Audio Cutting Completely During Stream

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bglp

New Member
I'm attaching several logs of this, as it's starting to happen faster and faster, to the point where we got maybe 10 seconds into our recent stream and everything cuts.

I'm using a C920 webcam to record our faces; Elgato HD60S recording PS4 gameplay footage; Scarlet 2i2 with two XLR mics. Everything will be fine and dandy one second, and then literally all audio cuts. No desktop, mics don't respond, can't hear any audio any longer without a complete computer restart (aka, nothing in Spotify, a web browser, even computer audio tests. Nada).

OBS is showing no higher usage than 40%. I have absolutely no idea what is causing this at this point. Please help -- we're having a great time streaming but that this point it's basically impossible to do.

https://obsproject.com/logs/kh4sOahjYc_oXoON
https://obsproject.com/logs/cpBh6wZscgqmxSDW
 
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bglp

New Member
An update: tried to stream again and noticed that CPU usage was jumping as high as 70%. Adjusted the settings to keep usage down, updated all drivers, unchecked "allow applications to take exclusive control" as some people had reported that was an issue for them, ensured the Scarlet was my default sound. Tried to stream again. Got about 20 minutes in and sound crashed again. Verified that CPU usage was staying WELL below 40%, so I truly have no idea what is causing this.

Any help is greatly appreciated. Log attached.

https://obsproject.com/logs/e739o-Os-BA6L868
 
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bglp

New Member
One more update, just in case anyone has any input here (would be so appreciated, this is exhausting). Fiddled with the Elgato audio and routed it through the desktop audio (under properties-->Audio Output Mode) and had some success, but the audio cut out again after streaming for 23 minutes. At a real loss here. All of the drivers have been updated, uninstalled+reinstalled OBS, reinstalled drivers for the Focusrite, and still having the same complete audio dropout.

If you have any advice or suggestions, please feel free to drop them here.

 
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michaelc

New Member
yeah, I just go this yesterday while using OBS to stream a full day show... audio just stopped outputting. Still meters on the inputs, everything looked good, but suddenly no audio going to the outputs. This happened a couple of times without warning, requiring restarts - one one a full restart of the PC.

I've used this PC for months without ever having this issue (well there as one other time, but I was pretty sure at the time it was somthing stupid I did), but yesterday I was just watching my screen and then silence on the output. ?!?!?!?
 
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Letmebeshy

New Member
I'm experiencing the same issue. In the beginning, it happened once every few streams, now it can happen after 15 seconds of streaming. I'm using a Mac mini with an Apogee soundcard, routing audio through the Soundsource app. The audio gets cut randomly and only a computer restart helps.
 
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