As a lot of people, I'm having this annoying popping/cracking audio issue (on both 4K Utility and OBS) with my Elgato HD60 X. Following are things that I've already tried:
- Cables changing (both USB-C to USB-A changed with a USB-C to USB-C 3.2 Gen2x2 with a transfer speed of 20Gbps and 2.1 HDMI, only for the Output since for Input I'm still using the PS5 one. I've tried also to connect my Nintendo Switch, thinking that PS5 could be the problem; of course, it wasn't).
- 4K Utility updating (1.7.14 10283) ; HD60 X Firmware update ( 23.04.26 MCU 23.04.25)
- BIOS update. Motherboard Audio Drivers update. VGA Drivers update.
- Tried every USB port.
- Disconnected every other USB Cable thinking of an overcharge.
I also attach my PC Specs:
Windows 11 Home 64-bit
AMD Ryzen 7 7700
32GB Corsair VENGEANCE RGB DDR5 5200MHz (2x16)
ASUS PRIME X670-P WIFI (AM5)
8 GB ZOTAC GAMING GEFORCE RTX 4060 Ti
One interesting thing about some tests on OBS is that if I add an Input Audio Source (selecting Elgato HD60 X) it sounds good; it starts to crack/pop when I add also the Video Source.
- Cables changing (both USB-C to USB-A changed with a USB-C to USB-C 3.2 Gen2x2 with a transfer speed of 20Gbps and 2.1 HDMI, only for the Output since for Input I'm still using the PS5 one. I've tried also to connect my Nintendo Switch, thinking that PS5 could be the problem; of course, it wasn't).
- 4K Utility updating (1.7.14 10283) ; HD60 X Firmware update ( 23.04.26 MCU 23.04.25)
- BIOS update. Motherboard Audio Drivers update. VGA Drivers update.
- Tried every USB port.
- Disconnected every other USB Cable thinking of an overcharge.
I also attach my PC Specs:
Windows 11 Home 64-bit
AMD Ryzen 7 7700
32GB Corsair VENGEANCE RGB DDR5 5200MHz (2x16)
ASUS PRIME X670-P WIFI (AM5)
8 GB ZOTAC GAMING GEFORCE RTX 4060 Ti
One interesting thing about some tests on OBS is that if I add an Input Audio Source (selecting Elgato HD60 X) it sounds good; it starts to crack/pop when I add also the Video Source.