Question / Help OBS Audio Problems

Remle

New Member
Today my OBS recordings started having audio problems. No matter how low or high the audio (of the game) is I can hear like a metallic echo sound and gets choppy. I'm using an Elgato HD60 Pro to record my Nintendo Switch. Been searching online for a fix but I have no luck.

Example of the audio: https://www.youtube.com/watch?v=XFmCfCTHu3s (at the beginning and around 0:09 to 00:12.)
Log url: https://obsproject.com/logs/0vDWMNyZKhLrD12v

Code:
22:53:47.223: CoInitializeEx succeeded: 0x00000001
22:53:47.223: CPU Name: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
22:53:47.223: CPU Speed: 3696MHz
22:53:47.223: Physical Cores: 6, Logical Cores: 12
22:53:47.223: Physical Memory: 32696MB Total, 26883MB Free
22:53:47.223: Windows Version: 10.0 Build 18363 (release: 1909; revision: 815; 64-bit)
22:53:47.223: Running as administrator: false
22:53:47.223: Aero is Enabled (Aero is always on for windows 8 and above)
22:53:47.224: Windows 10 Gaming Features:
22:53:47.224:     Game Bar: On
22:53:47.224:     Game DVR: On
22:53:47.224:     Game DVR Background Recording: Off
22:53:47.224:     Game Mode: Off
22:53:47.225: Sec. Software Status:
22:53:47.226:     Windows Defender Antivirus: enabled (AV)
22:53:47.226:     Windows Firewall: enabled (FW)
22:53:47.226: Current Date/Time: 2020-05-09, 22:53:47
22:53:47.226: Browser Hardware Acceleration: true
22:53:47.226: Portable mode: false
22:53:47.532: OBS 25.0.8 (64-bit, windows)
22:53:47.532: ---------------------------------
22:53:47.550: ---------------------------------
22:53:47.550: audio settings reset:
22:53:47.550:     samples per sec: 48000
22:53:47.550:     speakers:        2
22:53:47.550: ---------------------------------
22:53:47.550: Initializing D3D11...
22:53:47.550: Available Video Adapters:
22:53:47.554:     Adapter 0: NVIDIA GeForce RTX 2070 SUPER
22:53:47.554:       Dedicated VRAM: 4105175040
22:53:47.554:       Shared VRAM:    4257447936
22:53:47.554:       PCI ID:         10de:1e84
22:53:47.554:       Driver Version: 26.21.14.4587
22:53:47.554:       output 0: pos={0, 0}, size={1920, 1080}, attached=true, refresh=144, name=VG248
22:53:47.556: Loading up D3D11 on adapter NVIDIA GeForce RTX 2070 SUPER (0)
22:53:47.602: D3D11 loaded successfully, feature level used: b000
22:53:47.602: DXGI increase maximum frame latency success
22:53:47.602: D3D11 GPU priority setup failed (not admin?)
22:53:47.960: ---------------------------------
22:53:47.960: video settings reset:
22:53:47.960:     base resolution:   1920x1080
22:53:47.960:     output resolution: 1920x1080
22:53:47.960:     downscale filter:  Lanczos
22:53:47.960:     fps:               60/1
22:53:47.960:     format:            NV12
22:53:47.960:     YUV mode:          601/Partial
22:53:47.960: NV12 texture support enabled
22:53:47.961: Audio monitoring device:
22:53:47.961:     name: Default
22:53:47.961:     id: default
22:53:47.961: ---------------------------------
22:53:47.963: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
22:53:47.964: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
22:53:47.993: [AMF] Unable to load 'amfrt64.dll', error code 126.
22:53:47.995: [AMF] AMF Test failed due to one or more errors.
22:53:47.995: Failed to initialize module 'enc-amf.dll'
22:53:48.011: [obs-browser]: Version 2.8.6
22:53:48.014: NVENC supported
22:53:48.077: VLC found, VLC video source enabled
22:53:48.080: A DeckLink iterator could not be created.  The DeckLink drivers may not be installed
