Question / Help Microphone problems!

keronshb · Mar 13, 2014

Hey I'm just starting to use OBS and a friend helped me with it yesterday. My microphone was working fine, until today. I forgot what error it gave me when starting up OBS (I did it without my mic plugged in) and then afterwords my mic wouldn't create sound through the preview. Generally speaking though I do see levels and they're not soft levels either. I tried turning up my microphone levels (both in OBS and on my PC) as well as turning down my game levels (on OBS), however no microphone sound will produce (but the levels are seen fine).

I tried testing my mic on skype and in the preview settings of windows and it works perfectly.

I don't have the crashlog anymore, I didn't save it on accident. I'm using the 32 bit OBS and an Elgato Gamecapture HD. My microphone is a wired Turtle Beach Headset, and it was set to Realtek Microphone (as that's what my turtle beach uses while on the PC)

Any and all help will be appreciated! Thank you!

dodgepong · Mar 13, 2014

Can you post your log? https://obsproject.com/forum/threads/problem-make-sure-to-post-a-log-and-or-crash-dump-howto.97/

keronshb · Mar 13, 2014

Code:

17:55:13: Open Broadcaster Software v0.613b - 32bit (´・ω・｀)
17:55:13: -------------------------------
17:55:13: CPU Name: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
17:55:13: CPU Speed: 2993MHz
17:55:13: Physical Memory:  4095MB Total, 4095MB Free
17:55:13: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
17:55:13: monitor 1: pos={0, 0}, size={1600, 900}
17:55:13: Windows Version: 6.1 Build 7601 S
17:55:13: Aero is Disabled
17:55:13: -------------------------------
17:55:13: OBS Modules:
17:55:13: Base Address  Module
17:55:13: 00DA0000  OBS.exe
17:55:13: 55CC0000  OBSApi.dll
17:55:13: 62060000  DShowPlugin.dll
17:55:13: 64FF0000  GraphicsCapture.dll
17:55:13: 64FB0000  NoiseGate.dll
17:55:13: 64510000  PSVPlugin.dll
17:55:13: ------------------------------------------
17:55:13: Adapter 1
17:55:13:  Video Adapter: NVIDIA GeForce GTX 660 Ti
17:55:13:  Video Adapter Dedicated Video Memory: 2086469632
17:55:13:  Video Adapter Shared System Memory: 2147807232
17:55:13:  Video Adapter Output 1: pos={0, 0}, size={1600, 900}, attached=true
17:55:13: =====Stream Start: 2014-03-13, 17:55:13===============================================
17:55:13:  Multithreaded optimizations: On
17:55:13:  Base resolution: 1280x720
17:55:13:  Output resolution: 1280x720
17:55:13: ------------------------------------------
17:55:13: Loading up D3D10 on NVIDIA GeForce GTX 660 Ti (Adapter 1)...
17:55:13: ------------------------------------------
17:55:13: Audio Format: 48000 Hz
17:55:13: ------------------------------------------
17:55:13: Audio Channels: 2 Ch
17:55:13: Playback device Default
17:55:13: ------------------------------------------
17:55:13: Using desktop audio input: Speakers (Realtek High Definition Audio)
Warning -- MMDeviceAudioSource::Initialize(1): Could not create IAudioClient = 88890004
17:55:15: ------------------------------------------
17:55:15: Audio Encoding: AAC
17:55:15:  bitrate: 128
17:55:15: ------------------------------------------
17:55:15:  device: Elgato Game Capture HD,
17:55:15:  device id {39F50F4C-99E1-464a-B6F9-D605B4FB5918},
17:55:15:  chosen type: UYVY, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
17:55:15:  use buffering: false - 0, fourCC: 'UYVY'
17:55:15:
17:55:15:  device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
17:55:15: Using directshow input
17:55:15: Scene buffering time set to 700
17:55:15: ObsNvenc{32,64}.dll not present
17:55:15: Successfully loaded ObsNvenc.dll
17:55:15: ObsNvenc initialized successfully
17:55:15: CUDA loaded successfully
17:55:15: 1 CUDA capable devices found
17:55:15: [ GPU #0 - < GeForce GTX 660 Ti > has Compute SM 3.0, NVENC Available ]
17:55:15: NVENC internal init finished successfully
17:55:15: NVENC supports 7 h264 presets
17:55:16: ------------------------------------------
17:55:16: Video Encoding: NVENC
17:55:16:  fps: 30
17:55:16:  width: 1280, height: 720
17:55:16:  preset: hq
17:55:16:  profile: high
17:55:16:  level: autoselect
17:55:16:  keyint: 60
17:55:16:  CBR: yes
17:55:16:  CFR: yes
17:55:16:  max bitrate: 1300
17:55:16:  avg bitrate: 1300
17:55:16:  buffer size: 1600
17:55:16: ------------------------------------------
18:01:32: Total frames encoded: 11282, total frames duplicated: 9 (0.08%)
18:01:32: Total frames rendered: 11280, number of late frames: 1 (0.01%) (it's okay for some frames to be late)

