Question / Help Friends can't watch my stream.

figgaH · Jan 13, 2014

Hi!
Im new to streaming and new to OBS.
I stream at 1080p 30fps using 3000bitrate and 3000buffersize with CBR enabled..
I usually play SMITE and wow.
My comp: i7 4770k, 16gb ram, radeon 6990.. connection: 100/10 mbit

So the issue is as follows: Ive asked around with my friends for feedback on stream performance and 80%(about 5ppl) of them can't even load the video. Some was able to but it was buffering so much it was unwatchable. and for 1-2 it was working fine.
Am i doing something wrong here? is there any fix to this?
I want to get viewers but if 80% of them cant even load the video its going to get rough :)

Please get back to me asap. If u need a logfile(please tell me how to get it if i need it) or whatever.
Kind regards!

Krazy · Jan 13, 2014

Buffering means the viewers can't receive the data from Twitch fast enough. The only way to resolve this is to lower bitrate. You will also likely want to lower the resolution as well.

edit: Well, that only holds true if you aren't dropping frames. Will need to see a log for further details.

alpinlol · Jan 13, 2014

well try changing ingest servers then.

also posting a log if you run into such problems is always good http://obsproject.com/forum/viewtopic.php?f=5&t=97

figgaH · Jan 13, 2014

Heres yesterdays log. Tried to change some settings to tweak it but people still were having issues watching it.
Edit: im not dropping frames in game or something like that so my processor can handle it i think. Also this logg says i was using 4k bitrate. was just trying out diffrent stuff. Its back at 3k now still the same issue

Code:

