Question / Help Numerous Errors

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DGDenzBrujah

New Member
QRcwI.jpg


Having Numerous Issues since last patch.

Game Capture Doesnt Work on Any Game I use (HearthStone, League Of Legends, Day-Z, MechWarrior Online)

Texture Map Failed Error (See Above)

When using Monitor as Source (Portions of screen Cut off even when Sizing Fit to Screen)
COMPARE BLACK AREA OF STREAM PREVIEW TO ACTUAL SCREENSHOT FOR REFERENCE

Comp Stats:
4th Gen i7 470MQ
NVdia GTX 770M - 3GB
WIn 8.1
1 TB HDD

FiOS 50mb Down / 35mb UP
10MS Ping To Closest Twitch Server (NYC)
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Could you post a log of this? I did change one thing with mobile GPU usage. and that was the ability to select the GPU in video settings (and actually have it work). Could you try it with the other GPU there? If it was on nvidia, try intel, or vise versa.
 
D

DGDenzBrujah

New Member
Code: 
21:10:12: Open Broadcaster Software v0.60b - 32bit (´・ω・｀)
21:10:12: -------------------------------
21:10:12: CPU Name: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
21:10:12: CPU Speed: 2394MHz
21:10:12: Physical Memory:  4095MB Total, 4095MB Free
21:10:12: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
21:10:12: monitor 1: pos={0, 0}, size={1920, 1080}
21:10:12: Windows Version: 6.2 Build 9200 
21:10:12: Aero is Enabled
21:10:12: -------------------------------
21:10:12: OBS Modules:
21:10:12: Base Address     Module
21:10:12: 01290000         OBS.exe
21:10:12: 670C0000         OBSApi.dll
21:10:12: 68840000         DShowPlugin.dll
21:10:12: 68990000         GraphicsCapture.dll
21:10:12: 68820000         NoiseGate.dll
21:10:12: 68800000         PSVPlugin.dll
21:10:12: ------------------------------------------
21:10:12: Adapter 1
21:10:12:   Video Adapter: Intel(R) HD Graphics 4600
21:10:12:   Video Adapter Dedicated Video Memory: 0
21:10:12:   Video Adapter Shared System Memory: 1879048192
21:10:12:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
21:10:12: ------------------------------------------
21:10:12: Adapter 2
21:10:12:   Video Adapter: NVIDIA GeForce GTX 770M
21:10:12:   Video Adapter Dedicated Video Memory: 3122688000
21:10:12:   Video Adapter Shared System Memory: 1172213760
21:10:12: =====Stream Start: 2014-02-03, 21:10:12===============================================
21:10:12:   Multithreaded optimizations: On
21:10:12:   Base resolution: 1920x1080
21:10:12:   Output resolution: 1280x720
21:10:12: ------------------------------------------
21:10:12: Nvidia optimus detected, second adapter selected, enabling optimus hint and switching to adapter 1
21:10:12: Loading up D3D10 on Intel(R) HD Graphics 4600 (Adapter 1)...
21:10:12: ------------------------------------------
21:10:12: Audio Format: 48000hz
21:10:12: Playback device Default
21:10:12: ------------------------------------------
21:10:12: Using desktop audio input: Speakers (Realtek High Definition Audio)
21:10:12: ------------------------------------------
21:10:12: Using auxilary audio input: Microphone (Realtek High Definition Audio)
21:10:13: ------------------------------------------
21:10:13: Audio Encoding: AAC
21:10:13:     bitrate: 128
21:10:13: Using Monitor Capture
21:10:13: Scene buffering time set to 400
21:10:13: ------------------------------------------
21:10:13: Video Encoding: x264
21:10:13:     fps: 60
21:10:13:     width: 1280, height: 720
21:10:13:     preset: veryfast
21:10:13:     profile: main
21:10:13:     keyint: 120
21:10:13:     CBR: yes
21:10:13:     CFR: yes
21:10:13:     max bitrate: 2000
21:10:13:     buffer size: 1000
21:10:13: ------------------------------------------
21:10:14: Using RTMP service: Twitch / Justin.tv
21:10:14:   Server selection: rtmp://live-jfk.justin.tv/app
21:10:14:   Interface: Killer e2200 Gigabit Ethernet Controller (NDIS 6.30) (ethernet, 1000 mbps)
21:10:15: Completed handshake with rtmp://live-jfk.justin.tv/app in 323 ms.
21:10:16: SO_SNDBUF was at 261360
21:10:16: SO_SNDBUF is now 65536

Error: Texture->Map failed: 0x887a0005 0x887a0020

Your video driver reported an internal error. Please check for possible hardware / driver issues. This error can also occur if you have enabled opencl in x264 custom settings.
 
