Hello guys.
Well, this is my first post ever asking for help, and im kinda desperate here.
So this is my issue, I,ve been streaming for about 2 months from now, I have an "ok" laptop that helps me stream the games I want, and a headset (jabra evolve 65) that I used to use at my job and now I use them for streaming games.
Now, I got a capture card a couple weeks back, the elgato hd60s, it´s amazing I can stream at 1080p and it works perfectly fine EXCEPT for the mic.
This is where the issue starts, when I start the stream everything goes fine, I can hear the audio from the game and from the mic perfectly, but after two or three minutes the mic starts to get laggy and choppy and then it disables itself, yes, completely (funny detail about the issue, when the mic starts to get choppy and laggy the audio coming from the headsets is different, like it sound better when the mic goes off). I have to unplug it (its an usb headset) plug it again and then go live again.
This happens every single time I stream using the capture card, now a funny thing, streaming using the amd encoder causes the problem that I just explained but using the software encoder fixes it, yup, no laggy or choppy sounds but using the software encoder makes the capture card video suuuper laggy.
Another funny thing, using streamlabs fixes the issue but not always. Im super desperate because i dont know what causes it I´ve been searching about it for weeks and I can´t find any solution. I think the solution is getting a 3.5mm jack mic.
Well, this is my first post ever asking for help, and im kinda desperate here.
So this is my issue, I,ve been streaming for about 2 months from now, I have an "ok" laptop that helps me stream the games I want, and a headset (jabra evolve 65) that I used to use at my job and now I use them for streaming games.
Now, I got a capture card a couple weeks back, the elgato hd60s, it´s amazing I can stream at 1080p and it works perfectly fine EXCEPT for the mic.
This is where the issue starts, when I start the stream everything goes fine, I can hear the audio from the game and from the mic perfectly, but after two or three minutes the mic starts to get laggy and choppy and then it disables itself, yes, completely (funny detail about the issue, when the mic starts to get choppy and laggy the audio coming from the headsets is different, like it sound better when the mic goes off). I have to unplug it (its an usb headset) plug it again and then go live again.
This happens every single time I stream using the capture card, now a funny thing, streaming using the amd encoder causes the problem that I just explained but using the software encoder fixes it, yup, no laggy or choppy sounds but using the software encoder makes the capture card video suuuper laggy.
Another funny thing, using streamlabs fixes the issue but not always. Im super desperate because i dont know what causes it I´ve been searching about it for weeks and I can´t find any solution. I think the solution is getting a 3.5mm jack mic.