21:43:41: Open Broadcaster Software v0.592b - 32bit (´・ω・｀)
21:43:41: -------------------------------
21:43:41: CPU Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
21:43:41: CPU Speed: 3497MHz
21:43:41: Physical Memory:  4095MB Total, 4095MB Free
21:43:41: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
21:43:41: monitor 1: pos={1920, 0}, size={1920, 1080}
21:43:41: monitor 2: pos={0, 0}, size={1920, 1080}
21:43:41: Windows Version: 6.1 Build 7600 
21:43:41: Aero is Disabled
21:43:41: -------------------------------
21:43:41: OBS Modules:
21:43:41: Base Address     Module
21:43:41: 00EC0000         OBS.exe
21:43:41: 70380000         OBSApi.dll
21:43:41: 70640000         DShowPlugin.dll
21:43:41: 70620000         GraphicsCapture.dll
21:43:41: 70600000         NoiseGate.dll
21:43:41: 70150000         PSVPlugin.dll
21:43:41: ------------------------------------------
21:43:41: Adapter 1
21:43:41:   Video Adapter: AMD Radeon HD 6900 Series
21:43:41:   Video Adapter Dedicated Video Memory: 2126168064
21:43:41:   Video Adapter Shared System Memory: 3994130432
21:43:41:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
21:43:41:   Video Adapter Output 2: pos={1920, 0}, size={1920, 1080}, attached=true
21:43:41: =====Stream Start: 2014-01-12, 21:43:41===============================================
21:43:41:   Multithreaded optimizations: On
21:43:41:   Base resolution: 1920x1080
21:43:41:   Output resolution: 1920x1080
21:43:41: ------------------------------------------
21:43:41: Loading up D3D10 on AMD Radeon HD 6900 Series (Adapter 1)...
21:43:42: ------------------------------------------
21:43:42: Audio Format: 48000hz
21:43:42: Playback device Default
21:43:42: ------------------------------------------
21:43:42: Using desktop audio input: Speakers (2- C-Media USB Headphone Set  )
21:43:42: ------------------------------------------
21:43:42: Using auxilary audio input: Microphone (2- C-Media USB Headphone Set  )
21:43:42: Using text output
21:43:42: Using text output
21:43:42: Using bitmap image
21:43:42: Using bitmap image
21:43:42: Using bitmap image
21:43:42: ------------------------------------------
21:43:42:     device: HD Webcam C525,
21:43:42:     device id \\?\usb#vid_046d&pid_0826&mi_02#6&2a02687e&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
21:43:42:     chosen type: MJPG, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
21:43:42:     use buffering: false - 0, fourCC: 'MJPG'
21:43:42:     audio device: Avaktivera,
21:43:42:     audio device id Disabled,
21:43:42: 
21:43:42: Using directshow input
21:43:42: Using graphics capture
21:43:42: Scene buffering time set to 100
21:43:42: MMDeviceAudioSource: Frequency for device 'Speakers (2- C-Media USB Headphone Set  )' is 352800, samples per sec is 44100
21:43:42: MMDeviceAudioSource: Frequency for device 'Microphone (2- C-Media USB Headphone Set  )' is 176400, samples per sec is 44100
21:43:42: SharedTexCapture hooked
21:43:43: Total frames encoded: 0, total frames duplicated: 0 (-1.#J%)
21:43:43: Total frames rendered: 46, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
21:43:44: 
21:43:44: Profiler time results:
21:43:44: 
21:43:44: ==============================================================
21:43:44: video thread frame - [100%] [avg time: 2.316 ms] [children: 65.2%] [unaccounted: 34.8%]
21:43:44: | scene->Preprocess - [64.8%] [avg time: 1.501 ms]
21:43:44: | GPU download and conversion - [0.389%] [avg time: 0.009 ms] [children: 0.302%] [unaccounted: 0.0864%]
21:43:44: | | flush - [0.302%] [avg time: 0.007 ms]
21:43:44: ==============================================================
21:43:44: 
21:43:44: 
21:43:44: Profiler CPU results:
21:43:44: 
21:43:44: ==============================================================
21:43:44: video thread frame - [cpu time: avg 2.034 ms, total 93.6 ms] [avg calls per frame: 1]
21:43:44: | scene->Preprocess - [cpu time: avg 1.356 ms, total 62.4 ms] [avg calls per frame: 1]
21:43:44: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:43:44: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:43:44: ==============================================================
21:43:44: 
21:43:44: =====Stream End: 2014-01-12, 21:43:44=================================================
21:43:45: =====Stream Start: 2014-01-12, 21:43:45===============================================
21:43:45:   Multithreaded optimizations: On
21:43:45:   Base resolution: 1920x1080
21:43:45:   Output resolution: 1920x1080
21:43:45: ------------------------------------------
21:43:45: Loading up D3D10 on AMD Radeon HD 6900 Series (Adapter 1)...
21:43:45: ------------------------------------------
21:43:45: Audio Format: 48000hz
21:43:45: Playback device Default
21:43:45: ------------------------------------------
21:43:45: Using desktop audio input: Speakers (2- C-Media USB Headphone Set  )
21:43:45: ------------------------------------------
21:43:45: Using auxilary audio input: Microphone (2- C-Media USB Headphone Set  )
21:43:45: ------------------------------------------
