Question / Help Constant disconnects with Twitch.tv

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K

Kharay

Member
Hmmm... that logfile seems in perfect order really. I am not sure why it would have disconnected you but one thing you could try doing is resetting your Twitch.tv stream key (Dashboard > Streaming Apps > Show Key > Reset Key). This will give you a new key. Which you obviously will need to enter into OBS as well.

This is just to avoid any issues connected to that specific key you were using. I have had faulty keys before. Twitch is filled with odd bugs like that. ;)
 
P

phenomrage

New Member
Kharay said:
Hmmm... that logfile seems in perfect order really. I am not sure why it would have disconnected you but one thing you could try doing is resetting your Twitch.tv stream key (Dashboard > Streaming Apps > Show Key > Reset Key). This will give you a new key. Which you obviously will need to enter into OBS as well.

This is just to avoid any issues connected to that specific key you were using. I have had faulty keys before. Twitch is filled with odd bugs like that. ;)
Click to expand...
Allready try...but not help :(
 
M

mcdastar

New Member
phenomrage said:
http://pastebin.com/fQHYtuWq

same problem.

Start stream on twich
1-2 min it's ok
And then,stream go offline , but OBS still on.

Before stream was ok.But now ....
Click to expand...


Same problem with me.Not even 1 min tho. 45 Secs max.

Here's my log for my last try:

Code: 
21:20:53: Open Broadcaster Software v0.541b - 32bit (´・ω・｀)
21:20:53: -------------------------------
21:20:53: CPU Name: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz
21:20:53: CPU Speed: 2672MHz
21:20:53: Physical Memory:  4095MB Total, 3332MB Free
21:20:53: stepping id: 5, model 10, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
21:20:53: monitor 1: pos={0, 0}, size={1680, 1050}
21:20:53: Windows Version: 6.1 Build 7601 S
21:20:53: Aero is Enabled
21:20:53: -------------------------------
21:20:53: OBS Modules:
21:20:53: Base Address     Module
21:20:53: 00C60000         OBS.exe
21:20:53: 64ED0000         OBSApi.dll
21:20:53: 723A0000         DShowPlugin.dll
21:20:53: 71400000         GraphicsCapture.dll
21:20:53: 72180000         NoiseGate.dll
21:20:53: 6E380000         PSVPlugin.dll
21:20:53: ------------------------------------------
21:20:53: Adapter 1
21:20:53:   Video Adapter: NVIDIA GeForce GTX 560 Ti  
21:20:53:   Video Adapter Dedicated Video Memory: 1025966080
21:20:53:   Video Adapter Shared System Memory: 2948132864
21:20:53: =====Stream Start: 2013-07-13, 21:20:53===============================================
21:20:53:   Multithreaded optimizations: On
21:20:53:   Base resolution: 1920x1080
21:20:53:   Output resolution: 1280x720
21:20:53: ------------------------------------------
21:20:53: Loading up D3D10...
21:20:53: Playback device {0.0.0.00000000}.{8deec100-d761-4639-8c2e-3e31c725e02c}
21:20:53: ------------------------------------------
21:20:53: Using desktop audio input: Hoparlör (SoundMAX Integrated Digital HD Audio)
21:20:53: Using 7.1 surround speaker setup
21:20:53: ------------------------------------------
21:20:53: Using auxilary audio input: Mikrofon (Logitech G35 Headset)
21:20:53: ------------------------------------------
21:20:53: Audio Encoding: AAC
21:20:53:     bitrate: 128
21:20:53: Using bitmap image
21:20:53: ------------------------------------------
21:20:53: Video Encoding: x264
21:20:53:     fps: 30
21:20:53:     width: 1280, height: 720
21:20:53:     preset: veryfast
21:20:53:     CBR: no
21:20:53:     CFR: no
21:20:53:     max bitrate: 1500
21:20:53:     buffer size: 1500
21:20:53:     quality: 7
21:20:53: ------------------------------------------
21:20:55: Total frames rendered: 49, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
21:20:55: =====Stream End: 2013-07-13, 21:20:55=================================================
21:20:56: =====Stream Start: 2013-07-13, 21:20:56===============================================
21:20:56:   Multithreaded optimizations: On
21:20:56:   Base resolution: 1920x1080
21:20:56:   Output resolution: 1280x720
21:20:56: ------------------------------------------
21:20:56: Loading up D3D10...
21:20:56: Playback device {0.0.0.00000000}.{8deec100-d761-4639-8c2e-3e31c725e02c}
21:20:56: ------------------------------------------
21:20:56: Using desktop audio input: Hoparlör (SoundMAX Integrated Digital HD Audio)
21:20:56: Using 7.1 surround speaker setup
21:20:56: ------------------------------------------
21:20:56: Using auxilary audio input: Mikrofon (Logitech G35 Headset)
21:20:56: ------------------------------------------
21:20:56: Audio Encoding: AAC
21:20:56:     bitrate: 128
21:20:56: Using bitmap image
21:20:56: ------------------------------------------
21:20:56: Video Encoding: x264
21:20:56:     fps: 30
21:20:56:     width: 1280, height: 720
21:20:56:     preset: veryfast
21:20:56:     CBR: no
21:20:56:     CFR: no
21:20:56:     max bitrate: 1500
21:20:56:     buffer size: 1500
21:20:56:     quality: 7
21:20:56: ------------------------------------------
21:20:58: Using RTMP service: Twitch / Justin.tv
21:20:58:   Server selection: rtmp://live-fra.justin.tv/app
21:21:00: SO_SNDBUF was at 8192
21:21:00: SO_SNDBUF is now 65536
21:22:40: Total frames rendered: 3113, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
21:22:40: RTMPPublisher::SocketLoop: Aborting due to bStopping
21:22:40: Number of times waited to send: 0, Waited for a total of 0 bytes
21:22:40: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
21:22:40: =====Stream End: 2013-07-13, 21:22:40=================================================
21:22:41: =====Stream Start: 2013-07-13, 21:22:41===============================================
21:22:41:   Multithreaded optimizations: On
21:22:41:   Base resolution: 1920x1080
21:22:41:   Output resolution: 1280x720
21:22:41: ------------------------------------------
21:22:41: Loading up D3D10...
21:22:41: Playback device {0.0.0.00000000}.{8deec100-d761-4639-8c2e-3e31c725e02c}
21:22:41: ------------------------------------------
21:22:41: Using desktop audio input: Hoparlör (SoundMAX Integrated Digital HD Audio)
21:22:41: Using 7.1 surround speaker setup
21:22:41: ------------------------------------------
21:22:41: Using auxilary audio input: Mikrofon (Logitech G35 Headset)
21:22:41: ------------------------------------------
21:22:41: Audio Encoding: AAC
21:22:41:     bitrate: 128
