Question / Help Constant disconnects with Twitch.tv

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C

CommanderRoot

New Member
Wawrzyn3 said:
Funny thing is that I created second twitch account yesterday and tried to stream and it worked perfectly, so it's definetly twitch and Twitch's support works like shit...
Click to expand...

Did you try to reset your streamkey to a new one on your old account? Maybe this fixes the problem
 
W

Wawrzyn3

New Member
Sorry for the double post but I may have a solution. At least it helped with my problem. I did reset a key like 5th time already and on Twitch support they suggested to make sure to check the timezone on you account (twitch/settings) at the bottom of the page. I had Pacific time while I live in Poland so i changed it and stream seems to be working just fine.
 
D

deuzzz

New Member
Wawrzyn3 said:
Sorry for the double post but I may have a solution. At least it helped with my problem. I did reset a key like 5th time already and on Twitch support they suggested to make sure to check the timezone on you account (twitch/settings) at the bottom of the page. I had Pacific time while I live in Poland so i changed it and stream seems to be working just fine.
Click to expand...

I've found a solution.

Also in settings, SET YOUR DISPLAY NAME TO YOUR ORIGINAL ACCOUNT NAME.

For some reason mine was erased which was the cause of all my problems.

CONSIDER THIS SOLVED!
 
T

Tarzikaf

New Member
Not solved for me.
here's my latest log:
Code: 
20:32:06: Open Broadcaster Software v0.542b - 64bit (　^ω^)
20:32:06: -------------------------------
20:32:06: CPU Name: AMD FX(tm)-8350 Eight-Core Processor
20:32:06: CPU Speed: 4615MHz
20:32:06: Physical Memory:  16298MB Total, 13101MB Free
20:32:06: stepping id: 0, model 2, family 15, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 8, total cores 4
20:32:06: monitor 1: pos={0, 0}, size={1920, 1080}
20:32:06: Windows Version: 6.1 Build 7601 S
20:32:06: Aero is Disabled
20:32:06: -------------------------------
20:32:06: OBS Modules:
20:32:06: Base Address     Module
20:32:06: 000000003F570000 OBS.exe
20:32:06: 00000000EF4C0000 OBSApi.dll
20:32:06: 00000000FA5E0000 DShowPlugin.dll
20:32:06: 00000000FA5B0000 GraphicsCapture.dll
20:32:06: 00000000FB9D0000 NoiseGate.dll
20:32:06: 00000000FA560000 PSVPlugin.dll
20:32:06: ------------------------------------------
20:32:06: Adapter 1
20:32:06:   Video Adapter: NVIDIA GeForce GTX 660 
20:32:06:   Video Adapter Dedicated Video Memory: 2091319296
20:32:06:   Video Adapter Shared System Memory: 2147807232
20:32:06: Using automatic low latency mode
20:32:06: =====Stream Start: 2013-08-04, 20:32:06===============================================
20:32:06:   Multithreaded optimizations: On
20:32:06:   Base resolution: 1920x1080
20:32:06:   Output resolution: 1280x720
20:32:06: ------------------------------------------
20:32:06: Loading up D3D10...
20:32:07: Playback device Default
20:32:07: ------------------------------------------
20:32:07: Using desktop audio input: Traktor Audio 2 (Ch A, Out 1|2) (Traktor Audio 2 WDM Audio)
20:32:07: ------------------------------------------
20:32:07: Using auxilary audio input: Microphone (3- Yeti Stereo Microphone)
20:32:07: ------------------------------------------
20:32:07: Audio Encoding: AAC
20:32:07:     bitrate: 160
20:32:07: Using graphics capture
20:32:07: Using graphics capture
20:32:07: Using graphics capture
20:32:07: Using graphics capture
20:32:07: Using graphics capture
20:32:07: Using graphics capture
20:32:07: ------------------------------------------
20:32:07: Video Encoding: x264
20:32:07:     fps: 30
20:32:07:     width: 1280, height: 720
20:32:07:     preset: veryfast
20:32:07:     CBR: no
20:32:07:     CFR: yes
20:32:07:     max bitrate: 4000
20:32:07:     buffer size: 4000
20:32:07:     quality: 8
20:32:07: ------------------------------------------
20:32:09: Using RTMP service: Twitch / Justin.tv
20:32:09:   Server selection: rtmp://live-jfk.justin.tv/app
20:32:10: SO_SNDBUF was at 8192
20:32:10: SO_SNDBUF is now 65536
20:32:14: SharedTexCapture hooked
20:32:16: GraphicsCaptureSource::NewCapture:  eliminating old capture
