Bug Report Crashing while recording any game

J

Jon_Ice

New Member
I'm am trying to use OBS instead of FRAPS. Nerver had a problem with FRAPS. It works perfectly. But I heard OBS is really great and I want to give it a try.
Well... the title says it all.

I hope those here is what you guys need:

Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files\obs\libx264-142.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000000006197ED16 (c:\program files\obs\libx264-142.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.1 (Build 7600)
CPU: AMD FX(tm)-8350 Eight-Core Processor  

Crashing thread stack trace:
Stack  EIP  Arg0  Arg1  Arg2  Arg3  Address
0000000006DCF308 000000006197ED16 0000000000000000 0000000000000000 0000000000000000 0000000000000000 libx264-142.dll!0x6197ed16
0000000006DCF310 00000000619EBF96 0000000000000000 0000000000000000 0000000000000000 0000000000000000 libx264-142.dll!0x619ebf96
0000000006DCF790 00000000619C1793 0000000000000000 0000000076BFB781 0000000007C43DC0 0000000007C43E38 libx264-142.dll!0x619c1793
0000000006DCFBC0 00000000619C2ACC 0000000000000000 0000000000000000 0000000000000000 000007FEFE9D13F2 libx264-142.dll!0x619c2acc
0000000006DCFC50 0000000061A0FE1D 0000000008113AC0 0000000008113AC0 0000000000000000 0000000000000000 libx264-142.dll!0x61a0fe1d
0000000006DCFCA0 0000000061A10163 0000000008113AC0 0000000000000000 0000000000000000 0000000000000000 libx264-142.dll!0x61a10163
0000000006DCFCD0 000007FEFE9D42BF 000007FEFEA61EA0 0000000008113AC0 0000000000000000 0000000000000000 msvcrt.dll!0x7fefe9d42bf
0000000006DCFD00 000007FEFE9D7459 0000000000000000 0000000000000000 0000000000000000 0000000000000000 msvcrt.dll!0x7fefe9d7459
0000000006DCFD30 0000000076BCF56D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x76bcf56d
0000000006DCFD60 0000000076D03281 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x76d03281

A minidump was saved to C:\Users\Jon Ice\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-16_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address  Module

And another one

Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files\obs\libx264-142.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 0000000072C3867A (c:\program files\obs\libx264-142.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.1 (Build 7600)
CPU: AMD FX(tm)-8350 Eight-Core Processor   

Crashing thread stack trace:
Stack  EIP  Arg0  Arg1  Arg2  Arg3  Address
00000000090ADDE0 0000000072C3867A 0000000000000000 0000000000000000 0000000000000000 0000000000000000 libx264-142.dll!0x72c3867a
00000000090ADF10 0000000072C4DA79 000000000041FA20 0000000072C50333 000000000041FA98 0000000072B8ECE9 libx264-142.dll!0x72c4da79
00000000090AFD90 0000000072B8963E 0000000000000000 00000000FFFFFFFE 0000000000000000 000007FEFEB713F2 libx264-142.dll!0x72b8963e
00000000090AFDF0 0000000072C4FE1D 000000000041FDA0 000000000041FDA0 0000000000000000 0000000000000000 libx264-142.dll!0x72c4fe1d
00000000090AFE40 0000000072C50163 000000000041FDA0 0000000000000000 0000000000000000 0000000000000000 libx264-142.dll!0x72c50163
00000000090AFE70 000007FEFEB742BF 000007FEFEC01EA0 000000000041FDA0 0000000000000000 0000000000000000 msvcrt.dll!0x7fefeb742bf
00000000090AFEA0 000007FEFEB77459 0000000000000000 0000000000000000 0000000000000000 0000000000000000 msvcrt.dll!0x7fefeb77459
00000000090AFED0 0000000076BBF56D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x76bbf56d
00000000090AFF00 0000000076CF3281 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x76cf3281

A minidump was saved to C:\Users\Jon Ice\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-16_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address  Module

My specs:
FX-8350 - 4.0 Ghz
16Gb RAM
Radeon HD 6950
Windows 7 - 64 Bits

I don't know what else you guys need. I hope that's all.

By the way... Those are the ones that have logs... the others just froze my computer completely and I had to hit the reset button. They generated no logs. And I have no normal logs as I couldn't make it to work yet.

Please help.
Thanks o/
 

Attachments

  • OBSCrashDump2014-08-16_1.dmp
    997.5 KB · Views: 15
  • OBSCrashDump2014-08-16_2.dmp
    846.9 KB · Views: 19
R

R1CH

Forum Admin
Developer
Please run a stress test like Prime95, OCCT or LinX to verify your system is stable. Random x264 crashes and freezing may indicate faulty hardware.
 