D

DGDenzBrujah

New Member
Jim said:
Could you post a log of this? I did change one thing with mobile GPU usage. and that was the ability to select the GPU in video settings (and actually have it work). Could you try it with the other GPU there? If it was on nvidia, try intel, or vise versa.
Click to expand...


Oddly enough It shows two Adapters (GPU)
But i can only select NVIDIA in settings
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
It'll say nvidia for both in the settings, but if you select the top item it'll switch back to the intel (unless you have it forced in nvidia control panel). It will only activate the new code if you have the second adapter selected in OBS' video settings. However, if you select the first adapter, it should be fine and work as it used to.

If you get the message:
21:10:12: Nvidia optimus detected, second adapter selected, enabling optimus hint and switching to adapter 1
It means that you have the second adapter selected in the video adapter drop down in video settings. Try selecting the top adapter.
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Please give me a log from where you attempted it with the top adapter, if you could. If this was due to my new mobile detection code I'll have to fix it, so I need help with this.
 
D

DGDenzBrujah

New Member
Code: 
06:24:10: Open Broadcaster Software v0.60b - 32bit (´・ω・｀)
06:24:10: -------------------------------
06:24:10: CPU Name: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
06:24:10: CPU Speed: 2394MHz
06:24:10: Physical Memory:  4095MB Total, 4095MB Free
06:24:10: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
06:24:10: monitor 1: pos={0, 0}, size={1920, 1080}
06:24:10: Windows Version: 6.2 Build 9200 
06:24:10: Aero is Enabled
06:24:10: -------------------------------
06:24:10: OBS Modules:
06:24:10: Base Address     Module
06:24:10: 00990000         OBS.exe
06:24:10: 54020000         OBSApi.dll
06:24:10: 5BAC0000         DShowPlugin.dll
06:24:10: 64190000         GraphicsCapture.dll
06:24:10: 5BAA0000         NoiseGate.dll
06:24:10: 59C60000         PSVPlugin.dll
06:24:10: ------------------------------------------
06:24:10: Adapter 1
06:24:10:   Video Adapter: Intel(R) HD Graphics 4600
06:24:10:   Video Adapter Dedicated Video Memory: 0
06:24:10:   Video Adapter Shared System Memory: 1879048192
06:24:10:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
06:24:10: ------------------------------------------
06:24:10: Adapter 2
06:24:10:   Video Adapter: NVIDIA GeForce GTX 770M
06:24:10:   Video Adapter Dedicated Video Memory: 3122688000
06:24:10:   Video Adapter Shared System Memory: 1172213760
06:24:10: =====Stream Start: 2014-02-05, 06:24:10===============================================
06:24:10:   Multithreaded optimizations: On
06:24:10:   Base resolution: 1920x1080
06:24:10:   Output resolution: 1280x720
06:24:10: ------------------------------------------
06:24:10: Loading up D3D10 on Intel(R) HD Graphics 4600 (Adapter 1)...
06:24:10: ------------------------------------------
06:24:10: Audio Format: 48000hz
06:24:10: Playback device Default
06:24:10: ------------------------------------------
06:24:10: Using desktop audio input: Speakers (Realtek High Definition Audio)
06:24:10: ------------------------------------------
06:24:10: Using auxilary audio input: Microphone (Realtek High Definition Audio)
06:24:11: ------------------------------------------
06:24:11: Audio Encoding: AAC
06:24:11:     bitrate: 128
06:24:11: Using bitmap image
06:24:11: Using Monitor Capture
06:24:11: Scene buffering time set to 700
06:24:11: ------------------------------------------
06:24:11: Video Encoding: x264
06:24:11:     fps: 60
06:24:11:     width: 1280, height: 720
06:24:11:     preset: veryfast
06:24:11:     profile: main
06:24:11:     keyint: 120
06:24:11:     CBR: yes
06:24:11:     CFR: yes
06:24:11:     max bitrate: 2000
06:24:11:     buffer size: 1000
06:24:11: ------------------------------------------
06:24:13: Using RTMP service: Twitch / Justin.tv
06:24:13:   Server selection: rtmp://live-jfk.justin.tv/app
06:24:13:   Interface: Killer e2200 Gigabit Ethernet Controller (NDIS 6.30) (ethernet, 1000 mbps)
06:24:14: Completed handshake with rtmp://live-jfk.justin.tv/app in 325 ms.
06:24:14: SO_SNDBUF was at 261360
06:24:14: SO_SNDBUF is now 65536