21:22:41: Using bitmap image
21:22:41: ------------------------------------------
21:22:41: Video Encoding: x264
21:22:41:     fps: 30
21:22:41:     width: 1280, height: 720
21:22:41:     preset: veryfast
21:22:41:     CBR: no
21:22:41:     CFR: no
21:22:41:     max bitrate: 1500
21:22:41:     buffer size: 1500
21:22:41:     quality: 7
21:22:41: ------------------------------------------
21:22:43: Using RTMP service: Twitch / Justin.tv
21:22:43:   Server selection: rtmp://live-fra.justin.tv/app
21:22:45: SO_SNDBUF was at 8192
21:22:45: SO_SNDBUF is now 65536
21:23:38: Total frames rendered: 1697, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
21:23:38: RTMPPublisher::SocketLoop: Aborting due to bStopping
21:23:38: Number of times waited to send: 0, Waited for a total of 0 bytes
21:23:38: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
21:23:38: =====Stream End: 2013-07-13, 21:23:38=================================================
21:24:03: =====Stream Start: 2013-07-13, 21:24:03===============================================
21:24:03:   Multithreaded optimizations: On
21:24:03:   Base resolution: 1920x1080
21:24:03:   Output resolution: 1280x720
21:24:03: ------------------------------------------
21:24:03: Loading up D3D10...
21:24:03: Playback device {0.0.0.00000000}.{8deec100-d761-4639-8c2e-3e31c725e02c}
21:24:03: ------------------------------------------
21:24:03: Using desktop audio input: Hoparlör (SoundMAX Integrated Digital HD Audio)
21:24:03: Using 7.1 surround speaker setup
21:24:03: ------------------------------------------
21:24:03: Using auxilary audio input: Mikrofon (Logitech G35 Headset)
21:24:03: ------------------------------------------
21:24:03: Audio Encoding: AAC
21:24:03:     bitrate: 128
21:24:04: Using bitmap image
21:24:04: ------------------------------------------
21:24:04: Video Encoding: x264
21:24:04:     fps: 30
21:24:04:     width: 1280, height: 720
21:24:04:     preset: veryfast
21:24:04:     CBR: no
21:24:04:     CFR: no
21:24:04:     max bitrate: 1500
21:24:04:     buffer size: 1500
21:24:04:     quality: 7
21:24:04: ------------------------------------------
21:24:11: Total frames rendered: 224, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
21:24:11: =====Stream End: 2013-07-13, 21:24:11=================================================
21:24:30: =====Stream Start: 2013-07-13, 21:24:30===============================================
21:24:30:   Multithreaded optimizations: On
21:24:30:   Base resolution: 1920x1080
21:24:30:   Output resolution: 1280x720
21:24:30: ------------------------------------------
21:24:30: Loading up D3D10...
21:24:30: Playback device {0.0.0.00000000}.{d1b934c3-d031-466c-b49c-251b6e7ec01d}
21:24:30: ------------------------------------------
21:24:30: Using desktop audio input: Hoparlör (Logitech G35 Headset)
21:24:30: Using 7.1 surround speaker setup
21:24:30: ------------------------------------------
21:24:30: Using auxilary audio input: Mikrofon (Logitech G35 Headset)
21:24:30: ------------------------------------------
21:24:30: Audio Encoding: AAC
21:24:30:     bitrate: 128
21:24:30: Using bitmap image
21:24:30: ------------------------------------------
21:24:30: Video Encoding: x264
21:24:30:     fps: 30
21:24:30:     width: 1280, height: 720
21:24:30:     preset: veryfast
21:24:30:     CBR: no
21:24:30:     CFR: no
21:24:30:     max bitrate: 1500
21:24:30:     buffer size: 1500
21:24:30:     quality: 7
21:24:30: ------------------------------------------
21:24:39: Total frames rendered: 279, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
21:24:39: =====Stream End: 2013-07-13, 21:24:39=================================================
21:29:22: 
21:29:22: Profiler results:
21:29:22: 
21:29:22: ==============================================================
21:29:22: frame - [100%] [avg time: 2.037 ms (cpu time: avg 1.888 ms, total 10124.5 ms)] [avg calls per frame: 1] [children: 72.8%] [unaccounted: 27.2%]
21:29:22: | scene->Preprocess - [0.0491%] [avg time: 0.001 ms (cpu time: avg 0.002 ms, total 15.6 ms)] [avg calls per frame: 1]
21:29:22: | video encoding and uploading - [72.8%] [avg time: 1.482 ms (cpu time: avg 1.37 ms, total 7347.65 ms)] [avg calls per frame: 1] [children: 72%] [unaccounted: 0.785%]
21:29:22: | | CopyResource - [1.03%] [avg time: 0.021 ms (cpu time: avg 0.02 ms, total 109.2 ms)] [avg calls per frame: 0]
21:29:22: | | conversion to 4:2:0 - [0.785%] [avg time: 0.016 ms (cpu time: avg 0.005 ms, total 31.2 ms)] [avg calls per frame: 0]
21:29:22: | | call to encoder - [69.6%] [avg time: 1.418 ms (cpu time: avg 1.323 ms, total 7098.05 ms)] [avg calls per frame: 0]
21:29:22: | | sending stuff out - [0.54%] [avg time: 0.011 ms (cpu time: avg 0.011 ms, total 62.4 ms)] [avg calls per frame: 0]
21:29:22: | Convert444Threads - [3.22e+003%] [avg time: 65.606 ms (cpu time: avg 1.454 ms, total 7800.05 ms)] [avg calls per frame: 1]
21:29:22: ==============================================================
21:29:22:

