Audio dropouts each 7-8 minute

alex.g

New Member
Hey all,

I need some help with OBS.

2 weeks ago I've got my hands on external USB audio card - Behringer UMC202HD and since then I'm trying to find a solution to record dj sessions mixed with scene animations.
My studio pc specs:
Ryzen 5 3600 cpu
32GB ram
gtx 1050 ti oc gpu
samsung 970 evo plus m.2 ssd
Audio settings:
48hz, 24bit audio, 128 samples on each device.

The thing is I'm getting audio dropouts in OBS (and Audacity) each 7-8 minute when recording a dj set with the external audio interface from a mixer. There must be something wrong with my obs settings because I am not having issue when recording with Ableton Live.
I've tested with different settings (without ableton; with VoiceMeeter re-routing; with reastream-standalone VST) with the same outcome.

audio-drop.JPG


Really looking forward to solve this, otherwise I need to use Adobe Premiere with the audio from Ableton.
Thanks in advance!
 

alex.g

New Member

Sry, forget to attach the Log files. The first dropout happened at 7:22, and the second dropout at 15:10.
 

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alex.g

New Member
Tho the same, but I'm not getting any dropouts with Ableton. This week I've even updated the bios version of my pc, the Realtek audio drivers, updated to the latest Nvidia studio graphics driver (even installed Asynchronous Audio FIlter).

Forget to mention I'm using PCI slot with Elgato hd60Pro because I want to use a goPro camera.
 
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rockbottom

Active Member
Run a complete log through the analyzer, let it pick off the low hanging fruit, plenty there to address. I still think something is up before the audio is getting to the apps.

 

alex.g

New Member
Run a complete log through the analyzer, let it pick off the low hanging fruit, plenty there to address. I still think something is up before the audio is getting to the apps.


Ok, here are the results:
 

rockbottom

Active Member
You'll need to re-boot your PC when you disable HAGS. Scenes should have only (1) Game/Display/Window Capture. Can cause interference.

After they're done, run a test encode & then hit the analyzer again.
 

alex.g

New Member
I see, well, these are old scenes/source settings. I think I've used to record my ps4 with elgato. Will make sure to delete unused scenes and devices from the studio setup. Regarding the Hags - ok will try that.
Thank you for the help! Will run another test in a few hours and check the log files.
 

rockbottom

Active Member
Yeah, get rid of everything you no longer need. I've been going through the log Desktop Audio is lagging, Virual Audio devices are failing.....
 

rockbottom

Active Member
You'll save some bits & get a better recording using CQP rate control. CQP 18, adjust as needed. Disable B Frames & Visual Tuning too.
 

rockbottom

Active Member
Tho the same, but I'm not getting any dropouts with Ableton. This week I've even updated the bios version of my pc, the Realtek audio drivers, updated to the latest Nvidia studio graphics driver (even installed Asynchronous Audio FIlter).

Forget to mention I'm using PCI slot with Elgato hd60Pro because I want to use a goPro camera.

Not sure what mobo you have, but mine is a Asus Z690. They released a audio driver a some time ago that eliminates that Sonic Studio BS. I used to get some minor buffering here & there but since I installed that new driver my PC has not lagged any audio at all. I still keep waiting to see something pop up in the log but it never happens.
 

alex.g

New Member
Okay I'm back for testing.

My mobo is Asus Prime b450m-a and the audio driver is Realtek audio driver V6.0.8955.1. Before I had newer different drivers but with the new BIOS version I was hitting BSOD - Clock watchdog timeout.
 

rockbottom

Active Member
Have you tried the Asus audio driver for your mobo? I've never installed the OEM driver & the driver I'm using is the only update I've done in 1.5 years. If there is a version that disables Sonic Studio, that's the one you want to get.

If you've made any updates, upload a log.
 

alex.g

New Member
I've recorded another session with these new settings:

Windows Visual Tuning settings turned off
B Frame 0
CQP 18
HOGS disabled
Unused /old scenes removed

Will check the video file for anything irregular like dropouts.

Regarding the realtek studio driver - will take a look.
 

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rockbottom

Active Member
I don't know about this, I would remove it while testing. If the problem persists after it's gone, there's something else going on with your system or audio routing.
 
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rockbottom

Active Member
All sample rates match, recording was clean. I did see some devices failing to start. The audio driver specific to the board should help, I think things will speed up on the audio side as well. Look at the stats on the bottom of the middle log. The audio is slow, it should be faster.
 
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alex.g

New Member
I'm using the realtek audio driver from the asus motherboard webpage. I think there is no Sonic Studio enabled with this drive package.
Version 6.0.8955.1
2020/08/27

The recent 2 drivers released this May caused me BSOD, but they are not available in the asus mobo driver page.
version 6.0.9517.1 - according to driver booster.

After changing to CQP 18 & B Frame 0, I'm having more audio dropouts:

00:00:49
00:03:15
00:05:40
00:07:15 - audio crack or audio drop not sure
00:08:42 - audio crack
11:00

Btw, why the realtek driver is handing the audio? I've re-routed the audio from Ableton via reaStream vst plugin.

 
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rockbottom

Active Member
Yeah, there is no driver specific for that board. That's odd, sorry about that.

Eliminate the Ableton & just use the on-board audio, test.
 

alex.g

New Member
Okay, I've disabled the Ableton audio and added the behringer line in directly to OBS (lowered to -1db too).

00:00:07 drop
00:00:10 crack
00:02:20 drop
00:04:08 crack
00:05:33 drop

I think it's not from Ableton, but something from the encoder (1 drop per 2 minutes that's a lot) or B Frame 0 or because of the recording format.
 

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