21:43:45: Audio Encoding: AAC
21:43:45:     bitrate: 128
21:43:45: Using text output
21:43:45: Using text output
21:43:45: Using bitmap image
21:43:45: Using bitmap image
21:43:45: Using bitmap image
21:43:45: ------------------------------------------
21:43:45:     device: HD Webcam C525,
21:43:45:     device id \\?\usb#vid_046d&pid_0826&mi_02#6&2a02687e&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
21:43:45:     chosen type: MJPG, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
21:43:45:     use buffering: false - 0, fourCC: 'MJPG'
21:43:45:     audio device: Avaktivera,
21:43:45:     audio device id Disabled,
21:43:45: 
21:43:45: Using directshow input
21:43:45: Using graphics capture
21:43:45: Scene buffering time set to 100
21:43:45: ------------------------------------------
21:43:45: Video Encoding: x264
21:43:45:     fps: 35
21:43:45:     width: 1920, height: 1080
21:43:45:     preset: veryfast
21:43:45:     profile: main
21:43:45:     keyint: 70
21:43:45:     CBR: yes
21:43:45:     CFR: yes
21:43:45:     max bitrate: 4000
21:43:45:     buffer size: 4000
21:43:45: ------------------------------------------
21:43:45: MMDeviceAudioSource: Frequency for device 'Speakers (2- C-Media USB Headphone Set  )' is 352800, samples per sec is 44100
21:43:45: MMDeviceAudioSource: Frequency for device 'Microphone (2- C-Media USB Headphone Set  )' is 176400, samples per sec is 44100
21:43:45: SharedTexCapture hooked
21:43:47: Using RTMP service: Twitch / Justin.tv
21:43:47:   Server selection: rtmp://live-arn.justin.tv/app
21:43:47:   Interface: Intel(R) Ethernet Connection I217-V (ethernet, 1000 mbps)
21:43:47: Completed handshake with rtmp://live-arn.justin.tv/app in 418 ms.
21:43:48: SO_SNDBUF was at 8192
21:43:48: SO_SNDBUF is now 65536
21:43:55: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:43:55: SharedTexCapture hooked
21:44:00: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:44:00: SharedTexCapture hooked
21:44:07: RTMPPublisher::SocketLoop: Stalled for 1635 ms to write 526029 bytes (buffer: 0 / 528384), unstable connection?
21:44:10: RTMPPublisher::SocketLoop: Stalled for 1904 ms to write 527618 bytes (buffer: 0 / 528384), unstable connection?
21:44:17: RTMPPublisher::SocketLoop: Stalled for 1983 ms to write 525330 bytes (buffer: 0 / 528384), unstable connection?
21:46:21: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:46:21: SharedTexCapture hooked
21:47:11: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:47:11: SharedTexCapture hooked
21:48:33: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:48:33: SharedTexCapture hooked
21:48:54: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:48:54: SharedTexCapture hooked
21:50:12: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:50:12: SharedTexCapture hooked
21:51:20: GraphicsCaptureSource::NewCapture:  eliminating old capture
21:51:20: SharedTexCapture hooked
21:53:35: RTMPPublisher::SocketLoop: Stalled for 1540 ms to write 527284 bytes (buffer: 0 / 528384), unstable connection?
21:53:40: RTMPPublisher::SocketLoop: Stalled for 1516 ms to write 527421 bytes (buffer: 0 / 528384), unstable connection?
21:53:46: RTMPPublisher::SocketLoop: Stalled for 3344 ms to write 526290 bytes (buffer: 0 / 528384), unstable connection?
21:53:48: RTMPPublisher::SocketLoop: Stalled for 1878 ms to write 526803 bytes (buffer: 0 / 528384), unstable connection?
21:53:50: RTMPPublisher::SocketLoop: Stalled for 1711 ms to write 526960 bytes (buffer: 0 / 528384), unstable connection?
21:53:51: RTMPPublisher::SocketLoop: Stalled for 1596 ms to write 524893 bytes (buffer: 0 / 528384), unstable connection?
21:53:53: RTMPPublisher::SocketLoop: Stalled for 1770 ms to write 525549 bytes (buffer: 0 / 528384), unstable connection?
21:53:58: RTMPPublisher::SocketLoop: Stalled for 1577 ms to write 525162 bytes (buffer: 0 / 528384), unstable connection?
21:54:00: RTMPPublisher::SocketLoop: Stalled for 2262 ms to write 524952 bytes (buffer: 0 / 528384), unstable connection?
21:54:02: RTMPPublisher::SocketLoop: Stalled for 2490 ms to write 525602 bytes (buffer: 0 / 528384), unstable connection?
21:54:05: RTMPPublisher::SocketLoop: Stalled for 2446 ms to write 525002 bytes (buffer: 0 / 528384), unstable connection?
21:54:07: RTMPPublisher::SocketLoop: Stalled for 2232 ms to write 525357 bytes (buffer: 0 / 528384), unstable connection?
21:54:09: RTMPPublisher::SocketLoop: Stalled for 2251 ms to write 528369 bytes (buffer: 0 / 528384), unstable connection?
21:54:12: RTMPPublisher::SocketLoop: Stalled for 2378 ms to write 527959 bytes (buffer: 0 / 528384), unstable connection?
21:54:16: RTMPPublisher::SocketLoop: Stalled for 1553 ms to write 526945 bytes (buffer: 0 / 528384), unstable connection?
21:54:18: RTMPPublisher::SocketLoop: Stalled for 1876 ms to write 528179 bytes (buffer: 0 / 528384), unstable connection?
21:54:20: RTMPPublisher::SocketLoop: Stalled for 2046 ms to write 527546 bytes (buffer: 0 / 528384), unstable connection?
21:54:22: RTMPPublisher::SocketLoop: Stalled for 1947 ms to write 524907 bytes (buffer: 0 / 528384), unstable connection?
