Bug Report XCOM:Enemy Uknown and Enemy Within crash on startup

[grimm870]

[18:33:23: Open Broadcaster Software v0.635b - 32bit (´・ω・｀)
18:33:23: -------------------------------
18:33:23: CPU Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
18:33:23: CPU Speed: 3498MHz
18:33:23: Physical Memory: 4095MB Total, 4095MB Free
18:33:23: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
18:33:23: monitor 1: pos={0, 0}, size={1920, 1080}
18:33:23: monitor 2: pos={-1920, 0}, size={1920, 1080}
18:33:23: Windows Version: 6.2 Build 9200
18:33:23: Aero is Enabled
18:33:23: -------------------------------
18:33:23: OBS Modules:
18:33:23: Base Address Module
18:33:23: 01350000 OBS.exe
18:33:23: 52100000 OBSApi.dll
18:33:23: 534E0000 DShowPlugin.dll
18:33:23: 534B0000 GraphicsCapture.dll
18:33:23: 53480000 NoiseGate.dll
18:33:23: 53460000 PSVPlugin.dll
18:33:23: ------------------------------------------
18:33:23: Adapter 1
18:33:23: Video Adapter: NVIDIA GeForce GTX 770
18:33:23: Video Adapter Dedicated Video Memory: 2082140160
18:33:23: Video Adapter Shared System Memory: 2147807232
18:33:23: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
18:33:23: Video Adapter Output 2: pos={-1920, 0}, size={1920, 1080}, attached=true
18:33:23: =====Stream Start: 2014-10-02, 18:33:23===============================================
18:33:23: Multithreaded optimizations: On
18:33:23: Base resolution: 1920x1080
18:33:23: Output resolution: 1920x1080
18:33:23: ------------------------------------------
18:33:23: Loading up D3D10 on NVIDIA GeForce GTX 770 (Adapter 1)...
18:33:23: ------------------------------------------
18:33:23: Audio Format: 48000 Hz
18:33:23: ------------------------------------------
18:33:23: Audio Channels: 2 Ch
18:33:23: Playback device {0.0.0.00000000}.{7da5cc43-0261-4f01-af2b-48c6734adfde}
18:33:23: ------------------------------------------
18:33:23: Using desktop audio input: Headset Earphone (Razer Kraken 7.1)
18:33:23: Global Audio time adjust: 0
18:33:23: ------------------------------------------
18:33:23: Using auxilary audio input: Headset Microphone (Razer Kraken 7.1)
18:33:23: Mic time offset: 0
18:33:23: ------------------------------------------
18:33:23: Audio Encoding: AAC
18:33:23: bitrate: 128
18:33:23: Using graphics capture
18:33:23: Using graphics capture
18:33:23: Using Monitor Capture
18:33:23: Scene buffering time set to 700
18:33:23: x264: MB rate (489600) > level limit (245760)
18:33:23: ------------------------------------------
18:33:23: Video Encoding: x264
18:33:23: fps: 60
18:33:23: width: 1920, height: 1080
18:33:23: preset: veryfast
18:33:23: profile: main
18:33:23: keyint: 120
18:33:23: CBR: yes
18:33:23: CFR: yes
18:33:23: max bitrate: 1000
18:33:23: buffer size: 1000
18:33:23: ------------------------------------------
18:33:34: Using graphics capture
18:33:34: Trying to hook process: XComEW.exe
18:33:38: Capture window 0x000403BE invalid or changing, terminating capture
18:39:09: FlushBufferedVideo: Flushing 34 packets over 550 ms
18:39:10: Total frames encoded: 20759, total frames duplicated: 79 (0.38%)
18:39:10: Total frames rendered: 20712, number of late frames: 10 (0.05%) (it's okay for some frames to be late)
18:39:10:
18:39:10: Profiler time results:
18:39:10:
18:39:10: ==============================================================
18:39:10: video thread frame - [100%] [avg time: 0.687 ms] [children: 34.5%] [unaccounted: 65.5%]
18:39:10: | scene->Preprocess - [18.6%] [avg time: 0.128 ms]
18:39:10: | GPU download and conversion - [15.9%] [avg time: 0.109 ms] [children: 13.7%] [unaccounted: 2.18%]
18:39:10: | | flush - [11.8%] [avg time: 0.081 ms]
18:39:10: | | CopyResource - [1.6%] [avg time: 0.011 ms]
18:39:10: | | conversion to 4:2:0 - [0.291%] [avg time: 0.002 ms]
18:39:10: Convert444Threads - [100%] [avg time: 1.571 ms] [children: 99.6%] [unaccounted: 0.446%]
18:39:10: | Convert444toNV12 - [99.6%] [avg time: 1.564 ms]
18:39:10: encoder thread frame - [100%] [avg time: 1.846 ms] [children: 0.163%] [unaccounted: 99.8%]
18:39:10: | sending stuff out - [0.163%] [avg time: 0.003 ms]
18:39:10: ==============================================================
18:39:10:
18:39:10:
18:39:10: Profiler CPU results:
18:39:10:
18:39:10: ==============================================================
18:39:10: video thread frame - [cpu time: avg 0.059 ms, total 1234.38 ms] [avg calls per frame: 1]
18:39:10: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:39:10: | GPU download and conversion - [cpu time: avg 0.027 ms, total 578.125 ms] [avg calls per frame: 1]
18:39:10: | | flush - [cpu time: avg 0.025 ms, total 531.25 ms] [avg calls per frame: 1]
18:39:10: | | CopyResource - [cpu time: avg 0.002 ms, total 46.875 ms] [avg calls per frame: 1]
18:39:10: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:39:10: Convert444Threads - [cpu time: avg 1.552 ms, total 64171.9 ms] [avg calls per frame: 2]
18:39:10: | Convert444toNV12 - [cpu time: avg 1.551 ms, total 64109.4 ms] [avg calls per frame: 2]
18:39:10: encoder thread frame - [cpu time: avg 1.112 ms, total 23062.5 ms] [avg calls per frame: 1]
18:39:10: | sending stuff out - [cpu time: avg 0.001 ms, total 31.25 ms] [avg calls per frame: 1]
18:39:10: ==============================================================
18:39:10:
18:39:10: =====Stream End: 2014-10-02, 18:39:10=================================================

 

[grimm870]

Well, I tried to upload this the way they wanted. I'll try again if need be.

 

[Lain]

Does the game itself crash? If so then it's probably some sort of interfering program.

(Cue copy & paste: ) These could be other capture programs, game mods and graphics mods (sweetfx in particular), graphics card utilities like msi afterburner or the EVGA 'K boost' feature (I think it's called), or programs that put in custom in-game overlays for their program, such as teamspeak/mumble overlays, or razer synapse overlay. If you're using "D3Dgear" (a very invasive program), you must completely completely uninstall it to fix the issue.

 

[grimm870]

Other than the steam overlay all that remains is Razer Comms. Which I don't even use tbh. I will try removing that. Would the NVidia GeForce program cause any issues?

 

[Lain]

The geforce program is part of your drivers. I would probably leave that be. Can't remember if razer comms causes problems though. If you're not using it you might as well remove it, though I don't quite know to be honest.

 

[grimm870]

Turns out it was razercomms.


ಠ_ಠ

 

[Lain]

Thank you for letting me know. I'll keep it in mind for the future (and put it on that ever growing list of conflicts in my copy&paste)

 

[grimm870]

I just realized, that I had Razer Synapse closed as well. Though not uninstalled, Comms I uninstalled. So there's that to consider.