Capture Card and OBS with no Audio

Good day,

I bought a capture card on amazon, picture below. The company has no support for it. The card only interacts with obs and none of my other programs. I can get OBS to output the video, but I can't get the audio to output via stream or through my speakers. I have watch a few videos on fixing the issue. Most tell me to alter the audio output mode then use a custom audio device, but all I get is a building feedback then. I am completely lost on what to do. I like to try and get this working before I just send it back to amazon as a defective product.

Capture card: https://www.amazon.com/gp/product/B0894Q55JK/ref=ppx_yo_dt_b_asin_image_o00_s00?ie=UTF8&psc=1
 

NotBray

New Member
I'm having the same issue, I bought the same capture card, no audio, if u look at the mixer, it says no audio, but the game is playing audio right now
 

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