21:54:24: RTMPPublisher::SocketLoop: Stalled for 1709 ms to write 524569 bytes (buffer: 0 / 528384), unstable connection?
21:54:25: RTMPPublisher::SocketLoop: Stalled for 1670 ms to write 524326 bytes (buffer: 0 / 528384), unstable connection?
22:07:52: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:07:52: SharedTexCapture hooked
22:08:11: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:08:11: SharedTexCapture hooked
22:09:32: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:09:32: SharedTexCapture hooked
22:09:44: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:09:44: SharedTexCapture hooked
22:16:55: RTMPPublisher::SocketLoop: Stalled for 1730 ms to write 528343 bytes (buffer: 0 / 528384), unstable connection?
22:16:57: RTMPPublisher::SocketLoop: Stalled for 2017 ms to write 525109 bytes (buffer: 0 / 528384), unstable connection?
22:16:59: RTMPPublisher::SocketLoop: Stalled for 1657 ms to write 527591 bytes (buffer: 0 / 528384), unstable connection?
22:17:53: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:17:53: SharedTexCapture hooked
22:18:26: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:18:26: SharedTexCapture hooked
22:18:50: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:18:50: SharedTexCapture hooked
22:18:57: GraphicsCaptureSource::NewCapture:  eliminating old capture
22:18:57: SharedTexCapture hooked
22:24:09: RTMPPublisher::SocketLoop: Stalled for 2099 ms to write 525821 bytes (buffer: 0 / 528384), unstable connection?
22:24:10: RTMPPublisher::SocketLoop: Stalled for 1631 ms to write 526980 bytes (buffer: 0 / 528384), unstable connection?
22:29:30: RTMPPublisher::SocketLoop: Stalled for 2849 ms to write 525884 bytes (buffer: 0 / 528384), unstable connection?
22:29:33: RTMPPublisher::SocketLoop: Stalled for 2738 ms to write 524807 bytes (buffer: 0 / 528384), unstable connection?
22:29:35: RTMPPublisher::SocketLoop: Stalled for 2292 ms to write 528183 bytes (buffer: 0 / 528384), unstable connection?
23:02:14: Settings::Encoding: Changing bitrate from 4000kb/s to 2800kb/s
23:04:58: Capture window 0x000B0938 invalid or changing, terminating capture
23:05:06: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
23:05:06:   New Scene
23:05:06: Using text output
23:05:06: Using text output
23:05:06: Using bitmap image
23:05:07: PERFORMANCE WARNING: Scene change took 656 ms, maybe some sources should be global sources?
23:12:16: Settings::Encoding: Changing bitrate from 2800kb/s to 3000kb/s
23:22:56: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
23:22:56:   New Scene
23:22:56: Using text output
23:22:56: Using text output
23:22:56: Using bitmap image
23:22:56: Using bitmap image
23:22:56: Using bitmap image
23:22:56: ------------------------------------------
23:22:56:     device: HD Webcam C525,
23:22:56:     device id \\?\usb#vid_046d&pid_0826&mi_02#6&2a02687e&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
23:22:56:     chosen type: MJPG, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
23:22:56:     use buffering: false - 0, fourCC: 'MJPG'
23:22:56:     audio device: Avaktivera,
23:22:56:     audio device id Disabled,
23:22:56: 
23:22:56: Using directshow input
23:22:56: Using graphics capture
23:22:56: SharedTexCapture hooked
23:26:29: Settings::Video: Disabling Aero
23:49:30: Settings::Video: Disabling Aero
23:55:11: Capture window 0x000D0754 invalid or changing, terminating capture
23:55:18: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
23:55:18:   New Scene
23:55:19: Using text output
23:55:19: Using text output
23:55:19: Using bitmap image
23:55:19: Using bitmap image
23:55:19: Using bitmap image
23:55:19: ------------------------------------------
23:55:19:     device: HD Webcam C525,
23:55:19:     device id \\?\usb#vid_046d&pid_0826&mi_02#6&2a02687e&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
23:55:19:     chosen type: MJPG, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
23:55:19:     use buffering: false - 0, fourCC: 'MJPG'
23:55:19:     audio device: Avaktivera,
23:55:19:     audio device id Disabled,
23:55:19: 
23:55:19: Using directshow input
23:55:19: Using Monitor Capture
23:55:19: PERFORMANCE WARNING: Scene change took 757 ms, maybe some sources should be global sources?
23:55:42: Total frames encoded: 277068, total frames duplicated: 821 (0.30%)
23:55:42: Total frames rendered: 276658, number of late frames: 63 (0.02%) (it's okay for some frames to be late)
23:55:43: RTMPPublisher::SocketLoop: Graceful loop exit
23:55:43: Average send payload: 8489 bytes, average send interval: 18 ms
23:55:43: Number of times waited to send: 91, Waited for a total of 323376 bytes
23:55:43: Number of b-frames dropped: 656 (0.24%), Number of p-frames dropped: 797 (0.29%), Total 1453 (0.52%)
23:55:43: Number of bytes sent: 3657955146
23:55:43: 
23:55:43: Profiler time results:
23:55:43: 
23:55:43: ==============================================================
23:55:43: video thread frame - [100%] [avg time: 1.953 ms] [children: 80.2%] [unaccounted: 19.8%]