20:32:16: SharedTexCapture hooked
23:12:53: GraphicsCaptureSource::NewCapture:  eliminating old capture
23:12:53: SharedTexCapture hooked
23:13:00: GraphicsCaptureSource::NewCapture:  eliminating old capture
23:13:00: SharedTexCapture hooked
23:16:38: GraphicsCaptureSource::NewCapture:  eliminating old capture
23:16:38: SharedTexCapture hooked
23:58:27: GraphicsCaptureSource::NewCapture:  eliminating old capture
23:58:27: SharedTexCapture hooked
23:58:30: GraphicsCaptureSource::NewCapture:  eliminating old capture
23:58:30: SharedTexCapture hooked
00:04:55: RTMPPublisher::SocketLoop: Socket error, send() returned -1, GetLastError() 10054
00:04:55: Total frames rendered: 382942, number of frames that lagged: 51 (0.01%) (it's okay for some frames to lag)
00:04:55: Total duplicated frames: 3855 (1.01%)
00:04:55: librtmp error: WriteN, RTMP send error 10054 (79 bytes)
00:04:55: librtmp error: WriteN, RTMP send error 10038 (42 bytes)
00:04:55: Number of times waited to send: 0, Waited for a total of 0 bytes
00:04:55: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
00:04:55: =====Stream End: 2013-08-05, 00:04:55=================================================
00:05:05: Using automatic low latency mode
00:05:05: =====Stream Start: 2013-08-05, 00:05:05===============================================
00:05:05:   Multithreaded optimizations: On
00:05:05:   Base resolution: 1920x1080
00:05:05:   Output resolution: 1280x720
00:05:05: ------------------------------------------
00:05:05: Loading up D3D10...
00:05:06: Playback device Default
00:05:06: ------------------------------------------
00:05:06: Using desktop audio input: Traktor Audio 2 (Ch A, Out 1|2) (Traktor Audio 2 WDM Audio)
00:05:06: ------------------------------------------
00:05:06: Using auxilary audio input: Microphone (3- Yeti Stereo Microphone)
00:05:06: ------------------------------------------
00:05:06: Audio Encoding: AAC
00:05:06:     bitrate: 160
00:05:06: Using graphics capture
00:05:06: Using graphics capture
00:05:06: Using graphics capture
00:05:06: Using graphics capture
00:05:06: Using graphics capture
00:05:06: Using graphics capture
00:05:06: ------------------------------------------
00:05:06: Video Encoding: x264
00:05:06:     fps: 30
00:05:06:     width: 1280, height: 720
00:05:06:     preset: veryfast
00:05:06:     CBR: no
00:05:06:     CFR: yes
00:05:06:     max bitrate: 4000
00:05:06:     buffer size: 4000
00:05:06:     quality: 8
00:05:06: ------------------------------------------
00:05:06: SharedTexCapture hooked
00:05:08: Using RTMP service: Twitch / Justin.tv
00:05:08:   Server selection: rtmp://live-jfk.justin.tv/app
00:05:09: SO_SNDBUF was at 8192
00:05:09: SO_SNDBUF is now 65536
00:05:13: GraphicsCaptureSource::NewCapture:  eliminating old capture
00:05:13: SharedTexCapture hooked
00:47:10: GraphicsCaptureSource::NewCapture:  eliminating old capture
00:47:10: SharedTexCapture hooked
00:47:32: GraphicsCaptureSource::NewCapture:  eliminating old capture
00:47:32: SharedTexCapture hooked
00:47:57: GraphicsCaptureSource::NewCapture:  eliminating old capture
00:47:57: SharedTexCapture hooked
00:48:49: GraphicsCaptureSource::NewCapture:  eliminating old capture
00:48:49: SharedTexCapture hooked
00:48:56: GraphicsCaptureSource::NewCapture:  eliminating old capture
00:48:56: SharedTexCapture hooked
00:50:28: GraphicsCaptureSource::NewCapture:  eliminating old capture
00:50:28: SharedTexCapture hooked
01:17:32: GraphicsCaptureSource::NewCapture:  eliminating old capture
01:17:32: SharedTexCapture hooked
01:19:29: Using text output
01:25:19: GraphicsCaptureSource::NewCapture:  eliminating old capture
01:25:19: SharedTexCapture hooked
01:29:25: GraphicsCaptureSource::NewCapture:  eliminating old capture
01:29:25: SharedTexCapture hooked
01:30:28: GraphicsCaptureSource::NewCapture:  eliminating old capture
01:30:28: SharedTexCapture hooked
01:32:42: GraphicsCaptureSource::NewCapture:  eliminating old capture
01:32:42: SharedTexCapture hooked
01:32:49: GraphicsCaptureSource::NewCapture:  eliminating old capture
01:32:49: SharedTexCapture hooked
01:32:54: GraphicsCaptureSource::NewCapture:  eliminating old capture
