Question / Help Mobile Viewers Unable To Watch My Stream

[iisGavin]

I have had a bunch of people tell me that they are unable to watch my stream on mobile. I've included my logs with the post, pls help, it's been like this for almost a month and Twitch support has been not helpful at all. I can't imagine how many people I've lost because of this issue.

 

[R1CH]

Log has no attempt to stream.

 

[iisGavin]

Log has no attempt to stream.

Oh my bad, idk why I didn't think of running stream before uploading the log. Here it is again, sorry.

 

[R1CH]

13:39:01.022: [FFmpeg aac encoder: 'avc_aac_stream'] bitrate: 160, channels: 3, channel_layout: 7

Use stereo audio.

 

[iisGavin]

If this was actually what was causing it I'm gonna cry LOL Will reply later after I get stream going to see if that fixes it.