Question / Help Aver C027 + HDMI 640x480 = problems

[Anonanon]

tldr: With an Avermedia C027 and an input source of 640x480 via HDMI, the output is a giant tearing mess. I tried it in Aver Media Center and it works just fine.

I'm suspecting the issue is that the SD standard should be 720x480, but Xbox 1 likes to use 640x480 instead. Like I said it works in Aver Media Center so my device is not defective, neither is the card incapable of outputting 640x480.

If anyone is curious about the source, it's an Xbox game running via Xbox 360 backwards compatibility. The Xbox 360 is set to 480p, hooked up via HDMI. I've tried two games, Counter-Strike and Unreal Championship 2 and they both do the same thing so the issue is on the Aver/OBS end.

It's hard to screenshot this rapid tearing effect, but basically the bottom right corner is torn out with black void showing.

 

[Anonanon]

Bumping with a new gif I made capturing the issue.

 

[dodgepong]

Can you post your log? (Here's how)

 

[Anonanon]

I don't know why there are bits talking about hooking gw2.exe in game capture but it should show stuff about my capture card as well.

 

[Anonanon]

Bump, getting buried in page 2

 

[Anonanon]

Bump, getting buried

 

[Anonanon]

Bump, getting buried in page 3

 

[dping]

Bump, getting buried in page 3

this is a really tough one, but if you recall having a TV from back in the day, sometimes there was a v-sync knob you'd have to adjust to get the picture from flipping. I would write down (or screenshot) the default settings of the properties window of the video capture device and start playing with them. one of them has got to fix this issues.