01:32:54: SharedTexCapture hooked
01:36:58: GraphicsCaptureSource::NewCapture:  eliminating old capture
01:36:58: SharedTexCapture hooked
01:37:03: GraphicsCaptureSource::NewCapture:  eliminating old capture
01:37:03: SharedTexCapture hooked
02:02:00: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:02:00: SharedTexCapture hooked
02:02:17: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:02:17: SharedTexCapture hooked
02:03:08: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:03:08: SharedTexCapture hooked
02:03:25: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:03:25: SharedTexCapture hooked
02:04:18: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:04:18: SharedTexCapture hooked
02:04:20: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:04:20: SharedTexCapture hooked
02:04:23: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:04:23: SharedTexCapture hooked
02:04:30: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:04:30: SharedTexCapture hooked
02:04:32: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:04:32: SharedTexCapture hooked
02:04:33: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:04:33: SharedTexCapture hooked
02:08:38: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:08:38: SharedTexCapture hooked
02:08:40: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:08:40: SharedTexCapture hooked
02:12:26: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:12:26: SharedTexCapture hooked
02:12:35: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:12:35: SharedTexCapture hooked
02:36:27: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:36:27: SharedTexCapture hooked
02:36:28: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:36:28: SharedTexCapture hooked
02:39:21: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:39:21: SharedTexCapture hooked
02:39:25: GraphicsCaptureSource::NewCapture:  eliminating old capture
02:39:25: SharedTexCapture hooked
03:35:42: RTMPPublisher::SocketLoop: Socket error, send() returned -1, GetLastError() 10054
03:35:42: Total frames rendered: 377765, number of frames that lagged: 1185 (0.31%) (it's okay for some frames to lag)
03:35:42: Total duplicated frames: 6226 (1.65%)
03:35:42: librtmp error: WriteN, RTMP send error 10054 (79 bytes)
03:35:42: librtmp error: WriteN, RTMP send error 10038 (42 bytes)
03:35:42: Number of times waited to send: 0, Waited for a total of 0 bytes
03:35:42: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
03:35:42: =====Stream End: 2013-08-05, 03:35:42=================================================
03:35:52: Using automatic low latency mode
03:35:52: =====Stream Start: 2013-08-05, 03:35:52===============================================
03:35:52:   Multithreaded optimizations: On
03:35:52:   Base resolution: 1920x1080
03:35:52:   Output resolution: 1280x720
03:35:52: ------------------------------------------
03:35:52: Loading up D3D10...
03:35:52: Playback device Default
03:35:52: ------------------------------------------
03:35:52: Using desktop audio input: Traktor Audio 2 (Ch A, Out 1|2) (Traktor Audio 2 WDM Audio)
03:35:52: ------------------------------------------
03:35:52: Using auxilary audio input: Microphone (3- Yeti Stereo Microphone)
03:35:52: ------------------------------------------
03:35:52: Audio Encoding: AAC
03:35:52:     bitrate: 160
03:35:52: Using graphics capture
03:35:52: Using graphics capture
03:35:52: Using graphics capture
03:35:52: Using graphics capture
03:35:52: Using graphics capture
03:35:52: Using graphics capture
03:35:52: ------------------------------------------
03:35:52: Video Encoding: x264
03:35:52:     fps: 30
03:35:52:     width: 1280, height: 720
03:35:52:     preset: veryfast
03:35:52:     CBR: no
03:35:52:     CFR: yes
03:35:52:     max bitrate: 4000
03:35:52:     buffer size: 4000
03:35:52:     quality: 8
03:35:52: ------------------------------------------
03:35:52: SharedTexCapture hooked
03:35:54: Using RTMP service: Twitch / Justin.tv
03:35:54:   Server selection: rtmp://live-jfk.justin.tv/app
03:35:55: SO_SNDBUF was at 8192
03:35:55: SO_SNDBUF is now 65536
