Question / Help Window Capture using Windows 10

N

NewJourneysFire

New Member
This topic is related to first topic I posted, but I had requested that topic get locked because I needed the title to be more specific after some more troubleshooting. You guys should allow users to be able to edit their thread topic titles. Either way.

I shared this video of a problem I've been experiencing while trying to use the Window Capture feature.

But as it turns out, this problem isn't isolated with just Chrome. I've experienced this same problem when trying to stream Firefox and Windows Explorer.

Like I said in this video, while this appears to be an issue with poorly using the Sub Region. I'll state clearly that the sub region is not even being used in this example. This is what displays when I try to capture the entire window. It feels like only a fraction of the window gets displayed, while the mouse isn't exactly where it appears to be.

This is a problem that is now making my public streams impossible, and I am an active streamer.

Any answers or solution to this problem would be great.

------------------------------------------
I guess I'll share as much details as I can since I've noticed in other topics that you guys seem to find it more easier to help people if you know as much details as possible.

- I never had this problem before upgrading to Windows 10.
- I have streamed fine without this problem with both Windows 7 and Windows 8.
- My processor is an AMD FX 6300 3.5Ghz at 6 cores
- I got 8 gigs of ram.
- My graphics card is built into the motherboard, it is an ATI Radeon 3000
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Last edited:
NewJourneysFire said:
This topic is related to first topic I posted, but I had requested that topic get locked because I needed the title to be more specific after some more troubleshooting. You guys should allow users to be able to edit their thread topic titles. Either way.

I shared this video of a problem I've been experiencing while trying to use the Window Capture feature.

But as it turns out, this problem isn't isolated with just Chrome. I've experienced this same problem when trying to stream Firefox and Windows Explorer.

Like I said in this video, while this appears to be an issue with poorly using the Sub Region. I'll state clearly that the sub region is not even being used in this example. This is what displays when I try to capture the entire window. It feels like only a fraction of the window gets displayed, while the mouse isn't exactly where it appears to be.

This is a problem that is now making my public streams impossible, and I am an active streamer.

Any answers or solution to this problem would be great.

------------------------------------------
I guess I'll share as much details as I can since I've noticed in other topics that you guys seem to find it more easier to help people if you know as much details as possible.

- I never had this problem before upgrading to Windows 10.
- I have streamed fine without this problem with both Windows 7 and Windows 8.
- My processor is an AMD FX 6300 3.5Ghz at 6 cores
- I got 8 gigs of ram.
- My graphics card is built into the motherboard, it is an ATI Radeon 3000
-------------------------------------------
Click to expand...
All that troubleshooting and still no logfile. post a link to your logfile from the help menu:
giphy.gif
 
NewJourneysFire said:
This topic is related to first topic I posted, but I had requested that topic get locked because I needed the title to be more specific after some more troubleshooting. You guys should allow users to be able to edit their thread topic titles. Either way.

I shared this video of a problem I've been experiencing while trying to use the Window Capture feature.

But as it turns out, this problem isn't isolated with just Chrome. I've experienced this same problem when trying to stream Firefox and Windows Explorer.

Like I said in this video, while this appears to be an issue with poorly using the Sub Region. I'll state clearly that the sub region is not even being used in this example. This is what displays when I try to capture the entire window. It feels like only a fraction of the window gets displayed, while the mouse isn't exactly where it appears to be.

This is a problem that is now making my public streams impossible, and I am an active streamer.

Any answers or solution to this problem would be great.

------------------------------------------
I guess I'll share as much details as I can since I've noticed in other topics that you guys seem to find it more easier to help people if you know as much details as possible.

- I never had this problem before upgrading to Windows 10.
- I have streamed fine without this problem with both Windows 7 and Windows 8.
- My processor is an AMD FX 6300 3.5Ghz at 6 cores
- I got 8 gigs of ram.
- My graphics card is built into the motherboard, it is an ATI Radeon 3000
-------------------------------------------
Click to expand...
Also, make sure DPI scaling is disabled. its probably enabled in windows

http://www.tenforums.com/tutorials/5990-dpi-scaling-level-displays-change-windows-10-a.html

set it to 100%
 
After taking your suggestion, and fiddling around with the settings, I was able to figure out the cause.

My tv is a 720p tv, and windows was set at a 1080p resolution.

The DPI was indeed set at 150%. This was to compensate for the tv's inability to display 1080p correctly without things being super tiny. After changing the resolution back to 720p was I able to comfortable set the DPI to 100% and resolve my issue

Thanks!
 
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