J

Jon_Ice

New Member
R1CH said:
Please run a stress test like Prime95, OCCT or LinX to verify your system is stable. Random x264 crashes and freezing may indicate faulty hardware.
Click to expand...

I do know a little about hardware and I don't think there is a problem, but I'll follow all your instructions, as I am the one asking for help here.
I'll try Prime95 and OCCT only, 'cause LinX homepage seems to be in russian or something. I don't like installing "things" on my computer. I'm going to trust you that those things won't mess with my system here.
I'll get back to you as soon as I see what those things will do and what results they can show us.

For now I thank you for the fast response and... let's see what we'll come up with ;)
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
R1CH isn't the type of guy to pass blame or anything -- he's just legitimately trying to figure out what the issue is. When it crashes in x264, it's very likely that it's some sort of instability most of the time. However we also updated x264 in the next build as well, so if that build of x264 really is to blame that'll be the best way to know for sure.
 
Last edited:
J

Jon_Ice

New Member
Jim said:
R1CH isn't the type of guy to pass blame or anything -- he's just legitimately trying to figure out what the issue is. When it crashes in x264, it's very likely that it's some sort of instability most of the time. However we also updated x264 in the next build as well, so if that build of x264 really is to blame that'll be the best way to know for sure.
Click to expand...

I'm not sure yet, but I think what I have here is a heating problem. OCCT was really forcing everything and than it suddenly froze... and I think it was just when reached 80ºC on my CPU.
Do you think that could be the problem ?
 
R

R1CH

Forum Admin
Developer
Yes, video encoding is also very CPU intensive so if your system is freezing or having instability at high temperature / CPU load, this may be the problem. You could try the test build just to see if the x264 update fixed it.
 
J

Jon_Ice

New Member
R1CH said:
Yes, video encoding is also very CPU intensive so if your system is freezing or having instability at high temperature / CPU load, this may be the problem. You could try the test build just to see if the x264 update fixed it.
Click to expand...

I did a few things in my PC here and I have a new log:

Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files\obs\libx264-142.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 0000000068E3867A (c:\program files\obs\libx264-142.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.1 (Build 7600)
CPU: AMD FX(tm)-8350 Eight-Core Processor  

Crashing thread stack trace:
Stack  EIP  Arg0  Arg1  Arg2  Arg3  Address
0000000008D0D990 0000000068E3867A 0000000000000000 0000000000000000 0000000000000000 0000000000000000 libx264-142.dll!0x68e3867a
0000000008D0DAC0 0000000068E4DA79 0000000007B42A60 0000000068E50333 0000000007B42AD8 0000000068D8ECE9 libx264-142.dll!0x68e4da79
0000000008D0F940 0000000068D8963E 0000000000000000 00000000FFFFFFFE 0000000000000000 000007FEFEE613F2 libx264-142.dll!0x68d8963e
0000000008D0F9A0 0000000068E4FE1D 0000000000489260 0000000000489260 0000000000000000 0000000000000000 libx264-142.dll!0x68e4fe1d
0000000008D0F9F0 0000000068E50163 0000000000489260 0000000000000000 0000000000000000 0000000000000000 libx264-142.dll!0x68e50163
0000000008D0FA20 000007FEFEE642BF 000007FEFEEF1EA0 0000000000489260 0000000000000000 0000000000000000 msvcrt.dll!0x7fefee642bf
0000000008D0FA50 000007FEFEE67459 0000000000000000 0000000000000000 0000000000000000 0000000000000000 msvcrt.dll!0x7fefee67459
0000000008D0FA80 000000007703F56D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7703f56d
0000000008D0FAB0 0000000077173281 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x77173281

A minidump was saved to C:\Users\Jon Ice\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-17_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address  Module

I installed a bunch of Fans an all and this time I was monitoring all the temperatures. Unfortunately the temperature is not the problem here. So we can discard that.

I will try the test build ;)

Thanks for all the help. I'll let you know the results.
 

Attachments

  • OBSCrashDump2014-08-17_1.dmp
    640.4 KB · Views: 22
paibox

paibox

heros in an halfshel
Didn't you say that your CPU hit 80 degrees Celsius? The maximum temperature the CPU allows before it starts underclocking itself is 80 degrees, at 90 it would forcibly shut down to prevent damage, you shouldn't be getting anywhere near 80 to begin with.
 
R

R1CH

Forum Admin
Developer
Definitely give the test build a try, the x264 crashes seem somewhat repeatable so it might be an x264 bug.
 
C

CPBAMBAM

New Member
I got similar problems with x264 but they appear completely random.
 

