Fixing my Follower Alert

[MissCakeeey]

Hey, I just started streaming via OBS and set up my alertbox via a tutorial on YT. Like enabling the alerts on streamlabs and set all my alerts up there. I copied the link in a new browser source in my scene and then started running tests. My issue now is that every alert is working. Like donations are shown and raids and all of the unnecessary things. Except my follower alert, the basically most important. I have been searching the internet for an hour and did not find anything explaining how to fix this particular problem. So I would really appreciate some help.

 

[PaiSand]

If the service you're using don't gives you support for their own service consider to use a different service.
This isn't strteamlabs support.