juan martinez
New Member
I am using Windows 10 and the latest update of OBS. but every single time I try to record with the elgato it crashes.
every single time when I look at the report it shows me this:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 6C94D5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.655b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
2266FB20 6C94D5B0 2460C030 23240000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
2266FB40 6C9460F8 00E70800 6904C8F0 010CEC98 010CCAD0 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
2266FB94 69045908 010CCAD0 010CCAD0 00FFFFFF 01010001 obsapi.dll!Scene::Preprocess+0x28
2266FBA0 010CEC98 76823744 00000000 76823720 95577462 obs.exe!OBS::MainCaptureLoop+0xaf8
2266FEDC 010CCAD5 00000000 76823720 95577462 2266FF34 obs.exe!OBS::MainCaptureThread+0x5
2266FEE0 76823744 00000000 988FD0AF 00000000 00000000 kernel32.dll!0x76823744
2266FEF4 7745A064 FFFFFFFF 7747D7DD 00000000 00000000 ntdll.dll!0x7745a064
2266FF3C 7745A02F 010CCAD0 00000000 00000000 00000000 ntdll.dll!0x7745a02f
A minidump was saved to C:\Users\Juan\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-09-12_2.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module
every single time when I look at the report it shows me this:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 6C94D5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.655b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
2266FB20 6C94D5B0 2460C030 23240000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
2266FB40 6C9460F8 00E70800 6904C8F0 010CEC98 010CCAD0 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
2266FB94 69045908 010CCAD0 010CCAD0 00FFFFFF 01010001 obsapi.dll!Scene::Preprocess+0x28
2266FBA0 010CEC98 76823744 00000000 76823720 95577462 obs.exe!OBS::MainCaptureLoop+0xaf8
2266FEDC 010CCAD5 00000000 76823720 95577462 2266FF34 obs.exe!OBS::MainCaptureThread+0x5
2266FEE0 76823744 00000000 988FD0AF 00000000 00000000 kernel32.dll!0x76823744
2266FEF4 7745A064 FFFFFFFF 7747D7DD 00000000 00000000 ntdll.dll!0x7745a064
2266FF3C 7745A02F 010CCAD0 00000000 00000000 00000000 ntdll.dll!0x7745a02f
A minidump was saved to C:\Users\Juan\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-09-12_2.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module