03:36:01: GraphicsCaptureSource::NewCapture:  eliminating old capture
03:36:01: SharedTexCapture hooked
04:06:18: GraphicsCaptureSource::NewCapture:  eliminating old capture
04:06:18: SharedTexCapture hooked
04:06:27: GraphicsCaptureSource::NewCapture:  eliminating old capture
04:06:27: SharedTexCapture hooked
04:29:49: Exit signal received, terminating capture
04:30:51: SharedTexCapture hooked
04:31:10: GraphicsCaptureSource::NewCapture:  eliminating old capture
04:31:10: SharedTexCapture hooked
04:33:21: RTMPPublisher::SocketLoop: Socket error, send() returned -1, GetLastError() 10054
04:33:21: Total frames rendered: 103001, number of frames that lagged: 502 (0.49%) (it's okay for some frames to lag)
04:33:21: Total duplicated frames: 2095 (2.03%)
04:33:21: librtmp error: WriteN, RTMP send error 10054 (79 bytes)
04:33:21: librtmp error: WriteN, RTMP send error 10038 (42 bytes)
04:33:21: Number of times waited to send: 0, Waited for a total of 0 bytes
04:33:21: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
04:33:21: =====Stream End: 2013-08-05, 04:33:21=================================================
04:33:32: Using automatic low latency mode
04:33:32: =====Stream Start: 2013-08-05, 04:33:32===============================================
04:33:32:   Multithreaded optimizations: On
04:33:32:   Base resolution: 1920x1080
04:33:32:   Output resolution: 1280x720
04:33:32: ------------------------------------------
04:33:32: Loading up D3D10...
04:33:32: Playback device Default
04:33:32: ------------------------------------------
04:33:32: Using desktop audio input: Traktor Audio 2 (Ch A, Out 1|2) (Traktor Audio 2 WDM Audio)
04:33:32: ------------------------------------------
04:33:32: Using auxilary audio input: Microphone (3- Yeti Stereo Microphone)
04:33:32: ------------------------------------------
04:33:32: Audio Encoding: AAC
04:33:32:     bitrate: 160
04:33:32: Using graphics capture
04:33:32: Using graphics capture
04:33:32: Using graphics capture
04:33:32: Using graphics capture
04:33:32: Using graphics capture
04:33:32: Using graphics capture
04:33:32: ------------------------------------------
04:33:32: Video Encoding: x264
04:33:32:     fps: 30
04:33:32:     width: 1280, height: 720
04:33:32:     preset: veryfast
04:33:32:     CBR: no
04:33:32:     CFR: yes
04:33:32:     max bitrate: 4000
04:33:32:     buffer size: 4000
04:33:32:     quality: 8
04:33:32: ------------------------------------------
04:33:32: SharedTexCapture hooked
04:33:34: Using RTMP service: Twitch / Justin.tv
04:33:34:   Server selection: rtmp://live-jfk.justin.tv/app
04:33:35: librtmp error: rtmp://live-jfk.justin.tv/app:
04:33:35: NetStream.Publish.Rejected (Authentication Failed.)
04:33:35: Connection to rtmp://live-jfk.justin.tv/app failed: Could not access the specified channel or stream key.  This could be because the key/channel is invalid, or because the server still thinks you are logged in.
04:33:35: 
04:33:35: rtmp://live-jfk.justin.tv/app:
04:33:35: NetStream.Publish.Rejected (Authentication Failed.)
04:33:35: 
04:33:35: Total frames rendered: 79, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
04:33:35: Total duplicated frames: 0 (0.00%)
04:33:35: Number of times waited to send: 0, Waited for a total of 0 bytes
04:33:35: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
04:33:35: =====Stream End: 2013-08-05, 04:33:35=================================================
04:33:44: Using automatic low latency mode
04:33:44: =====Stream Start: 2013-08-05, 04:33:44===============================================
04:33:44:   Multithreaded optimizations: On
04:33:44:   Base resolution: 1920x1080
04:33:44:   Output resolution: 1280x720
04:33:44: ------------------------------------------
04:33:44: Loading up D3D10...
04:33:45: Playback device Default
04:33:45: ------------------------------------------
04:33:45: Using desktop audio input: Traktor Audio 2 (Ch A, Out 1|2) (Traktor Audio 2 WDM Audio)
04:33:45: ------------------------------------------
04:33:45: Using auxilary audio input: Microphone (3- Yeti Stereo Microphone)
04:33:45: ------------------------------------------
04:33:45: Audio Encoding: AAC
04:33:45:     bitrate: 160