This was the log that showed the problem and this is the current log:

Code:

18:43:38: Open Broadcaster Software v0.613b - 32bit (´・ω・｀)
18:43:38: -------------------------------
18:43:38: CPU Name: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
18:43:38: CPU Speed: 2993MHz
18:43:38: Physical Memory:  4095MB Total, 4095MB Free
18:43:38: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
18:43:38: monitor 1: pos={0, 0}, size={1600, 900}
18:43:38: Windows Version: 6.1 Build 7601 S
18:43:38: Aero is Disabled
18:43:38: -------------------------------
18:43:38: OBS Modules:
18:43:38: Base Address  Module
18:43:38: 01390000  OBS.exe
18:43:38: 58020000  OBSApi.dll
18:43:38: 6EE60000  DShowPlugin.dll
18:43:38: 6EE40000  GraphicsCapture.dll
18:43:38: 6EE20000  NoiseGate.dll
18:43:38: 6EE00000  PSVPlugin.dll
18:43:38: ------------------------------------------
18:43:38: Adapter 1
18:43:38:  Video Adapter: NVIDIA GeForce GTX 660 Ti
18:43:38:  Video Adapter Dedicated Video Memory: 2086469632
18:43:38:  Video Adapter Shared System Memory: 2147807232
18:43:38:  Video Adapter Output 1: pos={0, 0}, size={1600, 900}, attached=true
18:43:38: =====Stream Start: 2014-03-13, 18:43:38===============================================
18:43:38:  Multithreaded optimizations: On
18:43:38:  Base resolution: 1280x720
18:43:38:  Output resolution: 1280x720
18:43:38: ------------------------------------------
18:43:38: Loading up D3D10 on NVIDIA GeForce GTX 660 Ti (Adapter 1)...
18:43:38: ------------------------------------------
18:43:38: Audio Format: 48000 Hz
18:43:38: ------------------------------------------
18:43:38: Audio Channels: 2 Ch
18:43:38: Playback device {0.0.0.00000000}.{d21b476a-4b07-45da-9824-843c1e096f39}
18:43:38: ------------------------------------------
18:43:38: Using desktop audio input: Speakers (Realtek High Definition Audio)
18:43:38: ------------------------------------------
18:43:38: Using auxilary audio input: Microphone (Realtek High Definition Audio)
18:43:38: ------------------------------------------
18:43:38: Audio Encoding: AAC
18:43:38:  bitrate: 128
18:43:38: ------------------------------------------
18:43:38:  device: Elgato Game Capture HD,
18:43:38:  device id {39F50F4C-99E1-464a-B6F9-D605B4FB5918},
18:43:38:  chosen type: UYVY, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
18:43:38:  use buffering: false - 0, fourCC: 'UYVY'
18:43:38:
18:43:38: Using directshow input
18:43:38: Scene buffering time set to 700
18:43:38: ObsNvenc{32,64}.dll not present
18:43:38: Successfully loaded ObsNvenc.dll
18:43:38: ObsNvenc initialized successfully
18:43:38: CUDA loaded successfully
18:43:38: 1 CUDA capable devices found
18:43:38: [ GPU #0 - < GeForce GTX 660 Ti > has Compute SM 3.0, NVENC Available ]
18:43:38: NVENC internal init finished successfully
18:43:38: NVENC supports 7 h264 presets
18:43:38: ------------------------------------------
18:43:38: Video Encoding: NVENC
18:43:38:  fps: 30
18:43:38:  width: 1280, height: 720
18:43:38:  preset: hq
18:43:38:  profile: high
18:43:38:  level: autoselect
18:43:38:  keyint: 60
18:43:38:  CBR: yes
18:43:38:  CFR: yes
18:43:38:  max bitrate: 1300
18:43:38:  avg bitrate: 1300
18:43:38:  buffer size: 1600
18:43:38: ------------------------------------------
18:43:45: Total frames encoded: 166, total frames duplicated: 0 (0.00%)
