Workstation Shutting Down

rockbottom

Active Member
Yeah, that's all system overload. Look at the log, Audio lag out the wazoo. What are you running it on a NAS? My QNAP has a Xeon W-1250, it came out not to long after your W-2225 hit the street.
 

rockbottom

Active Member
That system should be able to handle 1080p/60 A-OK.

This won't help with the shutdown situation but the stats at bottom of the 11/23 log are interesting. Here's the lag, the audio couldn't keep pace with video @ 60FPS. The video stats look great compared to this:
22:26:00.497: audio_thread(Audio): min=0.016 ms, median=1.802 ms, max=30.999 ms, 99th percentile=18.122 ms
22:26:00.497: ┗receive_audio: min=0 ms, median=1.841 ms, max=30.938 ms, 99th percentile=18.451 ms, 0.895187 calls per parent call
22:26:00.497: ┣buffer_audio: min=0 ms, median=0.002 ms, max=0.252 ms, 99th percentile=0.003 ms
22:26:00.497: ┗do_encode: min=0.02 ms, median=1.835 ms, max=30.932 ms, 99th percentile=18.446 ms
22:26:00.497: ┣encode(simple_aac_recording0): min=0.019 ms, median=1.744 ms, max=30.832 ms, 99th percentile=18.356 ms
 

rockbottom

Active Member
The audio stats should look like this:
17:45:23.686: audio_thread(Audio): min=0.007 ms, median=0.088 ms, max=14.861 ms, 99th percentile=0.147 ms
17:45:23.686: ┗receive_audio: min=0.002 ms, median=0.043 ms, max=14.83 ms, 99th percentile=0.097 ms
17:45:23.686: ┣buffer_audio: min=0 ms, median=0 ms, max=0.019 ms, 99th percentile=0.001 ms
17:45:23.686: ┗do_encode: min=0.003 ms, median=0.041 ms, max=14.827 ms, 99th percentile=0.095 ms
17:45:23.686: ┣encode(Track1): min=0.002 ms, median=0.011 ms, max=0.042 ms, 99th percentile=0.017 ms
17:45:23.686: ┗send_packet: min=0.001 ms, median=0.028 ms, max=14.813 ms, 99th percentile=0.082 ms
 

rockbottom

Active Member
I noticed you installed a different driver with W10 today, same result. Just wondering out loud if it might be worth a shot re-seating the GPU?
Driver Version: 31.0.21905.1001
 
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rockbottom

Active Member
I believe this was/is the source of your audio lag. Mixing Surround & Stereo is like mixing oil & water. Better off using the on-board audio & only using the headphones to listen/monitor.

17:02:53.803: WASAPI: Device 'Speakers (Razer Kraken Ultimate)' [48000 Hz] initialized

Razer Kraken Ultimate​

USB Surround Sound Headset with ANC Microphone​

 

lateapex

New Member
So....
I checked my system logs and didn't find anything. Took a harder look at the AMD settings and guess what? Now it works - I can view and record - did a 30 minute test. Here's the log: https://obsproject.com/logs/S42OlNoTmgwvtsJZ
Of course the stupid thing is that I don't know what I changed. DOH!

For the audio lag issue, keep "Desktop Audio" at Default, but disable "Mic/Auxiliary Audio" since I am only recording videos from the internet.
 

rockbottom

Active Member
It's not crashing cause you're encoding with x264.

It's fine for now, you have other issues to deal with but the Kraken should be completely removed from the audio chain.
 

lateapex

New Member
During the early trouble shooting, I switched the Video Encoder from Hardware (AMD, H.264) to Software (x264) but that didn't help.
As you stated, looks like there are multiple issues...
 

rockbottom

Active Member
Yeah, you're going to need to troubleshoot further. I think it's your GPU but it's just a guess at this point, not enough info. Re-seating it would be my next step.
 

lateapex

New Member
1. Changed to Hardware (AMD, H.264); shut down pretty quickly.
2. Reseated video card. Moved slots and moved ports for both monitors.
3. Still set to Hardware (AMD, H.264); shut down pretty quickly.
4. Changed to Software (x264); shut down, don't know how long
5. Change to Software (x264 low CPU usage preset, increases file size); shut down after 20 minutes
 

rockbottom

Active Member
Sounds like it's overheating or there's a power issue. In that last log you were encoding x264 ultrafast & it didn't crash, maybe the extra load using the slower presets triggered the shutdown. I found this article yesterday.

 

rockbottom

Active Member
Run a Cinebench Stress Test & monitor temps, if it's overheating it won't take long for it shutdown.

Test RAM with memtest64 if it passes the stress test.
 

rockbottom

Active Member
If you built the rig yourself & need to test your PSU, check to see if it came with a tester. If not, you'll need a volt meter or just replace it.

1704569668489.png
 

rockbottom

Active Member
A buddy of mine went on vacation & left his PC on while gone. When he got back it wasn't working all that great. Turned out it was his OS drive. System was hit by a surge & only his OS drive was damaged. Surges may not take your electronics out immediately but each one does a little damage & they add up over time. He now has his system protected behind a UPS.
 

rockbottom

Active Member
If you don't have a UPS & decide to get one (recommended) there is a right/wrong type to get & it depends on what type of PSU is installed. If it is a PFC "Power Factor Corrected" PSU, a Pure Sine Wave UPS is correct. If the PSU is not PFC, just a regular AVR UPS will do.

I have (2) of these powering my system.
 
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Lawrence_SoCal

Active Member
Surge's are well-known for the damage they do. However, the (usually) undetected brown outs (below device needed Amps/Volts) actually are a more frequent culprit of damage to sensitive modern electronics. Not living in a lightning prone area, surges are very rare in my area, and modern electronics can handle minor surges just fine (usually) ... it is the under-voltage that is the reason I have AVR UPSs for every computer/room, house networking center, and main entertainment center.
 

rockbottom

Active Member
Yep, brown outs are worse but rarer unless you live in an area that has load issues or when the grid gets maxed out during extreme conditions. I'm on the same circuit as the local firehouse & have a redundant feed to the house. Power outages & disruptions don't happen all that much & when they do they generally only last for a second or two.
 

lateapex

New Member
Sorry for the delayed response....
I don't think I have a PFC PSU (I don't see where it states that it is, so I **assume** that it is not...).
The computer is on a CyberPower AVR UPS.

I ran Cinebench R23 with no problems. I also ran Cinebench 2024 (10 minutes and 30 minutes), also with no problems.

I ran memtest64 for a couple of cycles with no problems.
I was going to run it overnight and BAM! After maybe 15 minutes (really wasn't paying attention), the computer rebooted and blue screened!

I have 2 SIMMs; now I have some testing to see if I can isolate to a SIMM or a slot.

I greatly appreciate all the suggestions.
 

rockbottom

Active Member
Progress! Hopefully it's not the slot. If you have XMP enabled, try testing with it disabled. If it passes, re-enable it a try again.
 
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