23:55:43: | scene->Preprocess - [69.4%] [avg time: 1.355 ms]
23:55:43: | GPU download and conversion - [10.9%] [avg time: 0.212 ms] [children: 9.83%] [unaccounted: 1.02%]
23:55:43: | | flush - [9.37%] [avg time: 0.183 ms]
23:55:43: | | CopyResource - [0.358%] [avg time: 0.007 ms]
23:55:43: | | conversion to 4:2:0 - [0.102%] [avg time: 0.002 ms]
23:55:43: Convert444Threads - [100%] [avg time: 1.068 ms] [children: 99.4%] [unaccounted: 0.562%]
23:55:43: | Convert444toNV12 - [99.4%] [avg time: 1.062 ms]
23:55:43: encoder thread frame - [100%] [avg time: 1.879 ms]
23:55:43: ==============================================================
23:55:43: 
23:55:43: 
23:55:43: Profiler CPU results:
23:55:43: 
23:55:43: ==============================================================
23:55:43: video thread frame - [cpu time: avg 1.269 ms, total 351080 ms] [avg calls per frame: 1]
23:55:43: | scene->Preprocess - [cpu time: avg 1.123 ms, total 310707 ms] [avg calls per frame: 1]
23:55:43: | GPU download and conversion - [cpu time: avg 0.041 ms, total 11388.1 ms] [avg calls per frame: 1]
23:55:43: | | flush - [cpu time: avg 0.027 ms, total 7722.04 ms] [avg calls per frame: 1]
23:55:43: | | CopyResource - [cpu time: avg 0.004 ms, total 1341.61 ms] [avg calls per frame: 1]
23:55:43: | | conversion to 4:2:0 - [cpu time: avg 0.001 ms, total 468.002 ms] [avg calls per frame: 1]
23:55:43: Convert444Threads - [cpu time: avg 1.027 ms, total 568405 ms] [avg calls per frame: 2]
23:55:43: | Convert444toNV12 - [cpu time: avg 1.024 ms, total 567079 ms] [avg calls per frame: 2]
23:55:43: encoder thread frame - [cpu time: avg 1.271 ms, total 352188 ms] [avg calls per frame: 1]
23:55:43: ==============================================================
23:55:43: 
23:55:43: =====Stream End: 2014-01-12, 23:55:43=================================================
23:59:15: =====Stream Start: 2014-01-12, 23:59:15===============================================
23:59:15:   Multithreaded optimizations: On
23:59:15:   Base resolution: 1920x1080
23:59:15:   Output resolution: 1920x1080
23:59:15: ------------------------------------------
23:59:15: Loading up D3D10 on AMD Radeon HD 6900 Series (Adapter 1)...
23:59:15: ------------------------------------------
23:59:15: Audio Format: 48000hz
23:59:15: Playback device Default
23:59:15: ------------------------------------------
23:59:15: Using desktop audio input: Speakers (2- C-Media USB Headphone Set  )
23:59:15: ------------------------------------------
23:59:15: Using auxilary audio input: Microphone (2- C-Media USB Headphone Set  )
23:59:15: Using text output
23:59:15: Using text output
23:59:15: Using bitmap image
23:59:15: Using bitmap image
23:59:15: Using bitmap image
23:59:15: ------------------------------------------
23:59:15:     device: HD Webcam C525,
23:59:15:     device id \\?\usb#vid_046d&pid_0826&mi_02#6&2a02687e&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
23:59:15:     chosen type: MJPG, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
23:59:15:     use buffering: false - 0, fourCC: 'MJPG'
23:59:15:     audio device: Avaktivera,
23:59:15:     audio device id Disabled,
23:59:15: 
23:59:15: Using directshow input
23:59:15: Using graphics capture
23:59:15: Scene buffering time set to 100
23:59:15: MMDeviceAudioSource: Frequency for device 'Speakers (2- C-Media USB Headphone Set  )' is 352800, samples per sec is 44100
23:59:15: MMDeviceAudioSource: Frequency for device 'Microphone (2- C-Media USB Headphone Set  )' is 176400, samples per sec is 44100
00:04:25: Using bitmap image
00:04:59: Using bitmap image
00:05:55: Using bitmap image
00:07:49: Total frames encoded: 0, total frames duplicated: 0 (-1.#J%)
00:07:49: Total frames rendered: 18001, number of late frames: 1 (0.01%) (it's okay for some frames to be late)
00:07:50: 
00:07:50: Profiler time results:
00:07:50: 
00:07:50: ==============================================================
00:07:50: video thread frame - [100%] [avg time: 1.967 ms] [children: 78%] [unaccounted: 22%]
00:07:50: | scene->Preprocess - [77.3%] [avg time: 1.52 ms]
00:07:50: | GPU download and conversion - [0.763%] [avg time: 0.015 ms] [children: 0.153%] [unaccounted: 0.61%]
00:07:50: | | flush - [0.153%] [avg time: 0.003 ms]
00:07:50: ==============================================================
00:07:50: 
00:07:50: 
00:07:50: Profiler CPU results:
00:07:50: 
00:07:50: ==============================================================
00:07:50: video thread frame - [cpu time: avg 1.478 ms, total 26613.8 ms] [avg calls per frame: 1]
00:07:50: | scene->Preprocess - [cpu time: avg 1.272 ms, total 22901 ms] [avg calls per frame: 1]
00:07:50: | GPU download and conversion - [cpu time: avg 0.013 ms, total 249.602 ms] [avg calls per frame: 1]
00:07:50: | | flush - [cpu time: avg 0.009 ms, total 171.602 ms] [avg calls per frame: 1]
00:07:50: ==============================================================
00:07:50: 
00:07:50: =====Stream End: 2014-01-13, 00:07:50=================================================