My connection is : 50/4M btw.
 
P

phenomrage

New Member
Find something , then i stop OBS stream (twich show what i already offline 2 min) ,and then watch records on twich , i see what record doesn't stop, and stream go offline only then i close OBS.
 
M

mcdastar

New Member
phenomrage said:
Find something , then i stop OBS stream (twich show what i already offline 2 min) ,and then watch records on twich , i see what record doesn't stop, and stream go offline only then i close OBS.
Click to expand...


huh? couldn't understand anything :/
 
K

Kharay

Member
phenomrage said:
Find something , then i stop OBS stream (twich show what i already offline 2 min) ,and then watch records on twich , i see what record doesn't stop, and stream go offline only then i close OBS.
Click to expand...
I... couldn't decrypt that message either.
 
K

Kharay

Member
deuzzz said:
So is anybody that actually works on OBS ever going to respond? It's been 5 days
Click to expand...
Well, one thing I did notice in the log you posted was a lot of framelag. Which suggests that your CPU and GPU are falling behind on the encoding task. What game are you trying to capture?
 
S

Shusky

New Member
But I´m streaming without dropped FPS and I have the same issue, so it must be a problem with OBS or Twitch
 
K

Kharay

Member
Shusky said:
But I´m streaming without dropped FPS and I have the same issue, so it must be a problem with OBS or Twitch
Click to expand...
Not necessarily, no. Although if I had to guess, I'd put my money on Twitch being the issue. But, either way... he has altogether way too much framelag. Let's say it did NOT disconnect him, it would still make his stream completely unwatchable.
 
W

Wawrzyn3

New Member
Ok, so I have the same problem. I could stream for months without any problem with games or lag or anything in that matter o Twitch, but my stream about week ago started to just go offline after 1 minut or so... I have no idea what is happening. I try reseting the stream key 4 times, changing servers etc. Hope someone will find a solution, casue it's driving me crazy...

Last log after reainstalling and clearing all data:
Code: 
21:24:56: Open Broadcaster Software v0.541b - 32bit (´・ω・｀)
21:24:56: -------------------------------
21:24:56: CPU Name: AMD FX(tm)-6100 Six-Core Processor
21:24:56: CPU Speed: 3322MHz
21:24:56: Physical Memory:  4095MB Total, 4095MB Free
21:24:56: stepping id: 2, model 1, family 15, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 6, total cores 6
21:24:56: monitor 1: pos={0, 0}, size={1920, 1080}
21:24:56: Windows Version: 6.1 Build 7600 
21:24:56: Aero is Enabled
21:24:56: -------------------------------
21:24:56: OBS Modules:
21:24:56: Base Address     Module
21:24:56: 01150000         OBS.exe
21:24:56: 6F470000         OBSApi.dll
21:24:56: 72A80000         DShowPlugin.dll
21:24:56: 6FE30000         GraphicsCapture.dll
21:24:56: 72A00000         NoiseGate.dll
21:24:56: 6FE10000         PSVPlugin.dll
21:24:56: ------------------------------------------
21:24:56: Adapter 1
21:24:56:   Video Adapter: NVIDIA GeForce GTX 660 
21:24:56:   Video Adapter Dedicated Video Memory: 2091319296
21:24:56:   Video Adapter Shared System Memory: 2147807232
21:24:56: =====Stream Start: 2013-07-14, 21:24:56===============================================
21:24:56:   Multithreaded optimizations: On
21:24:56:   Base resolution: 1920x1080
21:24:56:   Output resolution: 1280x720
21:24:56: ------------------------------------------
21:24:56: Loading up D3D10...
21:24:56: Playback device {0.0.0.00000000}.{0afe0985-f5a6-44a7-83b9-b1acb4f57c6f}
21:24:56: ------------------------------------------
21:24:56: Using desktop audio input: Line 1/2 (2 — M-Audio Producer)
21:24:56: ------------------------------------------
21:24:56: Using auxilary audio input: Microphone (Realtek High Definition Audio)
21:24:56: ------------------------------------------
21:24:56: Audio Encoding: AAC
21:24:56:     bitrate: 128
21:24:56: Using graphics capture
21:24:56: ------------------------------------------
21:24:56: Video Encoding: x264
21:24:56:     fps: 30
21:24:56:     width: 1280, height: 720
21:24:56:     preset: veryfast
21:24:56:     CBR: no
21:24:56:     CFR: no
21:24:56:     max bitrate: 1200
21:24:56:     buffer size: 1200
21:24:56:     quality: 10
21:24:56: ------------------------------------------
21:24:56: SharedTexCapture hooked
21:24:58: Using RTMP service: Twitch / Justin.tv
21:24:58:   Server selection: rtmp://live-fra.justin.tv/app
21:25:00: SO_SNDBUF was at 8192
21:25:00: SO_SNDBUF is now 65536
21:26:30: Total frames rendered: 2825, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
21:26:30: RTMPPublisher::SocketLoop: Aborting due to bStopping
21:26:30: Number of times waited to send: 0, Waited for a total of 0 bytes
21:26:30: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
21:26:31: =====Stream End: 2013-07-14, 21:26:31=================================================
21:26:32: 
21:26:32: Profiler results:
21:26:32: 
21:26:32: ==============================================================
21:26:32: frame - [100%] [avg time: 2.988 ms (cpu time: avg 2.788 ms, total 7878.06 ms)] [avg calls per frame: 1] [children: 76.5%] [unaccounted: 23.5%]
21:26:32: | scene->Preprocess - [0.0669%] [avg time: 0.002 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
21:26:32: | video encoding and uploading - [76.4%] [avg time: 2.284 ms (cpu time: avg 2.076 ms, total 5865.64 ms)] [avg calls per frame: 1] [children: 75.5%] [unaccounted: 0.971%]
21:26:32: | | CopyResource - [0.469%] [avg time: 0.014 ms (cpu time: avg 0.011 ms, total 31.2 ms)] [avg calls per frame: 0]
21:26:32: | | conversion to 4:2:0 - [1.41%] [avg time: 0.042 ms (cpu time: avg 0.033 ms, total 93.601 ms)] [avg calls per frame: 0]
21:26:32: | | call to encoder - [72.9%] [avg time: 2.178 ms (cpu time: avg 2.004 ms, total 5662.84 ms)] [avg calls per frame: 0]
21:26:32: | | sending stuff out - [0.703%] [avg time: 0.021 ms (cpu time: avg 0.016 ms, total 46.8 ms)] [avg calls per frame: 0]
21:26:32: | Convert444Threads - [4.44e+003%] [avg time: 132.524 ms (cpu time: avg 3.263 ms, total 9219.66 ms)] [avg calls per frame: 3]
21:26:32: ==============================================================
21:26:32:
 