22:53:48.081: No blackmagic support
22:53:48.084: ---------------------------------
22:53:48.084:   Loaded Modules:
22:53:48.084:     win-wasapi.dll
22:53:48.084:     win-mf.dll
22:53:48.084:     win-ivcam.dll
22:53:48.084:     win-dshow.dll
22:53:48.084:     win-decklink.dll
22:53:48.084:     win-capture.dll
22:53:48.084:     vlc-video.dll
22:53:48.084:     text-freetype2.dll
22:53:48.084:     rtmp-services.dll
22:53:48.084:     obs-x264.dll
22:53:48.084:     obs-vst.dll
22:53:48.084:     obs-transitions.dll
22:53:48.084:     obs-text.dll
22:53:48.084:     obs-qsv11.dll
22:53:48.084:     obs-outputs.dll
22:53:48.084:     obs-filters.dll
22:53:48.084:     obs-ffmpeg.dll
22:53:48.084:     obs-browser.dll
22:53:48.084:     image-source.dll
22:53:48.084:     frontend-tools.dll
22:53:48.084:     enc-amf.dll
22:53:48.084:     decklink-ouput-ui.dll
22:53:48.084:     coreaudio-encoder.dll
22:53:48.084: ---------------------------------
22:53:48.084: ==== Startup complete ===============================================
22:53:48.087: All scene data cleared
22:53:48.087: ------------------------------------------------
22:53:48.116: WASAPI: Device 'Headphones (UA | JBL Train Stereo)' [44100 Hz] initialized
22:53:48.116: [Loaded global audio device]: 'Desktop Audio'
22:53:48.128: WASAPI: Device 'Headphones (UA | JBL Train Stereo)' [44100 Hz] initialized
22:53:48.128: [Loaded global audio device]: 'VLC Music'
22:53:48.145: WASAPI: Device 'Microphone (NVIDIA RTX Voice)' [48000 Hz] initialized
22:53:48.145: [Loaded global audio device]: 'Mic/Aux'
22:53:48.146: [window-capture: 'Window Capture'] update settings:
22:53:48.146:     executable: NintendoSpy.exe
22:53:48.178: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Mic/Aux)
22:53:48.178:
22:53:48.740: Switched to scene 'Elgato Capture'
22:53:48.740: ------------------------------------------------
22:53:48.740: Loaded scenes:
22:53:48.740: - scene 'Elgato Capture':
22:53:48.740:     - source: 'Elgato HD60 Pro' (dshow_input)
22:53:48.740: - scene 'Smash Melee':
22:53:48.740:     - source: 'Dolphin' (game_capture)
22:53:48.740:     - source: 'Layout' (image_source)
22:53:48.740:     - source: 'Webcam' (dshow_input)
22:53:48.740:     - source: 'Window Capture' (window_capture)
22:53:48.740:         - filter: 'Chroma Key' (chroma_key_filter)
22:53:48.740: - scene 'PC Gaming':
22:53:48.740:     - source: 'Game Capture' (game_capture)
22:53:48.740: ------------------------------------------------
22:53:49.204: ---------------------------------
22:53:49.204: [DShow Device: 'Webcam'] settings updated:
22:53:49.204:     video device: Logitech HD Webcam C270
22:53:49.204:     video path: \\?\usb#vid_046d&pid_0825&mi_00#6&36e5dab4&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083}
22:53:49.204:     resolution: 640x480
22:53:49.204:     flip: 0
22:53:49.204:     fps: 30.00 (interval: 333333)
22:53:49.204:     format: I420
22:53:49.373: ---------------------------------
22:53:49.373: [DShow Device: 'Elgato HD60 Pro'] settings updated:
22:53:49.373:     video device: Elgato Game Capture HD
22:53:49.373:     video path: __elgato
22:53:49.373:     resolution: 1920x1080
22:53:49.373:     flip: 0
22:53:49.373:     fps: 60.00 (interval: 166666)
22:53:49.373:     format: UYVY
22:53:49.373:     using video device audio: yes
22:53:49.373:     sample rate: 48000
22:53:49.373:     channels: 2
22:53:49.373:     audio type: Capture
22:56:50.542: Settings changed (outputs)
22:56:50.542: ------------------------------------------------
 

