Question / Help AverMedia Live Gamer HD Black screen w/ OBS

[TheJaySway]

Having trouble capturing consoles. Just gets a black screen.
Currently trying to capture Xbox one.
I downscaled the reolution to 720 but still no luck.


[ Last game capture log:
2016-04-01, 20:49:10: we're booting up:
20:49:10: CaptureThread: attached to process RocketLeague.exe
20:49:10: D3D9 Present
20:49:10: WARNING: Another hook is already present while trying to hook dxgi.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:49:10: WARNING: Another hook is already present while trying to hook dxgi.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:49:10: DXGI Present
20:49:10: (half life scientist) everything.. seems to be in order
20:49:12: D3D9EndScene called
20:49:12: D3DPRESENT_PARAMETERS {
20:49:12: BackBufferWidth: 1920
20:49:12: BackBufferHeight: 1063
20:49:12: BackBufferFormat: D3DFMT_A8R8G8B8
20:49:12: BackBufferCount: 1
20:49:12: MultiSampleType: D3DMULTISAMPLE_NONE
20:49:12: MultiSampleQuality: 0
20:49:12: SwapEffect: D3DSWAPEFFECT_COPY
20:49:12: hDeviceWindow: 918608
20:49:12: Windowed: true
20:49:12: EnableAutoDepthStencil: false
20:49:12: AutoDepthStencilFormat: D3DFMT_UNKNOWN
20:49:12: Flags: D3DPRESENTFLAG_LOCKABLE_BACKBUFFER
20:49:12: FullScreen_RefreshRateInHz: 0
20:49:12: PresentationInterval: 2147483648
20:49:12: };
20:49:12: WARNING: Another hook is already present while trying to hook d3d9.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:49:12: WARNING: Another hook is already present while trying to hook d3d9.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:49:12: WARNING: Another hook is already present while trying to hook d3d9.dll, hook target is unknown. If you experience crashes, try disabling the other hooking application
20:49:12: successfully set up d3d9 hooks
20:49:12: D3D9Present called
20:49:12: DoD3D9GPUHook: success
20:49:12: D3DSURFACE_DESC {
20:49:12: Format: D3DFMT_A8R8G8B8
20:49:12: Type: D3DRTYPE_SURFACE
20:49:12: Usage: D3DUSAGE_RENDERTARGET
20:49:12: Pool: D3DPOOL_DEFAULT
20:49:12: MultiSampleType: D3DMULTISAMPLE_NONE
20:49:12: MultiSampleQuality: 0
20:49:12: Width: 1920
20:49:12: Height: 1063
20:49:12: };
20:49:12: successfully capturing d3d9 frames via GPU
20:49:14: ---------------------- Cleared D3D9 Capture ----------------------
20:49:14: received restart event, capturing
20:49:14: DoD3D9GPUHook: success
20:49:14: D3D9EndScene called
20:49:14: D3D9Present called
20:49:19: D3DSURFACE_DESC {
20:49:19: Format: D3DFMT_A8R8G8B8
20:49:19: Type: D3DRTYPE_SURFACE
20:49:19: Usage: D3DUSAGE_RENDERTARGET
20:49:19: Pool: D3DPOOL_DEFAULT
20:49:19: MultiSampleType: D3DMULTISAMPLE_NONE
20:49:19: MultiSampleQuality: 0
20:49:19: Width: 1920
20:49:19: Height: 1063
20:49:19: };
20:49:19: successfully capturing d3d9 frames via GPU
20:49:27: ---------------------- Cleared D3D9 Capture ----------------------
20:49:27: received restart event, capturing
20:49:27: DoD3D9GPUHook: success
20:49:27: D3D9EndScene called
20:49:27: D3D9Present called
20:49:30: D3DSURFACE_DESC {
20:49:30: Format: D3DFMT_A8R8G8B8
20:49:30: Type: D3DRTYPE_SURFACE
20:49:30: Usage: D3DUSAGE_RENDERTARGET
20:49:30: Pool: D3DPOOL_DEFAULT
20:49:30: MultiSampleType: D3DMULTISAMPLE_NONE
20:49:30: MultiSampleQuality: 0
20:49:30: Width: 1920
20:49:30: Height: 1063
20:49:30: };
20:49:30: successfully capturing d3d9 frames via GPU
22:32:46: ---------------------- Cleared D3D9 Capture ----------------------
22:32:46: received restart event, capturing
22:32:46: DoD3D9GPUHook: success
22:32:46: D3D9EndScene called
22:32:46: D3D9Present called
22:32:51: ---------------------- Cleared D3D9 Capture ----------------------
22:32:51: D3D9EndScene called
22:32:51: D3D9Present called]

 

[Sapiens]

Does it work in RECentral?

Please post a proper log file - https://obsproject.com/forum/threads/problem-make-sure-to-post-a-log-and-or-crash-dump-howto.97/

 

[TheJaySway]

it does work in RECentral.

Sorry is this the correct log file?

http://pastebin.com/cDuuEpEX

 

[Sapiens]

It looks like you may not have set the resolution correctly on the capture card. Open the video capture source for the C985. What resolution is it set to?

 

[TheJaySway]

1920x1080 Let me try 720

 

[TheJaySway]

HORRAY! it worked! thanks!!!!

 

[Sapiens]

Glad it works. Remember that the C985's resolution should either match or be lower than its input (it can downscale but it can't upscale).