=0.155 ms, max=21.854 ms, 99th percentile=18.147 ms
18:02:00.963: ┃ ┣render_video: min=0.004 ms, median=0.02 ms, max=19.736 ms, 99th percentile=0.441 ms
18:02:00.963: ┃ ┃ ┗render_main_texture: min=0.002 ms, median=0.018 ms, max=19.734 ms, 99th percentile=0.436 ms
18:02:00.963: ┃ ┗gs_flush: min=0.08 ms, median=0.13 ms, max=21.832 ms, 99th percentile=18.101 ms
18:02:00.963: ┗render_displays: min=0 ms, median=1.015 ms, max=35.272 ms, 99th percentile=18.964 ms
18:02:00.963: =================================================
18:02:00.963: == Profiler Time Between Calls ==================
18:02:00.963: obs_hotkey_thread(25 ms): min=25.005 ms, median=25.931 ms, max=45.708 ms, 0.342765% within ±2% of 25 ms (0% lower, 99.6572% higher)
18:02:00.963: obs_graphics_thread(33.3333 ms): min=23.444 ms, median=33.333 ms, max=76.555 ms, 99.973% within ±2% of 33.333 ms (0.0134844% lower, 0.0134844% higher)
18:02:00.964: =================================================
18:02:01.052: Number of memory leaks: 0

 

[ando_rei]

Hello!

Have you solved your problem?

 

[Raymond Reise]

I Experienced this problem too, last sunday with my brand new atem mini, I was using a sony a73 going throgh an HDMI cable extender via Ethernet cable, 20 mts aproximately, this config has not given me problems before but when ussing the atem mini it did freeze the video (about 4 times in my 2 hours program recording at a venue) and also stoped the audio , wich was going to my obs via a different source (a mixer via USB).
I was thinking this could be due to the extreme heat we were experiencing at the venue since it was on the open here in one of the hottest cities in Mexico, but my sony camera did not experienced overheating which was my biggest concern, also my pc did not overheated either since I placed a big fan to keep us cool enough.

So I´m struggling to pin pont what was the real cause of this interruptions which where only remediated when disabling and enabling the atem from my video source right in obs, after that, the video feed and the audio (from my mixer) also came back.

Anyone here to share some knowledge?? Thanks guys!

I´m going to post this on it´s own post so I´m not sure if it´s wrong but I need help.