Capture card audio not working (+ quality question)

Rykun

New Member
Hi, i use a capture card to display the switch screen through OBS on my laptop screen with the preview feature. But the audio just does not work and dont find any way to fix it. I attached an image showing the audio imput capture greyed out and i dont know how to fix it(i think it might be the problem cause there to be no audio). Also i had a quick question about the video quality: is it dependant on which capture card you own(a cheap one or an elgato one) or are there ways to improve the quality?
It's the first time I use this platform so i really dont know how it works, so I will leave my discord name here in case there is any problem contacting
Discord ID: Rykun#1391
Thank you in advance
 

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