Last game capture log:
2014-01-12, 23:22:56: we're booting up: 
23:22:56: CaptureThread: attached to process Smite.exe
23:22:56: D3D9 Present
23:22:56: DXGI Present
23:22:56: D3D9EndScene called
23:22:56: D3DPRESENT_PARAMETERS {
23:22:56: 	BackBufferWidth: 1920
23:22:56: 	BackBufferHeight: 1080
23:22:56: 	BackBufferFormat: D3DFMT_A8R8G8B8
23:22:56: 	BackBufferCount: 1
23:22:56: 	MultiSampleType: D3DMULTISAMPLE_NONE
23:22:56: 	MultiSampleQuality: 0
23:22:56: 	SwapEffect: D3DSWAPEFFECT_COPY
23:22:56: 	hDeviceWindow: 853844
23:22:56: 	Windowed: true
23:22:56: 	EnableAutoDepthStencil: false
23:22:56: 	AutoDepthStencilFormat: D3DFMT_UNKNOWN
23:22:56: 	Flags: D3DPRESENTFLAG_LOCKABLE_BACKBUFFER 
23:22:56: 	FullScreen_RefreshRateInHz: 0
23:22:56: 	PresentationInterval: 2147483648
23:22:56: };
23:22:56: successfully set up d3d9 hooks
23:22:56: D3D9Present called
23:22:56: DoD3D9GPUHook: success
23:22:56: D3DSURFACE_DESC {
23:22:56: 	Format: D3DFMT_A8R8G8B8
23:22:56: 	Type: D3DRTYPE_SURFACE
23:22:56: 	Usage: D3DUSAGE_RENDERTARGET 
23:22:56: 	Pool: D3DPOOL_DEFAULT
23:22:56: 	MultiSampleType: D3DMULTISAMPLE_NONE
23:22:56: 	MultiSampleQuality: 0
23:22:56: 	Width: 1920
23:22:56: 	Height: 1080
23:22:56: };
23:22:56: successfully capturing d3d9 frames via GPU
23:22:56: NV Capture available
23:22:56: FBO available
23:22:56: GL Present
23:22:56: (half life scientist) everything..  seems to be in order