Error: Texture->Map failed: 0x887a0005 0x887a0006

Your video card or driver froze and was reset. Please check for possible hardware / driver issues. This error can also occur if you have enabled opencl in x264 custom settings.
 
D

DGDenzBrujah

New Member
2xFks.jpg


not even sure how its getting adapter 1 (ie. The Intergrated Intel HD 4600)
when I click Video Adapter in Settings Its Only showing me NVdia GeForce GTX 770M
(see photo for reference)

Alternatively When I turned off (Disabled) the Intel HD 4600 From Device Manager>Display Adapters, I could stream without crashing But had MASSIVE FPS Loss (I usually play at 150 - 120 FPS .... this time i was at 5FPS!!), In Game Lag & Stuttering, basically the game became unplayable.
Now that may have had something to do with the fact that I can only get Window Capt to work, Game Capt is just a black Screen (audio is fine).

From the Nvidia Control Panel I made sure It was choosing the Dedicated GPU and not the Integrated one.

XUr1Q.jpg


Forgive my earlier outburst, I am still a PC Gaming Scrub and wanted nothing more than to start streaming my games, I appreciate your help and patience.
 
S

Sasri

New Member
So instead of making a new Thread i just wanted to mention that i have the exact same problem ):
I can stream without problems, then suddenly it starts lagging and i get the same error.

I also have the same Intel GPU and the nvidia geforce 750M for me ;/


edit: so i looked up other threads, im only using game capture now and that works for me o: if anyone else wants a temporary solution
 
Krazy

Krazy

Town drunk
Please try to avoid Monitor Capture on laptops with Windows 8 that have NVIDIA GPUs. There are known issues with them at the moment that seem to be a problem with the GPU drivers. Use Game Capture instead.
 
S

Sasri

New Member
You get Blackscreen if you use fullscreen. Try windowed mode, or windowed borderless. If you are already using it then idk :x
 
Z

ZedFontaine

New Member
I have the same issue "I think". I get the whole "OpenCL" error.

However, My GPU is quite dated, GTX 285.

Could that be my issue? Get some cash and get a better GPU?
 
Z

zclay32

New Member
I'd like to add too that I am having the exact same problem as the OP. And my hardware specs are very similar:

  • * Windows 8.1
    * Intel i7 4700MQ
    * Nvidia GeForce GTX 770M (updated to latest WHQL drivers available from Nvidia's site)
    * 8 GB RAM
    * Wacom Cintiq 12WX

I stream my artwork I do on my graphics tablet, and the only way to do this is by using Monitor Capture with my tablet's screen (Game Capture will simply result in a black screen). It works for roughly 15 minutes and then the stream freezes with the same error:

b1ZHqzI.png
 
G

GreenHell

New Member
I was having this issue when using dual monitors, when my extra monitor was on my internal Intel iGPU, and my main game being recorded/streamed was on my dedicated card (AMD HD7990). I only ever got this error when the program itself was moved to the 2nd monitor, but when it was on the main screen everything ran fine. So, if you're like me and using two monitors, the solution is to put OBS on the main monitor. EZPZ

For reference, I'm using the 2nd monitor on the iGPU to read chat and monitor performance etc. I wasn't concerned about leaving OBS on the main screen under my game. I'm also using the AMD card for the encoding (because with that much muscle why the hell not) so the iGPU isn't doing anything else at all.
 
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