Hi all,
I had been using the Twitch Alerts (via Twitch) for some time, and recently they stopped working reliably. Only some of them were coming through. I couldn't find a solution by contacting the OBS Discord, or by asking Twitch support, so I setup some alerts through Streamer bot instead.
However, I've just been working with a fundraising campaign, and my Tiltify donation alerts are also not working. The entire rest of the browser source based overlay is working fine. Other streamers report their alerts are working fine. I'm getting nothing at all.
So it's clearly not an issue with Twitch, it's an issue with OBS processing these alerts, or some factor I'm unaware of. I'd really appreciate some urgent help, as the fundraising campaign is only running for two more days, and not seeing donations is a huge problem. As far as I can see, there is literally no other way other than the Tiltify overlay to get these alerts, so I can't do a workaround like I did with the others.
I've uploaded my log file, if that will help.
I had been using the Twitch Alerts (via Twitch) for some time, and recently they stopped working reliably. Only some of them were coming through. I couldn't find a solution by contacting the OBS Discord, or by asking Twitch support, so I setup some alerts through Streamer bot instead.
However, I've just been working with a fundraising campaign, and my Tiltify donation alerts are also not working. The entire rest of the browser source based overlay is working fine. Other streamers report their alerts are working fine. I'm getting nothing at all.
So it's clearly not an issue with Twitch, it's an issue with OBS processing these alerts, or some factor I'm unaware of. I'd really appreciate some urgent help, as the fundraising campaign is only running for two more days, and not seeing donations is a huge problem. As far as I can see, there is literally no other way other than the Tiltify overlay to get these alerts, so I can't do a workaround like I did with the others.
I've uploaded my log file, if that will help.