Question / Help No audio in editing program

[bishopds0258]

I’ve posted this in the Adobe forums with no responses, so I figured I’d try here as well, since it may be an OBS problem. When I import a video file I’ve recorded into Premiere, there is no audio track, and seemingly no option to add one at all. The video was recorded using OBS in .mkv format, then remuxed to .mp4. There is one stereo audio track (as seen in the file properties) but nothing shows in Premiere. I did notice that when I add this video to the timeline, the bar is pink instead of the normal blue that I see when I add a video with an audio track. I don't know if that means anything, but I assume is has something to do with the remux. But here's a link to a video of my exact issue, so please watch if you have time (less than 2 minutes) and help me fix my issue if anyone knows how.

https://youtu.be/Z5P1h0vPRAA

 

[FerretBomb]

First thing to check would be playing the recording back in VLC (videolan.org) and seeing if the recording has audio there. Check which audio track it's on... some editing programs will assume there is no audio if there is nothing on audio track 1, and 'give up' without checking any of the other tracks.

Second thing would be to close OBS, reopen it (starting a new logfile), do a test recording at least 30 seconds in length, close OBS (finalizing and closing the logfile), then open OBS and go to Help->Log Files->Upload Last Log File and paste the URL it gives you here. We'll be able to take a look and see if there's anything out of the ordinary on the OBS back end

 

[Stephen Bingen]

I have this same issue. In VLC, both the MKV file and the MP4 file play with audio, but when I try to play the remuxed MP4 file in quicktime there's no audio, and there's no audio track when the MP4 file is imported into Premiere. I have only audio track 1 enabled on the audio device within OBS.

 

[WBE]

Within VLC, how many tracks are visible and which one is selected?

 

[Harold]

If they're playing fine in VLC, then the problem is not VLC, not obs and not the file. The problem is the other program you're having trouble with (premiere)