I need HELP please with Intel arc a770

[valueHD]

Hello to everyone, i am crying and full rage with my new intel a770, please help me.

Until yesterday, I was using a rtx 2060 with intel i7-7900k for streaming in a dual pc setup, on the streaming pc I had nvenc encoder, everything was perfect, good quality, low load, the pc wasn't even under stress, I could browse on it while I was streaming, in parallel I could use tiktok live studio for another stream in parallel, all good and beautiful.

I don't know how and why, but I saw on YouTube the new video card from intel (arc gpu 770), that it has an av1 encoder and that it is very good, so I bought it, brand new.

I used DDU uninstaller, I connected the new card from intel, install the latest drivers, also intel arc control, all good and beautiful, I made the settings on obs (I streaming on youtube), I set the quicksync av1 encoder with all the other settings ( i streamed for almost 5 years with no problem before with same pc but with rtx 2060 instead of the new intel ), and this happend :

- The quality is 2 times worse than on rtx 2060 while livestreaming
- The PC moves terribly, like is cpu usage 999% usage and gpu usage 999%
- Gameplay ( from my gaming pc, or ps5 console ) is not smooth like on rtx 2060, its like stuttering i dont know how to explain it..
- Only if I dare to start tiktok studio, the application only, the PC starts to lag, it moves in slow motion.

Bios is up to date with resizable bar on, also in the intel arc control on system info it says that it is ON.
Reminder, everything worked perfect for 5 years with same pc, same components but with rtx 2060 nvenc encoder instead of this, so i am 100% the computer is not the problem.

What am I doing wrong?? I am in full depression


Pc streaming setup/settings:

Monitor: 1080p - 144hz
Capture card: elgato 4k mk2 pro
CPU: Intel i7-7900k
gpu: Intel Arc A770 (replacement for rtx 2060 with which everything was going great, but since i paid 400$ for this gpu i am expecting to be at least the same as rtx 2060 not 2 times worse, something is worse).

Bios is up to date with resizable bar on, also in the intel arc control on system info it says that it is ON.


I try livestreaming in obs with:

quicksync av1, high bitrate, low bitrate, preset low, fast.

quicksync h.264
quicksync hvec

All are worse than my quality with rtx 2060 with nvenc encoder and it's not supposed to, right?


Please help me..

and to make the package complete, now, with the new video card, out of the blue and randomly, the streaming suddenly closes, as if I had given it "stop streaming" and I write to my guys in the chat that it is the live off and I click on start streaming again. ( please help me with this too.. why my obs livestreamin randomly stops )

OBS Log ( first time doing that, hope its ok ): https://obsproject.com/logs/wQwbXBSm6J1sHB7w

 

[rockbottom]

The log lacks an encoding session & is incomplete, stuck on the Elgato updating over & over.

Not worthless though, some things I noticed

Upscaling? > 1080p
Color Range @ Full. > Partial
Streamdeck plugin looks older than dirt. Update to the latest driver
References to Nvidia NR not being installed.
Multiple Devices failing
Bad Audio lag from multiple devices, probably caused by who knows with all of those plugins.

After updating the StreamDeck plugin, I would try using a new Profile with 1 Scene/Source. See if things improve.

 

[valueHD]

I had same settings for 5 straight years with rtx 2060, perfect quality, works great.
Should be different with intel arc a770 ?

What is Nvidia NR not being installed ? I dont have nothing from nvidia right now since i use intel gpu.
Upscaling ? what do you mean ? What should i change ?

Thank you for your answer

 

[bugreport987]

Resizeable bar may not be on. Is performance in games also bad.

 

[rockbottom]

You have Nvidia Noise Reduction filters in play somewhere in that clusterfunk of Sources.

^^
REBAR is enabled. 1st post

 

[rockbottom]

Here's your upscale. Set Output to match Base.
00:18:48.879: video settings reset:
00:18:48.879: base resolution: 1920x1080
00:18:48.879: output resolution: 2560x1440

 

[valueHD]

But if my PS5 send 1440p signal to capture cards/streaming pc
Shouldnt use 2560x1440 to anywhere ?

 

[rockbottom]

Yeah, that's fine but I'm seeing 1080p throughout the log & only see 1440p on the output.

This is older than dirt & is not even available for download anymore, that should tell you something.

00:18:49.225: <StreamDeck> Plugin version 5.5.2.16

What’s new in Stream Deck 6.5.1?​

️ Bug fixes & performance improvements

• Improved compatibility with OBS Studio 30.1 and fixed an issue where OBS Studio 30.1 would crash when removing a source from a scene with the Stream Deck plugin installed
• Resolved a bug in the Action list that could cause Stream Deck to crash
• Resolved a bug where some plugins would become unresponsive
• Resolved a bug where some plugins would stop working after waking from sleep

For a complete list of changes for Stream Deck 6.5, click here.

 

[valueHD]

I modify in obs the resolution, set everything to 1440p.
About the streamdeck, i just check the software, it has the latest 6.5.1 and when i pressed "check for update" it say its up to date, i dont know why obs it sees stream deck to 5.5.2.16 ( also obs its up to date ), how should i modify that ? for obs knowing i use the latest stream deck ?

 

[valueHD]

You have Nvidia Noise Reduction filters in play somewhere in that clusterfunk of Sources.

^^
REBAR is enabled. 1st post

About this... i dont know.. how to check where.. how to delete it.. i dont have a nvidia gpu card anymore.. i used DDU uninstall... if obs tells me that i have nvidia inside the program... its crazy...

