Question / Help New to OBS, Crashing when previewing game capture from device

Z

ZoidbergOutofWater

New Member
Title says it all. I've successfully created scenes, added a webcam, and added a capture device (I'm using and Elgato capture card). However, whenever I try to preview my "game capture" OBS crashes- here is the crash report, sorry for the length.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 60EFD5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1FD3F780 60EFD5B0 21744000 1FD40000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
1FD3F7A0 60EF60F8 00B5BDF0 00B5BDF0 00FFFFFF 01010001 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
1FD3F7F0 00B5DFE3 764A7C04 00000000 764A7BE0 009A08CF obs.exe!OBS::MainCaptureLoop+0xb23
1FD3FB2C 00B5BDF5 00000000 764A7BE0 009A08CF 1FD3FB84 obs.exe!OBS::MainCaptureThread+0x5
1FD3FB30 764A7C04 00000000 01D63C14 00000000 00000000 kernel32.dll!0x764a7c04
1FD3FB44 770AAD1F FFFFFFFF 77090214 00000000 00000000 ntdll.dll!0x770aad1f
1FD3FB8C 770AACEA 00B5BDF0 00000000 00000000 00000000 ntdll.dll!0x770aacea

A minidump was saved to C:\Users\isaac_000\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-06-10_4.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

Here is my OBS log file
https://gist.github.com/84674e4c9ff6652edd4f


Any help will be greatly appreciated!
 
ZoidbergOutofWater said:
Title says it all. I've successfully created scenes, added a webcam, and added a capture device (I'm using and Elgato capture card). However, whenever I try to preview my "game capture" OBS crashes- here is the crash report, sorry for the length.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 60EFD5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1FD3F780 60EFD5B0 21744000 1FD40000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
1FD3F7A0 60EF60F8 00B5BDF0 00B5BDF0 00FFFFFF 01010001 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
1FD3F7F0 00B5DFE3 764A7C04 00000000 764A7BE0 009A08CF obs.exe!OBS::MainCaptureLoop+0xb23
1FD3FB2C 00B5BDF5 00000000 764A7BE0 009A08CF 1FD3FB84 obs.exe!OBS::MainCaptureThread+0x5
1FD3FB30 764A7C04 00000000 01D63C14 00000000 00000000 kernel32.dll!0x764a7c04
1FD3FB44 770AAD1F FFFFFFFF 77090214 00000000 00000000 ntdll.dll!0x770aad1f
1FD3FB8C 770AACEA 00B5BDF0 00000000 00000000 00000000 ntdll.dll!0x770aacea

A minidump was saved to C:\Users\isaac_000\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-06-10_4.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

Here is my OBS log file
https://gist.github.com/84674e4c9ff6652edd4f


Any help will be greatly appreciated!
Click to expand...

Make sure the software from Elgato isnt running at the same time. also, the proper method of capturing is in the log:
usings video capture device and pointing it to the HD60, not game capture with the "GameCapture.exe" program
 
Thanks for the reply dping! I have shut down the Elgato software.
Could you elaborate on what you mean by "the proper method of capturing is in the log: usings video capture device and pointing it to the HD60, not game capture with the "GameCapture.exe" program" and maybe how I could do that? I am quite new to this software and working with pc's alike. Thanks for your help!
 
ZoidbergOutofWater said:
Thanks for the reply dping! I have shut down the Elgato software.
Could you elaborate on what you mean by "the proper method of capturing is in the log: usings video capture device and pointing it to the HD60, not game capture with the "GameCapture.exe" program" and maybe how I could do that? I am quite new to this software and working with pc's alike. Thanks for your help!
Click to expand...
make a new scene, make a new source and make it a video capture device select HD60 from the dropdown menu.
some people think you need to make a game capture and set it to the gamecapture.exe program from Elgato.
 
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