04:33:45: Using graphics capture
04:33:45: Using graphics capture
04:33:45: Using graphics capture
04:33:45: Using graphics capture
04:33:45: Using graphics capture
04:33:45: Using graphics capture
04:33:45: ------------------------------------------
04:33:45: Video Encoding: x264
04:33:45:     fps: 30
04:33:45:     width: 1280, height: 720
04:33:45:     preset: veryfast
04:33:45:     CBR: no
04:33:45:     CFR: yes
04:33:45:     max bitrate: 4000
04:33:45:     buffer size: 4000
04:33:45:     quality: 8
04:33:45: ------------------------------------------
04:33:45: SharedTexCapture hooked
04:33:47: Using RTMP service: Twitch / Justin.tv
04:33:47:   Server selection: rtmp://live-jfk.justin.tv/app
04:33:47: librtmp error: rtmp://live-jfk.justin.tv/app:
04:33:47: NetStream.Publish.Rejected (Authentication Failed.)
04:33:47: Connection to rtmp://live-jfk.justin.tv/app failed: Could not access the specified channel or stream key.  This could be because the key/channel is invalid, or because the server still thinks you are logged in.
04:33:47: 
04:33:47: rtmp://live-jfk.justin.tv/app:
04:33:47: NetStream.Publish.Rejected (Authentication Failed.)
04:33:47: 
04:33:47: Total frames rendered: 75, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
04:33:47: Total duplicated frames: 0 (0.00%)
04:33:47: Number of times waited to send: 0, Waited for a total of 0 bytes
04:33:47: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
04:33:47: =====Stream End: 2013-08-05, 04:33:47=================================================
04:36:23: 
04:36:23: Profiler results:
04:36:23: 
04:36:23: ==============================================================
04:36:23: frame - [100%] [avg time: 2.554 ms (cpu time: avg 1.886 ms, total 1.62927e+006 ms)] [avg calls per frame: 1] [children: 99.3%] [unaccounted: 0.744%]
04:36:23: | frame preprocessing and rendering - [31.2%] [avg time: 0.796 ms (cpu time: avg 0.465 ms, total 402233 ms)] [avg calls per frame: 1] [children: 0.587%] [unaccounted: 30.6%]
04:36:23: | | scene->Preprocess - [0.587%] [avg time: 0.015 ms (cpu time: avg 0.007 ms, total 6442.84 ms)] [avg calls per frame: 1]
04:36:23: | video encoding and uploading - [68.1%] [avg time: 1.739 ms (cpu time: avg 1.418 ms, total 1.22537e+006 ms)] [avg calls per frame: 1] [children: 65.1%] [unaccounted: 3.01%]
04:36:23: | | flush - [7.4%] [avg time: 0.189 ms (cpu time: avg 0.042 ms, total 36800.6 ms)] [avg calls per frame: 1]
04:36:23: | | CopyResource - [0.861%] [avg time: 0.022 ms (cpu time: avg 0.011 ms, total 10342.9 ms)] [avg calls per frame: 0]
04:36:23: | | conversion to 4:2:0 - [0.94%] [avg time: 0.024 ms (cpu time: avg 0.005 ms, total 4820.42 ms)] [avg calls per frame: 0]
04:36:23: | | call to encoder - [54.5%] [avg time: 1.393 ms (cpu time: avg 1.309 ms, total 1.13165e+006 ms)] [avg calls per frame: 1]
04:36:23: | | sending stuff out - [1.33%] [avg time: 0.034 ms (cpu time: avg 0.025 ms, total 22261.3 ms)] [avg calls per frame: 1]
04:36:23: | Convert444Threads - [2.62e+003%] [avg time: 66.803 ms (cpu time: avg 1.119 ms, total 966894 ms)] [avg calls per frame: 1]
04:36:23: ==============================================================
04:36:23:

I have to reset my key often, and it doesn't always work. my display name on twitch is the same as my account, minus the capital starting letter. It seems to happen after around 2-4h of non-stop streaming.
It happened at least twice during that log.
 
S

Shusky

New Member
But this is not the same as our problem, so please contact twitch.tv or change your time zone and your display name to the correct and right ones.
 
H

hansmuff

New Member
I doubt this is an issue of account setup (re: time zone etc.)
I streamed via the latest OBS last night for about 4 hours straight, no disconnect.
Today, disconnects started after about an hour. Constant since then.

This change in behavior has been going for weeks now. Sometimes I can stream all night, sometimes not at all with disconnects every 3-20 seconds.

It just does not make sense that a constant like time zone setup would mess with the stream sporadically.
 
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