Krazy · Jan 14, 2014

Well, you are only dropping 0.5% of frames, and a lot of that was probably due to your slow scene changes. That can probably be resolved by making your webcam a global source and lowering it's resolution.

However, that's not enough dropped frames to cause noticeable issues, so it just seems like whoever is watching can't pull data from the Twitch servers fast enough. This unfortunately means you have to keep lowering bitrate until it stops. That's really the only solution.

figgaH · Jan 14, 2014

Ok thanks for the help!
Could you please tell me how to make the cam a global source? its on 720p right now
Edit: About buffersize what do you suggest i keep that at?
One more thing, if i lower my resolution on the stream to 720p will i be able to increase bitrate?

hilalpro · Jan 14, 2014

There's a button on the main interface called "global sources" click that and add your cam from there then delete your old cam source from the scene and recreate it as a global source (add>global source).

As for the rest of your settings i would suggest downscaling to 720p at 30fps and use a bitrate of 2000. You might want to use a slower x264 cpu preset ("faster" "fast" or "medium") to preserve a little more quality at that bitrate.

figgaH · Jan 14, 2014

Thanks Hilalpro, but do you think lowering my resolution and using a slower cpu preset is going to change the fact that people are unable to watch? Im not good at this stuff :D

hilalpro · Jan 14, 2014

Not exactly, but what should help is the 2000 kbps bitrate you would be using which will require only a bit over 2mbps (twitch bandwidth) to watch over a long period of time. The rest of the settings are roughly just an adaptation to that bitrate.

figgaH · Jan 14, 2014

Ok, cool what about the buffersize?
SMITE is a game with lots of movement just like wow. Is 720p 30fps gonna be enough?
Does the cpu preset make the quality of the stream better if its "faster" instead of "medium"?

hilalpro · Jan 14, 2014

Test your settings and see how the visual quality looks.. There's games where 2000 kbps bitrate just wouldn't cut it for 720p and at that point you'll have to downscale further to reduce pixelization. The preset "medium" should look a little bit better at the same bitrate but it does require alot more CPU Processing time compared to "faster".

Question / Help Friends can't watch my stream.

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