Attachments

  • OBSCrashLog2014-08-14_1.txt
    1.4 KB · Views: 14
J

Jon_Ice

New Member
R1CH said:
Definitely give the test build a try, the x264 crashes seem somewhat repeatable so it might be an x264 bug.
Click to expand...

Again... thanks for the fast responses, guys.
I tried the Test Build... same thing, I guess.

Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\users\jon ice\downloads\obs_0_63b_test_2\64bit\libx264-142.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000000006BF6E71F (c:\users\jon ice\downloads\obs_0_63b_test_2\64bit\libx264-142.dll)
OBS version: Open Broadcaster Software v0.63b (test build 2)
Windows version: 6.1 (Build 7600)
CPU: AMD FX(tm)-8350 Eight-Core Processor  

Crashing thread stack trace:
Stack  EIP  Arg0  Arg1  Arg2  Arg3  Address
0000000009E2F680 000000006BF6E71F 0000000000000000 0000000017525F90 0000000017525FA0 00000000005AED20 libx264-142.dll!0x6bf6e71f
0000000009E2FAB0 000000006BF6F664 0000000000000000 0000000000000000 0000000000000000 000007FEFDFA13F2 libx264-142.dll!0x6bf6f664
0000000009E2FB40 000000006BFDC7AE 00000000079711C0 00000000079711C0 000000020000002A 0000000100000015 libx264-142.dll!0x6bfdc7ae
0000000009E2FB90 000000006BFDCBC3 00000000079711C0 0000000000000000 0000000000000000 0000000000000000 libx264-142.dll!0x6bfdcbc3
0000000009E2FBC0 000007FEFDFA42BF 000007FEFE031EA0 00000000079711C0 0000000000000000 0000000000000000 msvcrt.dll!0x7fefdfa42bf
0000000009E2FBF0 000007FEFDFA7459 0000000000000000 0000000000000000 0000000000000000 0000000000000000 msvcrt.dll!0x7fefdfa7459
0000000009E2FC20 000000007777F56D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7777f56d
0000000009E2FC50 00000000779B3281 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x779b3281

A minidump was saved to C:\Users\Jon Ice\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-18_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address  Module

And again...

Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\users\jon ice\downloads\obs_0_63b_test_2\64bit\libx264-142.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000000006BF6E71F (c:\users\jon ice\downloads\obs_0_63b_test_2\64bit\libx264-142.dll)
OBS version: Open Broadcaster Software v0.63b (test build 2)
Windows version: 6.1 (Build 7600)
CPU: AMD FX(tm)-8350 Eight-Core Processor  

Crashing thread stack trace:
Stack  EIP  Arg0  Arg1  Arg2  Arg3  Address
00000000098FF370 000000006BF6E71F 0000000000000000 00000000170A6410 00000000170A6420 00000000004BE8C0 libx264-142.dll!0x6bf6e71f
00000000098FF7A0 000000006BF6F664 0000000000000000 0000000000000000 0000000000000000 000007FEFDFA13F2 libx264-142.dll!0x6bf6f664
00000000098FF830 000000006BFDC7AE 000000000045A0C0 000000000045A0C0 0000000000000000 0000000000000000 libx264-142.dll!0x6bfdc7ae
00000000098FF880 000000006BFDCBC3 000000000045A0C0 0000000000000000 0000000000000000 0000000000000000 libx264-142.dll!0x6bfdcbc3
00000000098FF8B0 000007FEFDFA42BF 000007FEFE031EA0 000000000045A0C0 0000000000000000 0000000000000000 msvcrt.dll!0x7fefdfa42bf
00000000098FF8E0 000007FEFDFA7459 0000000000000000 0000000000000000 0000000000000000 0000000000000000 msvcrt.dll!0x7fefdfa7459
00000000098FF910 000000007777F56D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7777f56d
00000000098FF940 00000000779B3281 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x779b3281

A minidump was saved to C:\Users\Jon Ice\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-18_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address  Module

The funny thing is that is always around 8 to 10 minutes recording. Is there some setting that my computer is not liking ? The second time there I turned my anti-virus off... just to see if maybe it was acting funny on me.

Well... I don't know what else I can try. Suggestions ?
 

Attachments

  • OBSCrashDump2014-08-18_1.dmp
    718.7 KB · Views: 20
  • OBSCrashDump2014-08-18_2.dmp
    720 KB · Views: 17
J

Jon_Ice

New Member
paibox said:
Didn't you say that your CPU hit 80 degrees Celsius? The maximum temperature the CPU allows before it starts underclocking itself is 80 degrees, at 90 it would forcibly shut down to prevent damage, you shouldn't be getting anywhere near 80 to begin with.
Click to expand...

With OCCT... not OBS.
 
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