K

Kharay

Member
So many people whose disconnection keeps dropping off. I'm going to try streaming for a longer period with this version, maybe it is OBS.
 
M

mcdastar

New Member
tried on hashd.tv last night.streamed for 2 hour without any problem.so yeah, problem is with twitch obviously.
 
W

Wawrzyn3

New Member
The sad thing is I tried to post a question on help.twitch.tv about week ago and send massage to Twitch support about this issue and still no response at all. It's starting to annoy me very much...
 
D

deuzzz

New Member
Kharay said:
Shusky said:
But I´m streaming without dropped FPS and I have the same issue, so it must be a problem with OBS or Twitch
Click to expand...
Not necessarily, no. Although if I had to guess, I'd put my money on Twitch being the issue. But, either way... he has altogether way too much framelag. Let's say it did NOT disconnect him, it would still make his stream completely unwatchable.
Click to expand...

I've had an 8 hour broadcast with similar settings (720p) that was pretty dang smooth and I had about 10 viewers to attest to that.

I'm putting my money on twitch, whose support system is god awful. My reasoning being I've had the same problem using other programs such as FME and xsplit.

I'm also trying to stream League of legends in borderless window mode

Here is an example of a broadcast: http://www.twitch.tv/iamdeuz/b/429544318
 
K

Kharay

Member
deuzzz said:
bump
Click to expand...
There is nothing much left to say as far as your particular situation is concerned. We've already established it's not OBS. You even agreed with my conclusion it is most likely a Twitch issue. Consequently, you can bump all you want but it's not going to fix anything.

Is there a 2nd PC in the house? If so, try it from that PC. That's about all I have left to suggest really.
 
W

Wawrzyn3

New Member
Funny thing is that I created second twitch account yesterday and tried to stream and it worked perfectly, so it's definetly twitch and Twitch's support works like shit...
 
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