FerretBomb

Active Member
We'd need a logfile from a streaming or recording session to tell more, preferably just as a URL through the Help menu's 'upload log file' feature.

Immediately noticeable is that half your devices are on 48kHz sampling, and the other half are on 44.1kHz which can cause problems.
Past that, we'll need a log from a session at least 30 seconds in length where the issue was happening to be able to tell more.
 

Remle

New Member
We'd need a logfile from a streaming or recording session to tell more, preferably just as a URL through the Help menu's 'upload log file' feature.

Immediately noticeable is that half your devices are on 48kHz sampling, and the other half are on 44.1kHz which can cause problems.
Past that, we'll need a log from a session at least 30 seconds in length where the issue was happening to be able to tell more.
So do I click on "Upload Current Log File" while doing a recording? Also, how do I change all my devices to the same audio sampling?
 

Remle

New Member
LOG file: https://obsproject.com/logs/HS7mSluruUl4IrEu
Video URL: https://youtu.be/ps2QkilIylo
Also the JBL headphones wont change to 48hz, using the onboard audio that supports 48hz I can still hear the crackling and 'metallic' echo.

Code:
19:23:11.836: CoInitializeEx succeeded: 0x00000001
19:23:11.837: CPU Name: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
19:23:11.837: CPU Speed: 3696MHz
19:23:11.837: Physical Cores: 6, Logical Cores: 12
19:23:11.837: Physical Memory: 32696MB Total, 26251MB Free
19:23:11.837: Windows Version: 10.0 Build 18363 (release: 1909; revision: 815; 64-bit)
19:23:11.837: Running as administrator: true
19:23:11.837: Aero is Enabled (Aero is always on for windows 8 and above)
19:23:11.837: Windows 10 Gaming Features:
19:23:11.837:     Game Bar: On
19:23:11.837:     Game DVR: On
19:23:11.837:     Game DVR Background Recording: Off
19:23:11.837:     Game Mode: Off
19:23:11.838: Sec. Software Status:
19:23:11.838:     Windows Defender Antivirus: enabled (AV)
19:23:11.838:     Windows Firewall: enabled (FW)
19:23:11.839: Current Date/Time: 2020-05-10, 19:23:11
19:23:11.839: Browser Hardware Acceleration: true
19:23:11.839: Portable mode: false
19:23:12.105: OBS 25.0.8 (64-bit, windows)
19:23:12.105: ---------------------------------
19:23:12.116: ---------------------------------
19:23:12.116: audio settings reset:
19:23:12.116:     samples per sec: 48000
19:23:12.116:     speakers:        2
19:23:12.116: ---------------------------------
19:23:12.116: Initializing D3D11...
19:23:12.116: Available Video Adapters:
19:23:12.118:     Adapter 0: NVIDIA GeForce RTX 2070 SUPER
19:23:12.118:       Dedicated VRAM: 4105175040
19:23:12.118:       Shared VRAM:    4257447936
19:23:12.118:       PCI ID:         10de:1e84
19:23:12.118:       Driver Version: 26.21.14.4587
19:23:12.118:       output 0: pos={0, 0}, size={1920, 1080}, attached=true, refresh=144, name=VG248
19:23:12.119: Loading up D3D11 on adapter NVIDIA GeForce RTX 2070 SUPER (0)
19:23:12.152: D3D11 loaded successfully, feature level used: b000
19:23:12.152: DXGI increase maximum frame latency success
19:23:12.152: D3D11 GPU priority setup success
19:23:12.476: ---------------------------------
19:23:12.476: video settings reset:
19:23:12.476:     base resolution:   1920x1080
19:23:12.476:     output resolution: 1920x1080
19:23:12.476:     downscale filter:  Lanczos
19:23:12.476:     fps:               60/1
19:23:12.476:     format:            NV12
19:23:12.476:     YUV mode:          601/Partial
19:23:12.476: NV12 texture support enabled
19:23:12.477: Audio monitoring device:
19:23:12.477:     name: Default
19:23:12.477:     id: default
19:23:12.477: ---------------------------------
19:23:12.478: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
19:23:12.479: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
19:23:12.498: [AMF] Unable to load 'amfrt64.dll', error code 126.
19:23:12.499: [AMF] AMF Test failed due to one or more errors.
19:23:12.499: Failed to initialize module 'enc-amf.dll'