18:43:45: Total frames rendered: 170, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
18:43:45: Encoder closed
18:43:45: NVENC deinitialized
18:43:45:
18:43:45: Profiler time results:
18:43:45:
18:43:45: ==============================================================
18:43:45: video thread frame - [100%] [avg time: 1.401 ms] [children: 48.5%] [unaccounted: 51.5%]
18:43:45: | scene->Preprocess - [41.8%] [avg time: 0.585 ms]
18:43:45: | GPU download and conversion - [6.71%] [avg time: 0.094 ms] [children: 5.28%] [unaccounted: 1.43%]
18:43:45: | | flush - [2.93%] [avg time: 0.041 ms]
18:43:45: | | CopyResource - [2%] [avg time: 0.028 ms]
18:43:45: | | conversion to 4:2:0 - [0.357%] [avg time: 0.005 ms]
18:43:45: Convert444Threads - [100%] [avg time: 0.417 ms] [children: 98.6%] [unaccounted: 1.44%]
18:43:45: | Convert444toNV12 - [98.6%] [avg time: 0.411 ms]
18:43:45: encoder thread frame - [100%] [avg time: 2.125 ms] [children: 0.0471%] [unaccounted: 100%]
18:43:45: | sending stuff out - [0.0471%] [avg time: 0.001 ms]
18:43:45: ==============================================================
18:43:45:
18:43:45:
18:43:45: Profiler CPU results:
18:43:45:
18:43:45: ==============================================================
18:43:45: video thread frame - [cpu time: avg 1.009 ms, total 171.601 ms] [avg calls per frame: 1]
18:43:45: | scene->Preprocess - [cpu time: avg 0.091 ms, total 15.6 ms] [avg calls per frame: 1]
18:43:45: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:43:45: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:43:45: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:43:45: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:43:45: Convert444Threads - [cpu time: avg 0.267 ms, total 78 ms] [avg calls per frame: 2]
18:43:45: | Convert444toNV12 - [cpu time: avg 0.267 ms, total 78 ms] [avg calls per frame: 2]
18:43:45: encoder thread frame - [cpu time: avg 0.645 ms, total 93.6 ms] [avg calls per frame: 1]
18:43:45: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:43:45: ==============================================================
18:43:45:
18:43:45: =====Stream End: 2014-03-13, 18:43:45=================================================

Lain · Mar 14, 2014

Says that the device is unplugged. Perhaps try plugging it in to a different port, and then reselect it in audio settings?

keronshb · Mar 14, 2014

Jim said:
Says that the device is unplugged. Perhaps try plugging it in to a different port, and then reselect it in audio settings?

Same deal, mic shows up the same, I see levels, but I can't hear a thing I say (Game audio is just fine). Mic's turned up to max on OBS and I'm on the PS3 homescreen so no game audio is interfering. It sounds + works perfectly fine in preview for the Gamecapture HD software, Audacity, and the sound test in the windows sound options for both ports I've tried.

EDIT: Oh wait, is the mic not suppose to show through preview? I tried a test recording and it worked fine.

Lain · Mar 15, 2014

Oh, if you recorded a test and it worked fine, then looks like just a bit of confusion. I wish more people would do test recordings like that, you'd be surprised at how often this sort of thing can happen

Question / Help Microphone problems!

keronshb

New Member

dodgepong

Administrator

keronshb

New Member

Lain

keronshb

New Member

Lain