 

[valueHD]

I think i manage to fix it ( just few livestream test unlisted ), is not enough, the real test will be on the stream tomorrow.

I fix the "smoothness". ( set everything to 1440p in obs )

Now i have 2 more problems to fix.

Why obs streaming was randomly stops ( i had to press again "start streaming" and everything was ok, but was annoying ) because all my chat spam "rip rip rip f5 f5"

Second problem.. and the most important for me...and please give me some advices.. THE QUALITY...not in obs, in obs looks good, the quality on stream, when you watch the stream is 2 times worse than on the rtx 2060, why ?

Before, with rtx 2060 using nvenc encoder, and also 1080p canvas with 12.000 bitrate, the quality was crisp clear ( no filters or something )

Now i have like this:
quicksync av1 ( the best encoder posible, right ? )
elgato capture cards also set on 1440p rez ( ps5 also set on 1440p )
all the settings in obs is set to high quality ( TU1 -> High quality presset ) and the others.
BITRATE: i try with 12.000 ( like before on rtx 2060 where it was crystal clear )
I EVEN TRY WITH 20.000 Bitrate and sadly...is not the same..why ?

Lets assume this will remain the main issue and the stream tomorrow will not shutdown randomly and the gameplay will not stutter anymore and will be ok, how i fix the quality ?


A question, before while streaming via obs, was like 90% all the work on gpu, the cpu was like 5-10% used, normal because nvenc was gpu encoder right ?
Now, with intel arc gpu, when i stream, its like 50% cpu and 50% gpu, why is different ?

 

[rockbottom]

The updates should be completed & a complete log posted to answer most of the questions. I have no idea what's going on with your system based on the limited information provided.

 

[valueHD]

I uploaded an obs log, you need another one while i am streaming ? I will provided that too if this is what its needed, i'm newbie in terms of "problems" because i had 0 problems for 5 years straight streaming with my streaming pc ( with my rtx 2060 )... seriosly.. like 0 problems.

 

[rockbottom]

Your 1st log was pretty much worthless but had plenty of errors & failures.

After you finish. Close/re-open OBS & upload the previous log.

 

[koala]

In my opinion, you did the wrong thing to replace a Nvidia GPU with an Intel GPU. It's not up to the task. Your task is streaming. Not just using AV1. AV1 has a definition that enables it to be a better encoding algorithm than previous encoding algorithms. However, it has to be implemented by GPU manufacturers, and the actual quality depends on that implementation.

You always buy the whole GPU composition, and it seems Nvidia with its year long experience delivers a better product overall. Its nvenc encoder (which also supports AV1 with the current RTX 4xxxx generation) is a dedicated chip on the GPU, so it requires almost no additional GPU resources while encoding. If you say on the Intel GPU the GPU usage increases while AV1 usage, it seems that encoder shares some GPU computing resources between encoder and regular 3D computing. This lowers the computing power in general, since that GPU needs to be balanced between the stuff it displays and the stuff it encodes.

So my recommendation is change it back. Get your RTX 2060 back. Optionally, replace it a RTX 4060/RTX 4060 Ti/ RTX 4070, depending on your budget. These GPUs also support AV1 as hardware encoder if you absolutely must use AV1, and these GPUs are known the be the better product for streamers.

 

[valueHD]

I wanted a gpu that has the AV1 encoder because everyone say that if you stream using AV1 encoder ( on youtube ), the quality will be much better,isnt that right ?

 

[koala]

It's useless to stream with AV1, if you're not able to create a proper stream in the first place. It seems you have trouble creating a stream with the Intel GPU, while you didn't have any issues with the Nvidia GPU.
It's also not clear how good a AV1 stream encoded by an Intel GPU is in comparison to a AV1 stream encoded by a Nvidia GPU. Just using AV1 doesn't mean it's all the same quality with different hardware. You see this with H.264: it's vastly different across x264, Nvidia, Intel and AMD.

Just choosing some brand and encoder "because everyone say" is a bad basis for decision-making. Yes, AV1 is definitely better than h.264. It's about the same quality as h.265 (hevc) or slightly better. However, you need to compare the actual output of different hardware to be able to make a well founded decision. AV1 on Intel hardware is just too new for "everyone says". There are comparisons and investigations, but there isn't yet a common consensus which hardware is how good and what product has a good or the best ratio between cost and performance for a streamer. As far as I see it, the best product for streamers are Nvidia GPUs if you have the money and AMD if you don't have the money (AMD users use the CPU for encoding). Intel GPUs have no role for regular streamers - only for users and the occasional streamer who has to use whatever hardware he just got without thinking about streaming. Intel GPUs are for consumers, not for producers.

 

[valueHD]

From the website that i bought it in my country, the price for A770, i paid 429$ and a Rtx 4060 ti ( 8gb ram instead of 16gb on A770 ), its 474$, i will speak tomorrow with them and ask for replacement of the product and i pay extra 50$, would be this best decision to make ?

 

[rockbottom]

Cool, somebody else was the bearer of bad news. I agree 110%, bad move, don't make it worse. Return the Intel/get a refund & put the 2060 back in. The 4060 operates @ x8 4.0, & on your system it's gonna be operating at x8 3.0.

 

[valueHD]

Cool, somebody else was the bearer of bad news. I agree 110%, bad move, don't make it worse. Return the Intel/get a refund & put the 2060 back in. The 4060 operates @ x8 4.0, & on your system it's gonna be operating at x8 3.0.

And if the gpu will run at pci express 3.0 it will make the rtx 4060 worse than A770 or rtx 2060 ? I guess even on 3.0 it will be better than A770 which seems like garbage ( or i do something wrong )