19:23:12.511: [obs-browser]: Version 2.8.6
19:23:12.513: NVENC supported
19:23:12.559: VLC found, VLC video source enabled
19:23:12.563: A DeckLink iterator could not be created.  The DeckLink drivers may not be installed
19:23:12.564: No blackmagic support
19:23:12.566: ---------------------------------
19:23:12.566:   Loaded Modules:
19:23:12.566:     win-wasapi.dll
19:23:12.566:     win-mf.dll
19:23:12.566:     win-ivcam.dll
19:23:12.566:     win-dshow.dll
19:23:12.566:     win-decklink.dll
19:23:12.566:     win-capture.dll
19:23:12.566:     vlc-video.dll
19:23:12.566:     text-freetype2.dll
19:23:12.566:     rtmp-services.dll
19:23:12.566:     obs-x264.dll
19:23:12.566:     obs-vst.dll
19:23:12.566:     obs-transitions.dll
19:23:12.566:     obs-text.dll
19:23:12.566:     obs-qsv11.dll
19:23:12.566:     obs-outputs.dll
19:23:12.566:     obs-filters.dll
19:23:12.566:     obs-ffmpeg.dll
19:23:12.566:     obs-browser.dll
19:23:12.566:     image-source.dll
19:23:12.566:     frontend-tools.dll
19:23:12.566:     enc-amf.dll
19:23:12.566:     decklink-ouput-ui.dll
19:23:12.566:     coreaudio-encoder.dll
19:23:12.566: ---------------------------------
19:23:12.566: ==== Startup complete ===============================================
19:23:12.569: All scene data cleared
19:23:12.569: ------------------------------------------------
19:23:12.588: WASAPI: Device 'Headphones (UA | JBL Train Stereo)' [44100 Hz] initialized
19:23:12.588: [Loaded global audio device]: 'Desktop Audio'
19:23:12.632: adding 64 milliseconds of audio buffering, total audio buffering is now 64 milliseconds (source: Desktop Audio)
19:23:12.632:
19:23:13.037: Switched to scene 'Elgato Capture'
19:23:13.038: ------------------------------------------------
19:23:13.038: Loaded scenes:
19:23:13.038: - scene 'Elgato Capture':
19:23:13.038:     - source: 'Elgato' (dshow_input)
19:23:13.038:         - monitoring: monitor only
19:23:13.038: - scene 'PC Gaming':
19:23:13.038:     - source: 'Game Capture' (game_capture)
19:23:13.038: ------------------------------------------------
19:23:13.717: ---------------------------------
19:23:13.717: [DShow Device: 'Elgato'] settings updated:
19:23:13.717:     video device: Elgato Game Capture HD
19:23:13.717:     video path: __elgato
19:23:13.717:     resolution: 1920x1080
19:23:13.717:     flip: 0
19:23:13.717:     fps: 60.00 (interval: 166666)
19:23:13.717:     format: UYVY
19:23:13.718:     using video device audio: yes
19:23:13.718:     sample rate: 48000
19:23:13.718:     channels: 2
19:23:13.718:     audio type: Capture
19:24:21.007: [jim-nvenc: 'recording_h264'] settings:
19:24:21.007:     rate_control: CBR
19:24:21.007:     bitrate:      30000
19:24:21.007:     cqp:          14
19:24:21.007:     keyint:       120
19:24:21.007:     preset:       mq
19:24:21.007:     profile:      high
19:24:21.007:     width:        1920
19:24:21.007:     height:       1080
19:24:21.007:     2-pass:       true
19:24:21.007:     b-frames:     2
19:24:21.007:     lookahead:    false
19:24:21.007:     psycho_aq:    false
19:24:21.007:
19:24:21.020: ---------------------------------
19:24:21.020: [FFmpeg aac encoder: 'Track1'] bitrate: 320, channels: 2, channel_layout: 3
19:24:21.020:
19:24:21.039: ==== Recording Start ===============================================
19:24:21.039: [ffmpeg muxer: 'adv_file_output'] Writing file 'F:/Entertainment/OBS Captures/2020-05-10 19-24-20.mkv'...
19:24:46.937: [ffmpeg muxer: 'adv_file_output'] Output of file 'F:/Entertainment/OBS Captures/2020-05-10 19-24-20.mkv' stopped
19:24:46.937: Output 'adv_file_output': stopping
19:24:46.937: Output 'adv_file_output': Total frames output: 1544
19:24:46.937: Output 'adv_file_output': Total drawn frames: 1554
19:24:46.938: ==== Recording Stop ================================================
19:24:47.007: warning: 2 frames left in the queue on closing
19:25:55.356: [jim-nvenc: 'recording_h264'] settings:
19:25:55.356:     rate_control: CBR
19:25:55.356:     bitrate:      30000
19:25:55.356:     cqp:          14
