Question / Help CANNOT Figure Out Black Screen Issue... PLEASE HELP!

IceyDan

New Member
The problem:

I recently bought a new laptop (windows 8 Dell Inspiron 17R, specs included as a file) and downloaded OBS and started streaming my game perfectly fine. Then my friend went on my laptop and apparently updated all my drivers and changed some graphics settings so that I would run my games better. It seemed great until I opened up OBS and now whenever I try to record a window, game, monitor, etc... I'm getting a black screen. All I'm able to see is my mouse moving around and I can hear the game audio.

I read the forum post saying to read here first about this issue and I didn't find it helpful because the instructions there were guided towards people using nvidia graphics and I don't use nvidia graphics. I have two graphics on my laptop, 'Intel HD graphics and AMD Radeon graphics. I realize that laptops use two graphics and you need to use the one that's running the game, but when I go into the video settings and click on the video adapter drop down, there is only one option (The Intel graphics and not the AMD graphics I use to run the game I want to broadcast.)

My Question:

What can I do to get rid of the black screen so that I can go back to recording the way I was before my friend messed around with the AMD radeon graphics settings and updated all my intel drivers?

Please help, this is extremely frustrating and I've spent hours trying to figure this out!
 

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IceyDan

New Member
Here is a copy of the log. Really hoping someone can help me with this.... Thanks guys.
 

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dodgepong

Administrator
Community Helper
Hm, that log doesn't show an AMD GPU. There are issues with AMD laptop drivers that make it hard to capture with. Pretty much the only way to do it is to run the game in Windowed/Borderless mode and use Window capture with compatibility mode enabled.
 
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