19:25:55.356:     keyint:       120
19:25:55.356:     preset:       mq
19:25:55.356:     profile:      high
19:25:55.356:     width:        1920
19:25:55.356:     height:       1080
19:25:55.356:     2-pass:       true
19:25:55.356:     b-frames:     2
19:25:55.356:     lookahead:    false
19:25:55.356:     psycho_aq:    false
19:25:55.356:
19:31:50.624: [FFmpeg aac encoder: 'Track1'] bitrate: 320, channels: 2, channel_layout: 3
19:31:50.624:
19:31:50.630: ==== Recording Start ===============================================
19:31:50.630: [ffmpeg muxer: 'adv_file_output'] Writing file 'F:/Entertainment/OBS Captures/2020-05-10 19-31-50.mkv'...
19:32:04.911: [ffmpeg muxer: 'adv_file_output'] Output of file 'F:/Entertainment/OBS Captures/2020-05-10 19-31-50.mkv' stopped
19:32:04.911: Output 'adv_file_output': stopping
19:32:04.911: Output 'adv_file_output': Total frames output: 847
19:32:04.911: Output 'adv_file_output': Total drawn frames: 857
19:32:04.911: ==== Recording Stop ================================================
19:32:04.948: warning: 2 frames left in the queue on closing
19:32:56.963: WASAPI: Device 'Headphones (UA | JBL Train Stereo)' Terminated
19:32:57.077: WASAPI: Device 'Speakers (Realtek High Definition Audio)' [48000 Hz] initialized
19:33:04.458: User changed audio monitoring for source 'Elgato' to: none
19:33:08.459: User changed audio monitoring for source 'Elgato' to: monitor and output
19:33:29.868: [jim-nvenc: 'recording_h264'] settings:
19:33:29.868:     rate_control: CBR
19:33:29.868:     bitrate:      30000
19:33:29.868:     cqp:          14
19:33:29.868:     keyint:       120
19:33:29.868:     preset:       mq
19:33:29.868:     profile:      high
19:33:29.868:     width:        1920
19:33:29.868:     height:       1080
19:33:29.868:     2-pass:       true
19:33:29.868:     b-frames:     2
19:33:29.868:     lookahead:    false
19:33:29.868:     psycho_aq:    false
19:33:29.868:
19:35:55.585: [FFmpeg aac encoder: 'Track1'] bitrate: 320, channels: 2, channel_layout: 3
19:35:55.585:
19:35:55.590: ==== Recording Start ===============================================
19:35:55.590: [ffmpeg muxer: 'adv_file_output'] Writing file 'F:/Entertainment/OBS Captures/2020-05-10 19-35-55.mkv'...
19:36:08.017: [ffmpeg muxer: 'adv_file_output'] Output of file 'F:/Entertainment/OBS Captures/2020-05-10 19-35-55.mkv' stopped
19:36:08.017: Output 'adv_file_output': stopping
19:36:08.017: Output 'adv_file_output': Total frames output: 737
19:36:08.017: Output 'adv_file_output': Total drawn frames: 746
19:36:08.017: ==== Recording Stop ================================================
19:36:08.053: warning: 2 frames left in the queue on closing
19:36:35.143: [jim-nvenc: 'recording_h264'] settings:
19:36:35.143:     rate_control: CBR
19:36:35.143:     bitrate:      30000
19:36:35.143:     cqp:          14
19:36:35.143:     keyint:       120
19:36:35.143:     preset:       mq
19:36:35.143:     profile:      high
19:36:35.143:     width:        1920
19:36:35.143:     height:       1080
19:36:35.143:     2-pass:       true
19:36:35.143:     b-frames:     2
19:36:35.143:     lookahead:    false
19:36:35.143:     psycho_aq:    false
19:36:35.143:
19:36:35.159: ---------------------------------
19:36:35.159: [FFmpeg aac encoder: 'Track1'] bitrate: 320, channels: 2, channel_layout: 3
19:36:35.159:
19:36:35.164: ==== Recording Start ===============================================
19:36:35.164: [ffmpeg muxer: 'adv_file_output'] Writing file 'F:/Entertainment/OBS Captures/2020-05-10 19-36-35.mkv'...
19:36:56.590: [ffmpeg muxer: 'adv_file_output'] Output of file 'F:/Entertainment/OBS Captures/2020-05-10 19-36-35.mkv' stopped
19:36:56.590: Output 'adv_file_output': stopping
19:36:56.590: Output 'adv_file_output': Total frames output: 1276
19:36:56.590: Output 'adv_file_output': Total drawn frames: 1285
19:36:56.591: ==== Recording Stop ================================================
19:36:56.620: warning: 2 frames left in the queue on closing
 
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